Villa Tee Four

Breakfast was meeting our expectations.

Services shall be improved.

We enjoyed a breathtaking view in a green setting. The chef was incredibly kind and prepared a delicious breakfast for us. For dinner, we visited the nearby Golf hotel Restaurant, which we also highly recommend — it’s within walking distance, and they even offer a driver. Although we only stayed one night, we would have loved to stay longer. The house is beautifully and warmly designed, creating a very welcoming atmosphere.

Endroit magique 🙌 avec une vue magnifique sur le lac. Paisible, plein de bonnes ondes.

Rien

The setting is relaxing, beautiful and the infinity pool gorgeous. The stars and fireflies light up the night sky: The house is comfortable, spacious and clean. The couple looking after the villa friendly and welcoming.

A little TLC was required as two chairs were broken (the wicker in the seat broken and sagging) and they were the most comfortable outside chairs. The inside doors also needed a little repair as locks were missing and the surround sound seemed to have a disconnected cable (and no HDMI) The biggest frustration however was communication and the resort itself. Firstly, the resort seemed to treat us as secondary in the restaurant, clearly going out of their way to set up tables in advance and serve owners/residents whilst leaving us standing on the side, waiting for waiters, waiting for tables etc. There was also repeated miscommunication around everything. A number of times we turned up for lunch or dinner (having checked previously that the restaurant was running as normal) only to find out that there was a function we needed to buy tickets for, a special meal or similar going on. For clarity, this was over the Christmas period so we checked multiple times to be safe but to no effect. Genuinely we felt like we were irrelevant and the staff simply tended to ignore us. Secondly, whilst the couple helping on site were very friendly, we struggled to find out anything as their English wasn't great. I appreciate that my Sinhala is even worse but at all other places there were managers with much better communication. Some sort of guidebook may help.