AC Hotel by Marriott San Juan Condado

The amenities

Waiters in the restaurant were not the most helpful or pleasant especially the morning waiters

Everything about this property was beyond amazing the pictures truly don’t do it justice. Everyone we encountered, from the front desk staff to housekeeping and the bartenders, was incredibly kind and welcoming to me and my entire party. They went above and beyond by offering great local recommendations and making sure we had a wonderful experience. I truly enjoyed my stay and will definitely be returning again!

Just a minor concern: I originally reserved a room with two beds but was given a room with one king bed. I was informed that the double-bed rooms were no longer available, so my room type was upgraded and the couch was considered the second bed option. While I truly appreciate the upgrade, I feel I should have been informed and given the choice before the change was made. We made it work, but the situation left me feeling a bit disregarded as a customer since the original reservation wasn’t honored or discussed beforehand.

Rooms were very nice, clean, spacious. Staff were very nice amd accommodating. The location and space catered to various ambiance. The rooftop-pool-bar, and restaurant was a good vibe. The location was safe and walking distance to many things nearby.

Although there wasn't a beachfront, the beach was walking distance and not far

Clean room / hot shower

1 pool/ slow lines for front desk, / beach was too far from the hotel/very bad views.. I didn't even want to go on the balcony. This is not a great Mariott and Mariott is my favorite hotel since the 90's.