Hard Rock Hotel Shenzhen

Location

No one can speak English except the managers. The hotel is getting a little old

Great room, fantastic views.

The restaurant downstairs were quiet and semi-awkward to eat at.

The overall look and decoration of the hotel is great. It is clean and the bluetooth sound system in the spacious room is nice. The breakfast was divers and nice with a great decor in the restaurant. The bed was quite comfy,

The airco unit was a jet engine and far too loud to have running at night for me. Therefore it had to be turned off by which it got quite hot in the room eventually with sweaty wake ups. And well you are in China, so not everything works as great as it looks like. e.g. the shower door did not close properly so the bathroom floor floods will showering. The drain of the bath did not open after having taken a bath so you had to pry it open with a coin. A fridge in the room that did not get very cold. Such things takes away the 5 star feeling. It would have been nice for the desk to be positioned to face the room rather than a wall. Pool closing at 19:00 is early

-Friendly staff -Some staff speak a little English -Across the street from Mission Hills Mall -Solid live performances in the cafe -Good reasonably priced food for a hotel -You can borrow a high end guitar and amp for a 3000 RMB deposit -The gym is better than most hotel gyms (barbels go up to 22kg) -Deposits were returned within a minute after checking out.

-As a family friendly hotel, be prepared for feral children screaming and running up and down the halls at all hours -Every spot in the hotel is open to children, including the private lounges. While parents play on their phones, their ignored children will climb on chairs at your table and will touch your food. -I had to step over a toddler lying on the floor during checkout. His father was playing on his phone and didn't notice. -The pool is only open from 10:00-19:00, and is packed with unobserved children. -The elevators are not capable of serving the hotel during peak times (I waited over 10 minutes to get one that wasn't packed with people). -The halls reek of cigarette smoke, as people openly smoke in the hallways. The staff will clear the smokers out if requested. -Don't purchase anything at the gift shop. Get it on Taobao for 1/10 the price. -The internet was incredibly slow. Most searches just timed out.