Luang Prabang Maison Vongprachan & Travel

Everything was great, good sized clean rooms, good WiFi, good air conditioning and all the staff are very friendly and helpful. The 2 members of staff made our stay very enjoyable. Location is great too. Would definitely recommend!

Nothing

This is a complicated review to write, but I will give huge kudos to the staff. The original hotel, Maison Vongprachan & Travel, was fine. Big, comfortable, clean room with a nice breafast. But, there was a serious fire on the second night I stayed there. I woke up around 4:50am to sounds of doors slamming and someone yelling "Get Out". I realized something was very wrong and juped out of bed and just then there was a loud knock on my door and the door flew open and Steve, the front desk person said "Get out, got to leave", and I smelled smoke. I made my way outside and could see people running in with buckets of water and fire extinguishers and Steve leading the way despite the very heavy smoke. Later I learned that the mattress in one of the first level rooms caught on fire. I don't know why. After the fire was put out (firement arrived too late) guests were asked to pack our stuff and they took me to the Museum Inn Hotel where I stayed for the rest of my visit. The new hotel is of similar quality. I was impressed with the reaction and bravery of the staff, especially Steve who put himself in danger to ensure everyone got out safely and then led/coordinated the effort to put out the fire.

After an actual fire there is not much to say except that both of these hotels are about a 10-15 minute walk to the night market and main street restaurants. Not far, but there are hotels that are much closer.

It was a good location and the staff were very friendly

Good sized rooms, clean. Good location close to everything.

It was okay just didn’t live up to all the reviews. The staff weren’t that friendly ( not like the reviews say) the pool was dirty and we couldn’t swim in it.