Quest Whangarei

7.5Good
(435 Ratings)
"Nice location z big room and comfortable bed
Didn't feel safe standing out in the street with my bag for so long.
Also I feel there should be a sign to point guests to take the elevator to access the ..."
Verified guestDon't miss out! Price and availability may change
2 guests · 1 bedroom · 1 bath
High-end valueWell priced for this area
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Includes essentialsFree WiFi/internet, Air conditioning, Smoking allowed and more
Offering self-contained apartments with a kitchen or kitchenette, Quest Whangarei is in Whangarei. The property is 0.9 mi from Northland Event Center and 984 feet from Claphams Clock Museum. All apartments offer city views.
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7.5Good
(435 Ratings)
"Nice location z big room and comfortable bed
Didn't feel safe standing out in the street with my bag for so long.
Also I feel there should be a sign to point guests to take the elevator to access the ..."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Nice location z big room and comfortable bed
We arrived about 11pm. Followedbthe process of using the intercom to try and connect with someone to open the door. After waiting for approx 10 minutes out on the street, had to call them on the phone. They then answered the intercom and let us in.
Didn't feel safe standing out in the street with my bag for so long.
Also I feel there should be a sign to point guests to take the elevator to access the hotel.
7.0 / 10.0
Clean. Centrally located but I’d book another place next time.
Limited parking which needs to be precooked. Our bad but we didn’t realise that you had to book in advance. We had an unlocked trailer that we ended up taking to secure parking at the airport overnight for $15. We also arrived on a public holiday & there’s an unmanned reception. The instructions to get in weren’t brilliant.
9.0 / 10.0
Our room was spacious clean and comfortable with the reception staff both on arrival and departure very helpful and friendly
all was good for us
5.0 / 10.0
Clean, tidy, aircon
Parking wasn’t available very upset with that, had to park around the block and walk all our bags to the room. Biggest downfall I’ve had at a hotel in a very long time
5.0 / 10.0
Good location, staff very friendly and helpful.
Only one aircon in main room, had to have on high and leave doors open to get into the bedrooms.
One bedrrom as window outside, blind does not stop any lgiht getting in, so doent get dark till late and light early.
Main bedrrom has a window to the rest of apartment, with no blind, so if Tv on when going to bed then light comes thru and cannot be shut down.
Also no cleaning on Sunday, as np staff, but same price as rest of week, this day should be discounted.
Lift didn't work on last day and as no reception unless 2 to 5pm there is never anyone to ask problems during most hours.
6.0 / 10.0
the room was nice an quiet for the most part. had a road sweeper go passed lol but loved the black out certins. made the room nice an dark so i could sleep well
the wall paper was coming off around the shpwer an one of the shower walls wasnt glued so it had lifted off.
the parking was a pain. very small gaps the poor person beside us wouldnt of been able to get in as it was super close an tight
7.0 / 10.0
Spacious apartment, generally good facilities
Noisy plumbing in the bathroom en suite - went all night long and disrupted our sleep
3.0 / 10.0
Great location. Chairs filthy, lamps not working in two of the three bedrooms, a dishwasher in the apartment wasn't working.
The location
1.0 / 10.0
Nothing
No email about where to park , where to get key from . No communication at all
1.0 / 10.0
Nothing - was worst hotel I’ve ever stayed
Rude staff
Lying/dishonest staff
Ridiculous parking
5.0 / 10.0
The bedroom was comfortable
Entry to the property is very confusing and unfriendly. Even though we paid for the basement parking, the parking is very congested and difficult (took us half hour to park !). The location is good- in the middle of town, but the apartment has no views or any interesting features. They even charge a credit card processing charge !! On top of the already hefty tarrif. Overall not worth the money.
9.0 / 10.0
Location was close to shops and restaurants
Parking was a little tight to get our car in
3.0 / 10.0
Not much
Was poor location, arrived after 16:30 on weekend with no front desk. Received email just prior with some instructions but once on site , not much was clear. Difficult instructions to understand on intercom, so not easy to get in. Parking took 30 minutes to figure it out, all on our part. If you plan on doing your own meal good luck… not much appliances or utensils. The city itself was dead at 5 pm on a Sunday, not much open except grocery. Appartement itself was ok ish but would definitely not recommend. Compared to other Quest that I staid at, was not up to par.
7.0 / 10.0
I am enthralled with Lina who went far and beyond to help my wife and I. She offered some good solution. I was at a conference at Forum North. It was only two blocks away which was really convenient. I paid slightly more to have parking inside the building. Access to the facilities was easy. It was an odd shaped room, but I enjoyed that bit of quirk. The sink and closet were nice. The WiFi was easy to connect to and adequate to be useful.
