Haven Hotel Rotterdam, Curio Collection by Hilton

Top rated by guests

8.6Excellent

(957 Ratings)

"Great view and a sauna"

Verified guest

Don't miss out! Price and availability may change

8.6 / 10.0

Excellent(957 Ratings)

Hotel in Rotterdam

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great for petsBring all your friends and family, even the furry ones

Top-tier experienceA high end property in this area

About this hotel

Haven Hotel Rotterdam, Curio Collection by Hilton offers spacious rooms with a focus on lifestyle and wellness, at the foot of the Erasmus Bridge with views of Leuvehaven and the Rotterdam skyline.

Amenities at Haven Hotel Rotterdam, Curio Collection by Hilton

Business facilities

Concierge services

Free WiFi/internet

Free Parking

Air conditioning

Pool

Non-smoking

Pets allowed

Gym

Heating

Bar

Spa

Balcony/Terrace

WiFi/Internet

Laundry services

Sauna

Accessible Parking

Electric Vehicle Charging Station

Family friendly

Ironing facilities

Smoking allowed

Safe

Accessible by lift

Key card access

Housekeeping available

Fire alarm

Fire extinguisher

Cleaning products

Map of Rotterdam

Nearby attractions

Available Rooms

$$$$

Top rated by guests

8.6Excellent

(957 Ratings)

"Great view and a sauna"

Verified guest

Don't miss out! Price and availability may change

$$$$

8.6 / 10.0

Excellent(957 Ratings)

Hotel in Rotterdam

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great for petsBring all your friends and family, even the furry ones

Top-tier experienceA high end property in this area

Map of Rotterdam

Nearby attractions

Available Rooms

About this hotel

Haven Hotel Rotterdam, Curio Collection by Hilton offers spacious rooms with a focus on lifestyle and wellness, at the foot of the Erasmus Bridge with views of Leuvehaven and the Rotterdam skyline.

Amenities

Business facilities

Concierge services

Free WiFi/internet

Free Parking

Air conditioning

Pool

Non-smoking

Pets allowed

Gym

Heating

Bar

Spa

Balcony/Terrace

WiFi/Internet

Laundry services

Sauna

Accessible Parking

Electric Vehicle Charging Station

Family friendly

Ironing facilities

Smoking allowed

Safe

Accessible by lift

Key card access

Housekeeping available

Fire alarm

Fire extinguisher

Cleaning products

Ratings and reviews

8.6 / 10.0

Excellent(957 Ratings)

100% verified reviews

8.0 / 10.0

Fantastic

Canal view

Swimmin Pool was closed

4.0 / 10.0

Disappointing stay

The lobby is beautiful and welcoming, the bed was comfortable and the views to the harbour are nice.

The bath was clogged, the curtain had burns and cuts, and the telephone was not transferring calls properly, so reaching reception was not an option. The bed is placed facing the entry door, and noise from other rooms and the corridor is quite noticeable. The staff was not vey helpful and denied our request to order room service at 18h, claiming they were too busy to accommodate it. Their suggestion was to try again in 2h. The saunas in the spa are not sufficiently hot, and the pool has an unpleasant odor. The corridor carpets are unattractive; the design has red patterns resembling blood splatters, which is unsettling.

8.0 / 10.0

Great hotel let down by staff.

Location was great. Comfortable beds and modern rooms with a great view regardless of room.

Staff were not very attentive. Firstly on arrival tried to get us to upgrade. We rejected and then got told they would do it for a lower amount. Why not just offer it to us at that price first?? This then put us off. Second time was when we tried to order something to our room. We were told by staff we needed to come down and get it. Don't think I've ever had that before when staying in a hotel

8.0 / 10.0

A very safe, clean, comfortable hotel with stunning surroundings next to transport, great restraunts and extremely centr

I liked the wonderful location. Also the room was comfortable and clean, and the staff friendly and helpful.

I found the pool too small and the water taps in the bathroom were stiff and hard to switch off.

9.0 / 10.0

top weekend gehad! bedankt

de spa

Alles was top

10.0 / 10.0

Nice hotel with a lovely design

Great view and a sauna

Bathtub wasn't cleaned thoroughly

8.0 / 10.0

great facilities

room was amazing. sauna and jacuzzie very clean great views, quiet and comftable.

9.0 / 10.0

Comfortable and good located hotel

Location and facilities

8.0 / 10.0

I had a excellent stay. Very supportive staff

Breakfast was great with variety and very good service staff..

Wifi was a bit on an off based on where on the building I was

9.0 / 10.0

For a short stay holiday in Rotterdam the hotel was centrally located, we would stay here again.

We came to the hotel direct from a cruise ship holiday at about 8 am and could immediatly check into our room which was brilliant. The view from our room overlooked the maritime museum with all the different boats which was amazing. the bathroom was very spacious.

Breakfast was ok but for the price could have offered more choice.

9.0 / 10.0

Loved it. Would stay again

Great views. Large comfy bed with big TV. Tea and coffee facilities. Large bath and shower.

