Mont-Tremblant - Étoile du Matin | 1510-18

Lovely property at the base of the South side. Very clean. The only issues was the wifi was terrible and we were given inaccurate information about parking a third car. You must leave any extra vehicles on the other side of the mountain. Overall, great experience!

Overall good experience. Internet was terrible!

Our family of 4 spent 4 nights here in mid January. Location is perfect, the Soleil lift is right outside the back door. The condo was quiet and comfortable. Kitchen is very well equipped. We were told prior to coming that the outdoor hot tub was not open however it was and unfortunately, none of our crew brought bathing suits which was a disappointment. The floors were not cleaned well before we arrived, that was also noted in a previous review from the fall. Everything else was great and we would rent again.

At first I thought that I had booked a house "on the hill". It was located on "one" of the hills (two minute walk to the casino) but we were all happy where we were located since it was quiet and very comfortable. We were given a pool pass when we checked in but the gate was locked with a chain for the full duration of our stay which was unfortunate since it was very hot and it would have been nice for the babies to play in the water. The gondola was also not operating which would have been nice to take for a ride. It is a beautiful house, fully stocked with more than enough room for our small family. The house overall was immaculate but the floors were not very clean. Our white socks and the babies' bare feet can attest to this, however, in order to be fair, we preferred keeping the windows open most of the time instead of using the air conditioner and there was construction on both sides of the property as well as roofing projects going on so this may be the reason for the dirt. We swept the floors regularly trying to get rid of the grit. We were surprised that there were no screens on the windows but this was not a problem since it appeared that no bugs came in. This location is not practical for older adults due to the number of stairs especially from the underground parking. The gate at the entrance was locked and it was difficult to load and unload the vehicles due to the amount of walking involved and number of trips carrying heavy coolers, baby gear, etc. When you register, you need to sign a document which lists guest's responsibilities. This is is understandable and we were fine with these conditions, however, when we first walked in one of the wood decorations on the dining area wall was on the floor, the pouf on the floor next to the fireplace had damage to the handles, the door to the cupboard next to the fireplace where the games were stored had a problem with loose hinges and there was a silver stick with two crystals lying on the "bear" carpet in the upper bedroom. The front desk was advised since these items were inherited. One suggestion would be to have a small play area with swings/slides for smaller children. We enquired as to whether we could stay a day or so longer but it seemed too complicated to extend since it could not be done via the check-in desk. Overall, we all agreed that this location deserves a "five star" review and we will definitely return to this unit due to its comfort/functionality.