The room had some funny noises in it. I'm pretty sure it was the plumbing in the room above. It was a loud screeching noise. The room was noisy from the street and more than a bit of light leaked in from the windows. The water pressure was inadequate. I almost got burned when my wife flushed the toilet while I was in the shower. The shower water temperature fluctuate often. There was no switch for the exhaust fan. I really wanted to have a smart TV so I could connect and watch Netflix from my mobile phone.
10.0 / 10.0
Very clean, beds comfortable. Easy access from the carpark
In the heart of town centre
1.0 / 10.0
The location was ok
We were the only ones at the hotel and we were put in a dated room that was clearly the most convenient for the staff. A higher floor would have been nice. Dirty iron and worn ironing board. A view of a neighboring wall.
5.0 / 10.0
Room
Having to pay for the parking and no communication for what time you need to be on the premises before staff leave the property.
5.0 / 10.0
NA
The noise
8.0 / 10.0
Great location
6.0 / 10.0
Loved how clean it was
We couldn't get in easily and after about 10 minutes on hold rang a duty manager directly. Never saw any staff except the cleaner, who deserves a raise.
One half of the bed was awful, almost destroyed.
The shower was clearly shared, and both the water pressure and temperature fluctuated wildly.
Very noisy, with internal and external noises thru the nights.
10.0 / 10.0
Fabulous location quick walk to city centre and restaurants. Room was very spacious. Staff were friendly and helpful
7.0 / 10.0
The location was great - very basic and a little shabby. But clean enough. Frustratingly not enough coffee, tea or milk to have 2 cups.
I would like to have enough coffee, tea and milk - also a map/explanation on how to 'find' the office for check in - very confusing.
8.0 / 10.0
Great location. Walking to the river. Found some nice cafes and food nearby.
5.0 / 10.0
When I selected my options for EV charging, parking and gym, it appears that this is all included when you select the options. You have to call actually to book the EV charging station, and the gym isn't on-site, it's down the road first in firrst served basis. The road noise for hoons was very loud tell midnight and started up again at 5am. I just dont think it is represented properly in the options
7.0 / 10.0
Good location close to centre
Expensive for what it was
7.0 / 10.0
Good location
Bit pricey compared to other Quests around the island
8.0 / 10.0
Very handy to most facilities-the reason we chose Quest.
Insufficient coffee sachets provided. Lounge chairs weren't very comfortable.
9.0 / 10.0
Easy booking, check in & check out.
Food delivery
Comfort
Small milk pottles, not enough if wanting more than 3 hot drinks.
Be nice to have plunger coffee, or body lotion for price paid.($349)
10.0 / 10.0
Very clean and modern
Nil
10.0 / 10.0
Clean & modern
Nil
5.0 / 10.0
The location was central which made it easy to get food & go out places. The room clean & bed comfortable.
Reception was locked on arrival, had to call the phone number then was kept waiting for 20 minutes before front of house came out, once there they said they were not aware of our booking the took ages to do the check in process & instead of trying to help us attempted to sell us parking, pretty bad experience after a 2.5 hour drive. If it was me I would have offered free parking to smooth over the situation. Once in the room we found no body wash, shampoo or conditioner which again shows that they were not prepared for our booking. For the money paid $235 I would not go here again, we recently stayed in Whangārei again for around $158 per night and had a much better experience overall due to the check in experience, free parking & the room being prepared at a far better rate.
4.0 / 10.0
Central location
Our room was not serviced on day 2. Could not get hold of anyone till 9.00 am for clean towels. When we booked said private parking available. Not until we booked, did they rang us to see if we would want to pay for additional parking. If we had known parking was an additional cost we would have gone somewhere else too expensive for what it was. Toilet kept us awake as leaked. We checked reviews prior to leaving and they did not rate well, and other people had had same problems. We should have checked reviews before we went but someone had recommended it to us. (Quest rated lowest in reviews}
9.0 / 10.0
The Quest is well appointed, and the 2 bedroom apartment we booked was comfortable and roomy. The bedrooms are a good size and offer comfortable amenities. The location is central to many restaurants cafes, shopping and tourist attractions. Highly recommend.
8.0 / 10.0
Room was nice and big! & clean with basic needs
nothing
9.0 / 10.0
Centralised and good parking.
9.0 / 10.0
The property is located very centrally. There was only one reception staff and it looked like he was stretched thin trying to get everything in order but we appreciated that he allowed us to check in 20 minutes early and gave us early access to car park. The car park is quite tight. The room was large and very clean.
The feeling that they were understaffed and that we were inconveniencing them.
10.0 / 10.0
Excellent
FAQs
Is parking included with this apartment hotel?
Parking is not specified as an available amenity at Quest Whangarei. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment hotel?
We didn’t find pool listed as an amenity for this apartment hotel. It may be worth double checking if a pool is important for your stay.
Is Quest Whangarei pet friendly?
Unfortunately, this apartment hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
