La Rivière d' Angkor Resort

Friendly staff, great location

Beautiful historic property on the river with large rooms.

Nothing

The staff are so welcoming, kind and attentive. The villas are exquisite and really beautifully appointed; it was an oasis right in the middle of Siem Reap! Breakfast was standard, but the pool was absolutely beautiful and cool to counter the heat and humidity. The hotel is very quiet, and the gardens make it feel cool and tranquil. We loved it after many days of cycling in the heat.

The staff was courteous and pleasant, albeit most were inexperienced in their assigned role. However, the location was ideal and the reason for the booking.

The place has tremendous potential, but it just feels as if they've not bounced back from Covid in terms of staffing and their amenities being fully utilized. We encountered a water leak that flooded the bathroom area (around the tub which was not used). It was addressed, but they told me it was fixed after the floor was mopped. It was clear that a pipe had likely burst in a wall as the concrete walls were discolored from the water seeping into it. They moved us to a new room, but later we saw them preparing the same room for another guest. We also went into the restaurant twice with no one on site. The first time, we left and went elsewhere for a meal. The second time, we called the front desk and they sent someone over to take our order. It felt understaffed.