All Inclusive Holiday Inn Resort Aruba - Beach Resort & Casino by IHG

The courtyard and pool areas were very clean and nice. The resort is directly on the beach, which is also a huge benefit. The lobby was clean.

The building and hotel rooms were outdated, the staff was not always friendly, and part of that may be because we had the all-inclusive package. The bartender for the lobby bar was late to her shift on Monday June 1st. The bar was set to open at 11 AM but the bartender was not there by 11:05 AM. I know that seems like a very small window of time, but when you check out at 11 AM and would like to grab one last drink in your own inclusive package, you hope that somebody will be there to assist because you’ve paid quite a bit of money for that privilege. At the Oceanside bar, the servers were polite, but the bartenders took quite some time to get us drinks. Again, this could be because we were in the all-inclusive package. I’m not sure if that’s common practice. One bartender in particular, Hamilton, was very standoffish and impolite when I ordered a “Diet Coke with vodka“. Me not having ordered it as a “vodka Diet Coke“ send him into a tizzy. He was sarcastically laughing and rudely saying “ok so what do you want? You want a Diet Coke or you want vodka with Diet Coke??” Considering that they move at an island pace, you would expect he would have taken the time to process the words I was saying before responding so hostilely. If he had just waited a mere second more to process the words, he’d have known what i wanted to drink. The irony is that he was rushing to start slowly making a basic cocktail and being impolite during the process. That was on day one of my stay.

Location to the strip, friendliness of staff and cleanliness of location

Not a lot of restaurant selections

It was a very good all-inclusive for me.

Close to beach and pool and lots of chairs and tents

Next to a nightclub opened till 4am