Boutique Poo-Yai Lee

Rooms and rates are excellent. Staff are friendly and helpful. Close ronchi’s 2 bus station. Really great design

Cooked Breakfast in warming trays is cold and not very appealing.

Rooms were spacious and comfortable

The room was a suite and it was really big- it is walking distance to chatuchak market and near the main station.

Apart from the market and station it's not near anything other than a 7/11. We were forced to pay for an extra 'bed' (another mattress on the bed base- we said we were fine with sharing the already massive bed) but had to pay as my 10 year old was considered an adult! To add insult to injury we were leaving at 4am to fly home so it doubly wasn't needed. We dropped our bags off before we checked in and had our breakfast a day early which was not good. I think the rooms are good if you want to stay a while but not sure why you would in this area?

Location close to the market and 7 eleven.

The policies are not clear on booking.com. I was forced to pay for additional beds per night, they also requested that I pay for breakfast for the kids even though the price it stated that breakfast is included. Booking.com was not helpful, they negotiated a slightly lower amount I need to pay in addition, and said their priority was that I have a place to stay, not that the amounts I was quoted was accurate. I have not heard back from them on the complaint. I am disappointed. This has happened to me before with travel but I didn’t seek assistance from booking.com, this time I did and I am shocked that they do not do more to assist with these disappointments.