Toilet door opened into the room instead of into the bathroom

10.0 / 10.0

Great stay

Room was lovely and comfortable with a nice view over the canal. Breakfast was great too.

10.0 / 10.0

150% on location, 100% on everything else.

Everything was great! For our purposes, the hotel met all our needs. The reception staff was exceptionally welcoming and helpful to us, and a shoutout to Riaz for his humor and hospitality.

Perhaps three improvement points: 1. Wifi is spotty at best (Was a bit disappointed, but in our case helped us truly disconnect from work). 2. And the sensor light in the WC of the room was a bit annoying as using the bathroom in the middle of the night meant that the light went on automatically (even if you didn't want it). 3. Breakfast is meh, but with that location, your options are limitless for fantastic breakfast around the city (cheaper too).

4.0 / 10.0

Not worth the premium price paid for the room

Good location, beautiful view and comfortable bed

Restaurant and room service were closed without prior notice, bath tub was leaking and breakfast was chaotic: dirty tables, no cutlery, buffet half empty

8.0 / 10.0

Perfect location in Central Rotterdam

Location, rooms are spacious and the ones with the harbour view very charming

partial renovation ongoing

10.0 / 10.0

A Hotel above the restaurant..

Everything

Can't fault it. T O P. MARKS. Jacuzzi And sauna in bedroom 20th Floor . Views next level......... Come to stay here It exceeded my expectations Excellence

9.0 / 10.0

Superb location and very modern and comfortable

Great location, large room, clean and modern and friendly staff

10.0 / 10.0

Beautiful city

The bathtub and sauna was wonderful!

Nothing

7.0 / 10.0

We were told the pool was closed for renovation but bar was also shut and no room service - unable to even get a drink!

Location

No bar

8.0 / 10.0

Comforting

Facilities were great

Is was pretty hot in the room, too hot

10.0 / 10.0

We will be back!

Very clean, great facilities with exceptionally friendly and helpful staff!

10.0 / 10.0

Vert confterbal and pleasent

The sauna and the jacuzzi was super

10.0 / 10.0

A relaxing stay with beautiful water views and a great location.

I really enjoyed my stay at Mainport Hotel. The private sauna in the room was such a luxury and made the experience extra special. The room was clean and comfortable. I appreciated the small touches like a bottle of water ready in the room and access to ice cubes in the hallway.

There are a few downsides. The minibar is always empty, which is disappointing for a hotel in this category. Also, it’s a shame that the pool is never accessible during our stays – this has happened multiple times and really affects the overall experience. Another frustration is the Wi-Fi system. You have to fill in all your personal details before getting access, and it’s unclear why this is even necessary. It used to be much simpler – just enter your room number and go. On top of that, the internet connection itself isn’t very reliable.

5.0 / 10.0

Overpriced and not really a 5* hotel

It’s not ok for a 5 star hotel, I would rate it as an sub average 4* with bigger rooms. Poor quality soundproofing, you can hear all the cars and bikes n the 6th floor. Breakfast quality really poor, lack of bread diversity, bad quality pastries, oily bacon, overcooked eggs, bad coffee, no decaf option. Some of the services are shared with the double tree 4* hotel so why pay a lot more here!!!! Pool was closed, one of the steaming rooms was closed, spa area wasn’t so clean, restaurant was closed, on the bar you can eat some burgers and pasta, again is this an 5* hotel??? Why no one inspecting anymore hotels, downgrade it to 4* and reduce price by 40% and I don’t complain

10.0 / 10.0

Amazing stay!

Our room wasn’t ready by 7pm, which we didn’t mind that much. However, we received complimentary drink at the bar and breakfast for our stay which we really appreciated. The staff was welcoming and very kind. We booked room with spa and it was absolutely amazing! We will stay here again for sure.

6.0 / 10.0

short stay

location

Internet Quality

7.0 / 10.0

We had a very good welcome due to the employee of the reception! As the whirlpool and breakfast was not working/take

Location / Room

Whirlpool did not work. Breakfast card was not picked up!!!!

10.0 / 10.0

Great location for carnival

Excellent location right in the city center . I came for carnival and it was less than 10 mins walk to the main areas. Hotel itself is generally very nice and the beds were comfy. We were a group and got given rooms that could be connected which was great.

Showers were a bit unstable and water would go everywhere because of it.

10.0 / 10.0

I have a lovely stay, the rooms, breakfast, location

Lovely hotel

Nothing

3.0 / 10.0

A bad night in Rotterdam city center.

Well equipped and located.

Staff was unable to turn off all the lights in the room. Lots of noise from soccer fans with their cars after a match. The windows or building does not isolate from external noise. No, form of compensation was provided for the issues after complaints. I was charged even for the water bottle (1 liter -4,90 euro) that was not in the fridge (typically a courtesy in hotels of this type and for this price).

9.0 / 10.0

Very good location, very nice view, good breakfast, only bar staff could be more flexi (we were told we cannot open the

Location and THE VIEW!

Not too much

5.0 / 10.0

Great location but terrible WiFi

The room was fantastic and the location of the hotel was really excellent.

