La Casa Di Nicole by Rentbeat

Locatia foarte buna

The location is perfect (in the heart of the old city but very quiet), the host is nice and supportive for every need. The studio is cozy with a nice decoration and attention to details. Wifi is strong. Very good coffee machine, refrigerator, air-conditioner- everything what you need for a comfortable stay in this beautiful town

Localização e atendimento da anfitriã

Pouca ventilação e claridade

The apartment was very clean and in a good location. Close to the restaurants and bars, close to a small stony beach. There is a lovely promenade along the coast overlooking the sea. It is in walking distance to the train station so easy to visit other locations for example Ostuni (the white city).

We had searched on Booking.com for a twin room. Our confirmation was for a quadruple room with two double beds. When we arrived only one double bed was made up. When we told the hostess we should have two beds she got angry and would not listen when we wanted to show her our confirmation. She made up the sofa bed upstairs but said we would have to pay 20 Euros per day for the extra bed. 6 days x 20 = 120 Euro. We did not agree as we had a confirmation saying two double beds. The hostess contacted Booking.com who sent me an email stating we had to pay the accommodation the 120 Euros direct. I answered Booking.com and said we had a confirmation for two double beds. My friend slept on the sofa bed upstairs and she said it was hard and uncomfortable. So we got off to a bad start in the accommodation. The room is not very big and has no windows (so to get light you need to open the door). This room would be very cramped for four people. The sofa bed is up some steep stairs so you need to be careful especially to go to the bathroom in the night. Not sure what happened but we did not have to pay the extra 120 Euro but the argument spoiled the beginning of our stay. There was no traffic but on occasions we could hear the people upstairs and there were noisy people outside. I would have given a higher score if we had not the problem re the beds at the beginning. We were there six days so it would have been nice to have the towels changed half way.