Domes Noruz Chania, Autograph Collection- Adults Only

We liked the fact that is was a relatively small hotel but with excellent facilities, the rooms were very good and the staff were friendly and helpful. The location was beautiful and relaxing.

There was not anything particular that we didn’t like.

Everything

Not enough car parking

We loved the restaurant and service there. À la carte was great much preferred to a standard buffet, lunch by the pool beach or bar was great with very good service. Sun loungers very comfortable and loved the fact you could always get a sun bed in the sun shade pool or beach. All the staff were very polite and professional. Very peaceful.

The room was very clean and modern however we were disappointed with our room size but I guess we should have booked one of the bigger room. Maybe information about the area could have been available in our room however the staff on reception were very good at helping with this.

We paid in advance on booking.com for breakfast included and were told on arrival that it would be 25 euros a person. Am contesting this advance charge with hotel, and we ate breakfast elsewhere. Room was so tiny that there was literally no space to walk. Bed was on main floor and loft had hot tub & balcony but why would we climb upstairs to put down our suitcases? We put our carry-on suitcases on the only floor space available next to bed, meaning we had to step over them every time we moved inside room. Shower & toilet room so tiny that you bump into walls when you move (we are 5'4" & 5'9" so there's no excuse for a small closet-size bathroom). Sink is in middle of room, behind bed. Stupid design because you have to wash hands in middle of room. Nice staff but doesn't make up for disastrous room situation. Also too many staff so we were clearly paying for that instead of a nice place to sleep. Beach is nice.

See above complaints. I did not see this page before I started writing above.