Palm Aparts Warsaw

everything was clean

the cuttlery wasnt washed well unfortunately and had food leftover on the spoons , but not a major complaint

Everything. Comfortable, great location, clean. Couldn't ask for more

Nothing at all

Clean, tidy, well looked after. Great location. Cindy beds.

They have a few rooms within one section. The Cleaner for this apartment woke us up banging around outside cleaning at about 8am. It’s also part of a shared building which had construction, so there was drilling, banging and hammering none stop from around 8am.

Extremely clean! You could eat off the floors. Good location. The bed linens were clean.

Most important point: once Palm Aparts had our money they stopped communicating despite all their marketing about how they were available till 10,PM. THEY WERE NOT. I emailed, I used Whatsapp....no answer Ever! It took three days and a complaint to booking.com to get a COFFEE MAKER! Thank goodness our driver helped us into the building and figured out the code because Palm Aparts was NO HELP. No one ever answered any of our inquiries ONCE OUR BILL WAS PAID IN FULL. Also confusion about the code to get into the building. The way it was written it was not clear. It was sequential. I asked for clarification (after we paid in full) three times. No answer. IN addition, no dish towels. I just needed one. No. No microwave but oven and cooktop. No coffee maker till we complained to booking.com Restaurants downstairs were good but the convenience store next door... omg miserable people. Just be aware. . Two bath towels and one wash cloth. However the bath room was huge! Very nice. Beds were clean and ok for comfort. It was extremely noisy with the windows open. We knew that before booking so I'm just stating. Windows closed and it was quieter. Hallway could be noisy at night but never for long