Auberge du Jeu de Paume
Top rated by guests





8.8Excellent
(371 Ratings)
"Simply incredible! Beautiful room, exceptional staff and magnificent pool spa facilities"
Verified guestDon't miss out! Price and availability may change
5-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
Auberge du Jeu de Paume is 2789 feet from Château de Chantilly, 0.6 mi from Chantilly-Gouvieux Train Station providing direct access to central Paris and 1.2 mi from Bourgognes Stadium.
Business facilities
Airport transportation available
Shuttle available
Golf course (within 2 mi)
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Garden
Laundry services
Sauna
Electric Vehicle Charging Station
Family friendly
Ironing facilities
Safe
Childcare services
Accessible by lift
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.8Excellent
(371 Ratings)
"Simply incredible! Beautiful room, exceptional staff and magnificent pool spa facilities"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Simply incredible! Beautiful room, exceptional staff and magnificent pool spa facilities
10.0 / 10.0
Great location in Chantilly, close to the Palace in one direction and to the main boulevard in the other.
Welcoming staff, very friendly and helpful.
Dog friendly - they even provided a dog bed with porcelain water and food bowls in the room!
Beautiful rooms, spacious, quiet and private, with very comfortable beds and pillows.
The Jardin d’Hiver restaurant was fantastic - we ate there two nights in a row and couldn’t fault it. The food was delicious, a very high standard and presentation
Added bonus was the valet parking.
Nothing.
9.0 / 10.0
Excellent location, very comfortable, excellent staff, great breakfast
Restaurants both full, spa very busy so could not use either. Expensive
10.0 / 10.0
Attention to detail.
Responsiveness of staff.
Room.
Bar.
All good
10.0 / 10.0
Loved how spacious and clean the apartment was, everything you could need was thoughtfully provided. Adored the decoration.
10.0 / 10.0
Amazing location,friendly staff
-
8.0 / 10.0
Good location if you are visiting Chantilly
Spa was far from 5 stars, nobody speaks proper English
7.0 / 10.0
The building near the gardens.
The dry martini. The bartender does not know anything about drinks.
10.0 / 10.0
Perfect stay ! We will be back
Nothing
10.0 / 10.0
Absolutely nothing was too much trouble, from parking my car to charging up my phone to lending me an umbrella. Plus make friends with the barman who will totally look after you!!!!
The visit was over in a flash!
9.0 / 10.0
Great location and helpful staff
Nothing
9.0 / 10.0
top, top professionalism from all, especially the front desk staff. Could not have been better.
We had dinner in their more casual restaurant which was lovely—excellent food and the same impeccable service—but their wine program needs much to be desired. We perused the ‘big list’ (the one from the elevated restaurant) and unless one wanted to spend $200 or more, the options were very limited. Good for them if they have clients that spend $600, $800 or $7,000 on a bottle, but for us regular folks, it was a miss on an otherwise absolutely perfect experience. To be fair, they did have some reasonably priced options on the cafe’s list (not a lot, but some), but to us a place of this level should have a broader selection.
But we still highly recommend!
6.0 / 10.0
Breakfast and location are excellent
Thé bathroom was not working very well, to fill the bathtub it took 45 minutes and the hot/ cold shower mixer needed repair !
Also the safe in the room was not closing , some sort of error and the technician would only have been on site at 10 am.staff
4.0 / 10.0
beautiful exterior
poor interior decorations and design. no wash cloths or body cream in rooms
9.0 / 10.0
Excellent room with balcony facing part of the castle gardens. Nice staff.
The only restaurant in the hotel closes it’s kitchen at 9:30pm.
9.0 / 10.0
beautiful setting, tasteful room, good restaurant
very pricey
10.0 / 10.0
service, spa, location, rooms
it was perfect
6.0 / 10.0
New. Well located. Restaurant was open until late. Nice design. Good room service
The employee Manuela at the front desk / reception was unprofessional. My boyfriend and I were checking in and she was completely dismissive of me (like I wasn’t there) and only looked and talked to him. Made me feel uncomfortable and unwelcome. My boyfriend asked her to add breakfast for the next day and she completely forgot. She also forgot to give us a map of the city, while the other clients next to us checking in got it from another receptionist. She charged my credit card by mistake instead of just making a pre-authorization. The bathroom floor near the toilet had stains on the floor. It was disgusting, not properly cleaned. There was only 1 small shampoo, 1 small conditioner, 1 small shower gel, and 1 small body lotion. My boyfriend ran out of shower gel during his shower. They could at least put a set for his and hers. The phones are difficult to use. The night lamp kept blinking on and off. Disturbing. we had a room with view towards the street and was a bit noisy. The spa has a weird Arabic design and lacks warmth and charm. The hotel has been built recently and lacks charm. The personnel could be trained better in general (at the restaurant the hostess asked us to sign the bill while we already did at the table).