Unfortunately there were some points that could seriously be improved especially considering its a 5 star hotel. Some comments: - The WiFi was completely unreliable and did not seem to work most of the time. This was very frustrating and just shocking to see from such a hotel. - The check-in staff were very slow and felt they all needed some training or defer to a supervisor when asked with the simplest questions. - The room phone did not have any of the dial buttons working, and when I eventually managed to connect to room service requesting the power plug at the study table to be checked as it wasn't working, the request was completely ignored nor addressed - The hygiene in the breakfast kitchen left a lot to be desired. The egg station staff was handling food normally with bare hands without using any gloves and did not seem to find that a problem at all.

10.0 / 10.0

Refreshing, high end experience with lots of natural light and friendly staff

Location, decor, friendly check in, bed

3.0 / 10.0

Never again!

Location was perfect

I had a late check out, had cleaning staff knock on my door 6 times in the morning! Staff from the reception calling my room continuously… i guess the communication was not optimal in that hotel! Very rude staff as well, looks like they could learn a lot from 5 star hotels abroad

6.0 / 10.0

Nice location, shame about the management

Location is good. Second or third time staying there. One staff member in particular was excellent especially in the way she interacted with my daughter.

The pool was absolutely freezing, which was a shame as that was one of the main reasons for going there. We asked several times to heat it up which they said they would do but nothing changed. When we checked out the last day, we let them know. The lady at the reception told her manager who didn't even come out to say anything to us after making the same complaint 3 times during our stay and receiving different reasons for why the pool wasn't warmer. Considering the price increase of the hotel since we started, I expected better communication and customer service. This is now definitely a premium priced hotel without premium service.

8.0 / 10.0

Excellent location to visit Rotterdam

Location and facilities. Excellent restaurant for lunch and dining.

Breakfast could be better organised. A self-service coffee machine is not appropriate for this hotel category.

10.0 / 10.0

A very comfortable stay at a premium location in the heart of Rotterdam

We booked two double rooms for our family of 4 during the marathon weekend. The hotel is in a super location right next to the marathon startline (as well as being near the bridge, looking over the Maritime Museum, near the cube houses and Markthal etc) and our rooms had a great view over the course. We really appreciated the 12pm checkout so we could come back after running the quarter marathon in the morning and have a welcome shower and see the marathon itself go by below, before checking out. Staff were very helpful. The Illy coffee machine was great, the shower was excellent, premium bathroom products and nice to see them in more sustainable pump packs rather than those fiddly little bottles, and the kids really enjoyed the bath and the novelty of the tv embedded in the bathroom mirror. We were sorry we couldn't do the breakfast due to our race. My first ever Booking.com booking was to stay in this hotel nearly 20 years ago when it was the Golden Tulip, and we had very happy memories of that trip (and breakfast!) and were glad to see the hotel, although under different management, was just as great as we remembered.

Rooms were close but not next door, which would have been ideal as our kids are too young to share a room so we were constantly popping between rooms. I also always look for a hot chocolate sachet to enjoy before bed but there was only coffee and tea this time, although they were good quality. I was also plagued by the Booking.com 'hack' and despite paying up front about 8 months in advance, received multiple fraudulent emails and messages in the Booking app over a period of time requesting payment or this booking would be forfeit. Booking.com promised to investigate when I reported it but I didn't hear a thing from them after that, however from other news reports it appears that the breach was rather due to poor cyber security at this and other properties enabling malicious actors to access the Booking.com login used by the properties, rather than a breach at Booking.com itself.

10.0 / 10.0

Excellent, would recommend.

Excellent facilities, staff.

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Haven Hotel Rotterdam, Curio Collection by Hilton. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Haven Hotel Rotterdam, Curio Collection by Hilton. Enjoy the water!

Is Haven Hotel Rotterdam, Curio Collection by Hilton pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Haven Hotel Rotterdam, Curio Collection by Hilton?

We found 28 amenities for this rental. This includes business facilities, concierge services, free wifi/internet, free parking, and air conditioning.

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in Rotterdam

4star

2 guests · 1 bedroom · 1 bath

Free WiFi/internet · Air conditioning · Bar

Looking for a business stay, family stay, couples stay, getaway vacation, or traveling to Rotterdam, at $437 per night for your next great vacation.

Haven Hotel Rotterdam, Curio Collection by Hilton

Hotel in Rotterdam

Reasons to book

About this hotel

Amenities at Haven Hotel Rotterdam, Curio Collection by Hilton

Map of Rotterdam

Nearby attractions

Available Rooms

Hotel in Rotterdam

Reasons to book

Map of Rotterdam

Nearby attractions

Available Rooms

About this hotel

Amenities

Ratings and reviews

FAQs

Is parking included with this hotel?

Is there a pool at this hotel?

Is Haven Hotel Rotterdam, Curio Collection by Hilton pet friendly?

What amenities are available at Haven Hotel Rotterdam, Curio Collection by Hilton?

Explore similar stays in Rotterdam

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