ibis Macae





7.7Good
(413 Ratings)
"good location"
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
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Located in Macaé, 1.5 miles from Cavaleiros Beach, ibis Macae has accommodations with a restaurant, free private parking and a bar. This 3-star hotel offers a 24-hour front desk, a business center and free WiFi. The hotel has family rooms.
Business facilities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Wheelchair accessible
Bar
WiFi/Internet
Beach access
Laundry services
Family friendly
Safe
Accessible by lift
Key access
Housekeeping available
Fire alarm
Cleaning products
$$$$
7.7Good
(413 Ratings)
"good location"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
7.0 / 10.0
The chap at reception was very welcoming, polite and helpful. He was a gem. The security chap was also very friendly and helpful.
There were no hand towels in our room, only bath towels. We didn't request them as we only stayed for the night, but it should've been available.
8.0 / 10.0
good location
Room has musty Smell.
5.0 / 10.0
pretty run down. maintenance on room very poor
2.0 / 10.0
Not at all. Very disappointed. Will not book again
Low quality sheets and towels were very old. Too many man alone in hotel waiting to go work fir Petrobras???? When I called the hotel no one told me that there were several people tested positive for Covid. Nightmare. Never again.
3.0 / 10.0
The location, for the purpose I was in the city, was very good. It was near the places I had to visit and had an easy way in and out of the city.
There were so many points to dislike... I have booked two rooms, one to host three persons and the other to host two persons.
The room with three persons didn't have enough towels for everyone. Also, there wasn't a spare blanket and even when asked at the reception, both items weren't provided. To the second room, I've asked for a spare pillow and it wasn't provided either.
The breakfast is charged separately, and it was just awful. Dry bread with cheese and ham. All the items that are usually a trademark of IBIS were missing, the clerk even said so when she was delivering the breakfast, that they had almost nothing and she just put together what she managed to find around to try and make something edible.
The bathroom in the first room was leaking and nobody cared to check, even when informed at the reception.
The clerks at the reception weren't nice. They were actually careless. When I asked to be refunded on the breakfast for the second day, I was informed that this wasn't how they did things and that it would not be possible to receive a refund. The first clerk to whom I've asked for the refund just pushed me to the ones that would get into service the next morning.
By the end, since we were going to stay just a couple of nights, we gave up complaining. But this hotel will never be an option for future visits.
2.0 / 10.0
Mold infestation on the bathroom door. My breathing suffered and the hotel was full so I couldn't change rooms.
This was a family trip and I had reserved two rooms for one night. They couldn't place us on the same floor
4.0 / 10.0
The breakfast was decent for the price, and the location was good.
TV did not work, and we had to change rooms in the middle of the night after coming back from dinner. The wi-fi in the room did not work the entire next morning, which was disappointing as we had to resolve some things before checking out the hotel.
2.0 / 10.0
A atendente era muito solícita e todos os funcionários bem educados.
Ficamos num quarto que o ar-condicionado não gelava, tiveram que nos trocar. No segundo quarto o banheiro era forro no teto de PVC e o chuveiro saia do teto de PVC onde vazava agua por todo lado envolta do chuveiro. Sinceramente parecia hotel de beira de estrada. café da manhã, o suco era uma mistura de suco pronto com pequenos gominhos de laranja, para enganar que era suco natural. A mesa do quarto estava com acabamento descolando.
5.0 / 10.0
Da localização, é muito próximo a praia.
O ar-condicionado muito ruim, fraco e não gela bem, meu pet e minha família passamos calor. Para vê a vista tem que abrir a cortina da janela, porém se abrir os raios solar do sol entram e esquenta o quarto, e sem ar-condicionado funcionando bem fica péssima a experiência. (umas das piores parte são as tomadas 220v) estamos no sudeste é padrão 127v não 220v como se estivesse na região Nordeste.
10.0 / 10.0
Excelente localização e café da manhã
7.0 / 10.0
Apartamento precisa de obra/ manutenção.
Apt necessita de manutenção.
1.0 / 10.0
O ralo do box estava entupido e inundou o banhieiro. Ar condicionado não ficava ligado. Check in confuso.
1.0 / 10.0
Apenas da localização
Atendimento da recepcionista horrível, parecem que estão prestando favor, acredito que estão trabalhando bem insatisfeitas. Não havia uma supervisão para suportar-las.
3.0 / 10.0
Ótima localização
Quarto sem tratamento acústico, problemas de vazamento no banheiro , vaso sanitário com odor de esgoto, frigobar que congela tudo , ar-condicionado desliga sozinho e não volta na temperatura que colocamos , quarto com cheiro de mofo, ausência de toalha de rosto e toalhas de banho tínhamos que ficar pedindo pra trocar, iluminação muito ruim, o quarto ficava muito escuro. Alguns funcionários da recepção não teve um bom atendimento ( exemplo não deram importância sobre as perguntas como o almoço, nem um cardápio foi apresentado, fora alguns tratamentos que foram de qualquer jeito, como se tivéssemos no local por algum favor, alguns comentários como: não sei como elas conseguiram por esse valor, acho que não é da conta de ninguém, já que quem paga somos nós.
O hotel precisa melhorar muito em todos esses requisitos.
5.0 / 10.0
Limpeza, estrutura antiga
O cheiro no ambiente, infiltração no banheiro (tinha goteiras).
7.0 / 10.0
Cafe da manhã regular e caro.
Falta de toahas de rosto.
10.0 / 10.0
A organização e limpeza
Um pouco afastado do centro e a subida para chegar.
7.0 / 10.0
A cama bem macia
Porta do banheiro não fecha direito, lâmpada queimada
1.0 / 10.0
No aplicativo aparece o valor da diária com café incluso e ao fazer o checkout me cobraram 90 reais pelo café da manhã informando que não estava incluso e que o erro foi do booking ou seja propaganda enganosa. Fui enganado pelo booking ou pelo hotel Emfim fiquei no prejuízo.
5.0 / 10.0
Localização
O quarto
4.0 / 10.0
Nada
Custo, atendimento, apresentação
1.0 / 10.0
Infelizmente nada.
Quarto com forte cheiro de mofo e chuveiro sem pressão e com pouca água.
5.0 / 10.0
Não teve algo que chamasse atenção positivamente
Acomodações sem conforto, limpeza precária, quarto adaptado
Adaptaram uma cama de solteiro no quarto que tinha um escritório tiraram a escrivaninha e colocaram a cama e ficou bem desconfortável
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at ibis Macae. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is ibis Macae pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at ibis Macae?
We found 18 amenities for this rental. This includes business facilities, free wifi/internet, free parking, air conditioning, and non-smoking.
