Bay Villas Koh Phangan

The villas are very neat & comfortable. The view from the upper ones across the bay is spectacular. The breakfast is really good & the staff goes out of their way to make the guests feel comfortable. Incredible service. Thank you all for your kindness & helpfulness.

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The views of the bay are beautiful. The rooms are big. The pool is very nice. Breakfast was excellent.

1. Safety - the steep stairs down to the Villa from the ramp - no hand rail. same for the stairs inside the house from level 1 to 2. same for going into the pool. We had to be very careful just walking and getting in and out. very bad. 2. Mattresses - are old and not comfortable. Old fashioned spring mattresses that kill your back. I suffrerred a lot trying to sleep. . 3. worst thing :-) Nothing in the kitchen. all appliances, but not even one little coffee or tea bag. You are on a mountain, all shuts down at 6 PM, and they dont even give you a basic coffee maker with some coffee/tea/sugar, You are on your own. go get it! they offer everything with payment. even motels give you coffee. This was huge disappointment. 4. showers are old, shower has low flow, and we did not have hot water last 24 hours. AC is strong but old and makes a lot of noise so you can sleep... 5. House keeping in once in 4 days. you want more, pay. 6. everything is via their app which is nice. But sometimes it takes a while for an answer. If you want to stay there, make sure to rent a car. or else you there is too much dependency on their cart service and taxis.

Awesome view, great price, awesome people!

Nothing

Great villas, not so great service. We just love Salad beach! We spent 3 nights here at a 4 bedrooms villa. View is incredible over Salad beach. Very peaceful, as villas are located in a good distance from each other. Villa equipped well, but on reception, you get informed that housekeeping is only after 4 days and if you want any or even a new towel, you should pay (50 bht per one). We understand it’s difficult and maybe not reasonable to clean a huge villa every day, and it’s not necessary of course (we also love to take care of the environment), but changing towels every 2 days is nice when you have a pool and a beach activities and is very reasonable even to just offer if needed. Very good breakfast with bakery and food variety and espresso machine (that has a long line and very slow). The buffet restaurant is small for the number of villas and there is a waiting time at rush hours. You can order a shuttle down to the street or to the beach and back to the villa, but take in consideration that it can come within 5 min or most of the time in 20 min or more. Checking out is very intensive. You get notification in the evening before, early in the morning and then questions when are you planing to leave. More like a bootcamp than a vacation. Accidentally we broke a soap dispenser. The way and the amount they told us to pay for it was very unpleasant and the price was unreasonable. There was no “price list” like hotels have, just an out of the blue price. It’s OK to ask for money, but there are ways. I was talking the the geneal manager and she didnt respond, just ignored me. 11 am and we got whatsapp with the reception is not available now, went down (the very long steep hill) and 3 were sitting there chatting. So it felt very intentional ignore. When we arrive one of the ladies accidentally broke one of our suitcases’ wheel. We noticed her, she smiled and continued walking. We told her she broke it and she ignored us.

The service, the staff, the schedules