Resort 7 Crai - Cabana Craiul Crailor

Very nice location, friendly staff

They did not check neither clean the room in 3 days, they did not pick up the garbage and they did not provide toilet paper without asking

Excellent location

Just one chair in the room. Balcony in fron of the room’s window used by other guests at night (noise, smoke). Breakfast too late (from 8:30)

Very helpful personal, no problems whatsoever.

The owners and part of the personal, especially one of the waitresses were generally super nice and helpful. We come soaked from the mountains and they let us into the restaurant in spite of the fact it was closed. They borrowed us electric heating to make our stuff dry. They even gave us ride to Zarnesti. The rooms were really nice and cozy. The breakfast were really tasty and quite big portion.

Most of the waitresses couldn't speak English, or only very little. But what's worse, some of them couldn't behave - I think I have never seen more unprofessional behaviour. There was one totally incompetent waiter, who doesn't know, what does medium steak mean (most of the food was really dry) and who can't understand difference between fork and spoon, I even played a little pantomima to clarify what I wanted (yes, I had to ask for cutlery) and still his lady coworker had to explain him. Then I ordered 2 pieces of papanasi. You can choose from one or two pieces, but he clearly didn't know that, because he brough two plates with two pieces. And it wasn't that simple. 30 minutes after order he come and typed into google translator that he apologize but we'll have to wait little bit longer... While we were eating, he and his lady coworker were laughing loudly and chasing each other around bar. The tip of the iceberg was when I wanted keys from my room. They just stared at me and laughed, probably at their own stupidity, because he didn't know, what I was asking him and she was having a huge fun of it, no way she would help him out. On check-out, they wanted to charge us for accommodation., eventhough I already paid via Booking. Dear 7Crai, do everybody a favor and get rid of these people, who are ruining your reputation.