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Sofitel Dubai The Palm Resort & Spa

Top rated by guests

Property building

Property building

Property building

Property building

Property building

8.4Excellent

(4,576 Ratings)

"The whole facility was immaculate. The staff were knowledgably and very friendly. They took time to know our names. The check in desk is small and often crowded."

Verified guest

Don't miss out! Price and availability may change

8.4 / 10.0

Excellent(4,576 Ratings)

Resort in Dubai

5-Star Resort

Reasons to book

Guests love it hereGuests give this property a top rating

Top-tier experienceA high end property in this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this resort

Located on the iconic Palm Jumeirah, Sofitel Dubai The Palm Resort & Spa is a resort providing 546 spacious rooms, Suites villas and residences. It features a spacious lobby with a green walls filled with 120 types of plants.

Amenities at Sofitel Dubai The Palm Resort & Spa

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Dishwasher

Hot tub or spa

TV

Wheelchair accessible

Beachfront or waterfront

Gym or Fitness Center

Garden

Family friendly

Free parking

Map of Dubai

city location on map

Nearby attractions

The Dubai Fountain

The Dubai Frame

Marina Walk - Dubai

Dubai Aquarium & Underwater Zoo

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

Top rated by guests

8.4Excellent

(4,576 Ratings)

"The whole facility was immaculate. The staff were knowledgably and very friendly. They took time to know our names. The check in desk is small and often crowded."

Verified guest

Don't miss out! Price and availability may change

$$$$

8.4 / 10.0

Excellent(4,576 Ratings)

Resort in Dubai

5-Star Resort

Reasons to book

Guests love it hereGuests give this property a top rating

Top-tier experienceA high end property in this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Dubai

city location on map

Nearby attractions

The Dubai Fountain

The Dubai Frame

Marina Walk - Dubai

Dubai Aquarium & Underwater Zoo

Available Rooms

About this resort

Located on the iconic Palm Jumeirah, Sofitel Dubai The Palm Resort & Spa is a resort providing 546 spacious rooms, Suites villas and residences. It features a spacious lobby with a green walls filled with 120 types of plants.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Dishwasher

Hot tub or spa

TV

Wheelchair accessible

Beachfront or waterfront

Gym or Fitness Center

Garden

Family friendly

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

8.4 / 10.0

Excellent(4,576 Ratings)

100% verified reviews

9.0 / 10.0

Beautiful and happy staycation

Amazing views Great food Clean and specious rooms Great service Humble staff

None

10.0 / 10.0

Excellent break away from the stress of everyday life. A great place to truly unwind

The whole facility was immaculate. The staff were knowledgably and very friendly. They took time to know our names.

There could have been more vegan options at Brunch and breakfast. The check in desk is small and often crowded.

9.0 / 10.0

Great stay

Facilities and beach

It was a great overall experience. However, for someone paying AED 3,000 for a single night, I would have expected a bit more flexibility with the checkout time. The lady at reception firmly insisted on a 1:00 pm checkout, even though I initially requested 2:00 pm and later just 1:30 pm. That said, it didn’t take away from the overall enjoyment of my stay.

10.0 / 10.0

Perfect.

Everything was Perfect.

Nothing, Everything is Perfect.

10.0 / 10.0

Amazing

Luxury, peace and quiet

9.0 / 10.0

Great place to go to relax

Very comfortable, and facilities are good.

The arrangement of meals is not well organized.. despite booking half board.. there were many conditions to have my dinner.

10.0 / 10.0

Had a comfortable, relaxing, and quality time spent with my family.

Excellent location, very well maintained, plush, and luxurious property.

8.0 / 10.0

A great mini staycation for the family.

There was alot for everyone to do. From beach, to multiple pools, to kids zone, to the beach club for adults. Multpie restaurants catered to all our tastes. And the staff were kind, helpful and lovely.

1. The day beds ran short around the pool areas as people left without informing and the stuff wasn't cleared. So go early to secure one for yourself and the family. 2. The restaurant service was quite slow at the steakehouse even though the steaks were delicious. But the wait was too long especially with little kids. 3. The rooms in the apartments are very nice and airy but a bit dated. The furniture is comfortable and solid wood. But not the most modern. It needs an overhaul very soon.

