Fairmont Baku, Flame Towers

The windows were a little bit dirty.

Everything

Nothing .. They do the maximum to meet one's needs in a very professional way

Clean, spacious, up to date Excellent service

Very helpful reception staff Great but overpriced breakfasts Big room size Great location Various facilities available on the grounds of the hotel

Cleaning staff is not very attentive. Second day my hotel robe was replaced even though I only used it once. Moreso, the pockets were never checked. As a result, my qute expensive necklace which I left there before taking a shower was taken away and was never found and returned. When replacing towels and other expendables, it was common that several items were replaced with only one (one towl instead of two, etc.). Lastly, one of my mother's bags were mistaken for garbage and nearly went missing like the necklace. Thankfully, the missing bag was quickly returned. In the SPA area swimming pool tiles are occasionally missing, showers seem not working as they should both here and in the rooms Music in the outside pool is too loud during the day.