7.0 / 10.0

Very nice but the food is the worst

Facilities

The fooood very badddddd

4.0 / 10.0

Great hotel potential, but the service and management need serious improvement to meet Sofitel stand

The room itself was spacious, modern, and well equipped — typical Sofitel quality. Housekeeping kept everything clean and tidy, and a few staff members such as Raul were genuinely friendly and helpful. The overall architecture and design of the resort are beautiful, and the facilities have great potential if managed properly.

Check-in was disappointing — I booked a junior suite with a sea view but was told I was “upgraded” to a better room, which turned out to be a ground-floor apartment facing a wall and hedge. After intense discussions, I was moved to another room with only a vague sea view. The front desk staff were generally unfriendly and unhelpful, and management was never available despite several requests. Breakfast was mediocre and far below Sofitel standards, and some staff struggled with basic English. Service attitude overall was poor — no smiles, no greetings, no help with luggage at departure. Compared to Sofitel Cairo or Marrakesh, this hotel lacks genuine hospitality and professional management.

9.0 / 10.0

Marvelous and tranquil resort stay

The property was charming with lots of greenery and outdoor spaces. The facilities were excellent and the staff very friendly and polite

Nothing

10.0 / 10.0

Thank you for the lovely hotel service and made my friend birthday special would definitely recommend to a friend. Staff

Amazing excellent service! The service was very welcoming and very nice loved it!!

Communication very friendly people rooms tidy and clean

10.0 / 10.0

A luxury stay with a friendly welcome and world class service

Service..such friendly staff Beautiful clean hotel All amenities Fantastic Spa Gorgeous food

Everything was great!!!

6.0 / 10.0

Has the potential to shine brightly with proper upkeep.

Ritvik, the duty manager, efficiently fulfilled his responsibilities by graciously offering to relocate us to a room in the main building, which greatly exceeded our initial accommodations.

The initial apartment we were assigned was in poor condition, outdated, and not well-maintained. When I called the staff to request a room change to a one-bedroom unit due to the inconvenience of sleeping in separate rooms with my children, I was informed that this was the accommodation I had booked.

10.0 / 10.0

Wonderful place

A wonderful place for a relaxing vacation. Very peacefully located, with no noisy construction sites or anything similar nearby. Beautiful rooms with an oasis-like atmosphere.

I didn’t like that the pools as well as the beach already close at 6:00 pm. The main pool is open until 8:00 pm, but I would prefer if at least the main pool stayed open until 10:00 pm or even midnight.

10.0 / 10.0

Brilliant

Just 5 star all the way

Nothing

10.0 / 10.0

Excellent stay

Cleanliness and service

Nothing

10.0 / 10.0

Outstanding! Loved it

Excellence service! Beautiful rooms!

Nothing. Everything was spot on

10.0 / 10.0

Totally worth it especially for families or occasions

Cleanliness and facilities

Nothing not to like

10.0 / 10.0

Highly recommended

Great place to relax with great views

Nothing

9.0 / 10.0

Awesome resort hotel city escape staycation!

The hotel property is huge, hidden gem city escape, many pool option for family and young children can enjoy. Rooms are very clean, modern, spacious, bathroom hot tub design luxurious and relaxing.Staff are friendly and professional, premier lounge service and food selection are awesome. We really enjoyed our stay in this resort hotel and highly recommended for family with young children like us.

Nothing all is very good.

7.0 / 10.0

Amazing Staff

The staff in all areas at the Hotel are very welcoming and helpful, especially Dining Room Manager Mr Lasantha.

Expensive, especially as nothing walkable from the resort so guests somewhat restricted in looking elsewhere

9.0 / 10.0

Thank you for the wonderful stay

Our stay in this hotel was excellent. Upon arrival, we got an upgrade to the room, and this was a nice surprise. From the balcony of the room, we had direct access to the garden. Breakfast was excellent with the variety of food selections. We liked everything and enjoyed our stay.

Nothing to dislike.

8.0 / 10.0

Fun and safe place eith lits of options for food. The half board is convenient but water snd drinks are not included. Th

Well maintained- no insects- far but has a few shops like a minimarket

Rooms are nicely designed but all colors used are dark. They could have used a nice color for the carpet in the junior suite to add some liveliness instead of that purple one.

10.0 / 10.0

They made us have the best memories. Thank you ❤️

It was a wonderful stay, the staff were very friendly and quick to respond. The breakfast was very nice, the swimming pools and the cleanliness of the room were excellent. I will definitely repeat the experience, God willing. Thank you ❤️

nothing

9.0 / 10.0

Nice

Clean, good personel, locatie

Food, room locatie

10.0 / 10.0

Exceptional

Exceptional

It was awe experience.

9.0 / 10.0

It was pleasant stay with our family

Clean property with friendly staff

Indian options could be better in breakfast

7.0 / 10.0

Wonderful, friend staff and great location

The location was great. Loved all the swimming pools and beach access (it was a bit hot when we visited and we don’t go to the beach). The beds were comfortable and the kitchen was well setup with everything you need.

We asked for a one bedroom apartment with a lounge and kitchen. The apartment we stayed in didn’t have the lounge but twin beds instead. It was a bit disappointing.

1.0 / 10.0

Not happy

Hello All, I'm really very disappointing with my stay in this hotel, the room beds are very old, the electricity was very light, and a big problem happened in the bathroom pipes, which was very risky to my daughter. Sorry will not book it again

8.0 / 10.0

Good place for isolation stay, beautiful gardens and pools.

Exceptional staff, helpful with smile

Too far from Dubai heart. Aging a bit.

9.0 / 10.0

Amazing

A room that we can cook for my family nice terrace view and multiple pools

Hmmm maybe the beach a lot of sticky molds on sand need to clean the beach

10.0 / 10.0

A lovely comfortable stay

Everything, a beautiful hotel with exceptional staff

Nothing

8.0 / 10.0

Good.

The comfortable talk with staff. They have sent a piece of cake, so it’s become a memorable moment. My daughter was very happy to see it. Room was 😍 good. View also good. What I like the most about is the greenery they maintained,birds sound makes me feel I am in right place. Thank you Sofitel for your service.

The room they gave us was lil far. And my second child is not supportive with buggy..

8.0 / 10.0

Recommended for relaxing.

- Resort design with the trees and green areas 🌳🌲🍀🌱 - Variety of options in the open buffet for breakfast and dinner.🌮🥙🍕🍤 - Hotel pharmacy.🏥 - Nice Staff.👨‍💼👩‍💼

Room floor, toilets, and furniture look a bit old comparing with the photos showing on the website.

10.0 / 10.0

Excellent location, fascilities and service

Perfect location, excellent staff and service

The only negative I might think of was that the breakfast at the VIP lounge had the same dishes during the 4 nights we stayed. Was of great quality but I would suggest more variety from day to day.

9.0 / 10.0

I had a really good stay in this amazing huge resort.

The locations just on the see is amazing!

Everything amazing especially at the restaurants! Very professional and the food was really good!

9.0 / 10.0

Great service from Mohit and Salman but poolside food and apartment furniture need improvement.

Everything. Sofitel The Palm in Dubai offers a stunning beachfront location, lush gardens, and elegant design. The service is outstanding, and the rooms are spacious with breathtaking views. The spa and wellness facilities add to the luxury, making it a perfect escape. I would definitely return!

The service was excellent, especially thanks to Mohit, the supervisor, who handled my complaint about the poolside food with great professionalism and offered two complimentary meals. However, the food quality in the swimming pool area needs improvement. Additionally, the furniture in the two-bedroom apartment could use renovation for a more modern and comfortable stay. Salman, the porter, was very polite and helpful, making my experience even better.

10.0 / 10.0

Great to be on the Palm, best location for us near the Aquaventure water park if you wish to visit.

Main pool was a great size,2 other kids pools one with a slide. Samuel the concierge was so nice and friendly, as were the other staff. 2 bedroom suite was enormous with garden view and 2 large balconies. There was a washing machine in the apartment and kitchen, so lovely, highly recommended for families. Buffet restaurant in half board served delicious food.

10.0 / 10.0

Fantastic

It was outstanding. The staff is super friendly and the hotel was really beautiful. Had the best time at Sofitel the palm. More then I could ask for. Special thanks to Sahab who was always at our service. Next time I’m in Dubai I wil definitely be staying there again.

Nothing everything was great!

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