3.0 / 10.0
Avis en attentepar mobile
So dissatisfied and disappointed -
I reserved a room at an already honorable price of 475€ - we had a room on the street which was very noisy because there is pavement and a considerable amount of cars go by - nevertheless there was all night long a lot of light because the room (114 )was just by the lanterne of the main entrance of the hotel and the one of the city as well.
So let’s say it was the cheapest rate of the hotel ( breakfast not included which meant another 100 €on the bill ... you can at least expect some attentions like a decent tea time - well NO - at 5 o’clock when it freezing cold outside and the small town of Chantilly all closed already , you can have tea but nothing to order with !
No cake , Madeleines , dry cookies whatever..... the worst ever tea time in à whatever stars amount hotel -
The team is nice but still seems to be « on stage « so many « faux pas «
At the reception answering a client that arrived after you - at breakfast asking you as you had been sitted and asked for already, the number of your room .
And on another level The hotel lacks charm and
Avis en attentepar mobile
So dissatisfied and disappointed -
I reserved a room at an already honorable price of 475€ - we had a room on the street which was very noisy because there is pavement and a considerable amount of cars go by - nevertheless there was all night long a lot of light because the room (114 )was just by the lanterne of the main entrance of the hotel and the one of the city as well.
So let’s say it was the cheapest rate of the hotel ( breakfast not included which meant another 100 €on the bill ... you can at least expect some attentions like a decent tea time - well NO - at 5 o’clock when it freezing cold outside and the small town of Chantilly all closed already , you can have tea but nothing to order with !
No cake , Madeleines , dry cookies whatever..... the worst ever tea time in à whatever stars amount hotel -
The team is nice but still seems to be « on stage « so many « faux pas «
At the reception answering a client that arrived after you - at breakfast asking you as you had been sitted and asked for already, the number of your room .
And on another level The hotel lacks charm and
2.0 / 10.0
very nice decoration and beautiful location
there wasn’t any hot water on our arrival. subsequently? we had to run water for 15 minutes before it became hot. the staff was extremely unhelpful and almost rude. it completely ruined our stay
10.0 / 10.0
Every meal was exceptional. The restaurant was spotless clean. The restaurant service under Mssr. Christian was impeccable. The hostess Mme. Pascale was very helpful as were the ladies at the reception desk: Perrine, Kenza, and Tiffany. Server Pierre-Henri was very good. Server Mederick was superb. Concierge Thomas was helpful in getting us some food from the bar when the restaurant Was fully booked and also getting us tickets to the amazing Domaine de Chantilly a short walk away. It was clear to us that the General Manager Pascale Groell provides 5-star leadership, training, and clear expectations about how to provide world class customer service.
We didn’t like the damage to our car in the hotel garage (broken turn signal) but appreciated the efforts of the hotel maintenance engineer and the parking valet Stéphane to temporarily fix it until we could have it repaired when we arrived back home in Wiesbaden.
10.0 / 10.0
Our second stay at this fabulous hotel in the most stunning location. We will be back!
9.0 / 10.0
Despite Covid and the need to remove lots of the pretty things which make it more luxurious, it was still fabulous. Beautiful setting. Really lovely hotel. Loved the little bottles of hand sanitiser and the lovely little chocolates left as a treat.
Very helpful and smiley staff.
It would be good if it were cheaper.
Unfortunately the spa was not fully open - for understandable reasons.
Wish the pool was bigger.
6.0 / 10.0
The location is great and it's a nice property but the rooms are small and tired and very overpriced even with discounts at this time. Occupancy was very low and were upgraded after requesting a room not overlooking the road but it would have been easy for them to give us a room with a window that opened one would have thought. Some staff were lovely, others seemed disengaged and the air con didn't work properly so the room was too hot.
The price, the service, the lack of a terrace overlooking the gardens and an indoor rather than outdoor pool. The decor was low quality and designed to look expensive but it failed. We would not recommend staying here it's just not up to the standard needed to charge 400 euros a night.
9.0 / 10.0
Très beau bar, très belle chambre et un vrai service.
Absence de restaurant gastronomique qui a fermé.
9.0 / 10.0
Le cadre la qualité des produits
6.0 / 10.0
Die Lage und Ausstattung
Sauberkeit,
10.0 / 10.0
Décoration soignée, charme, propreté.
Rien
10.0 / 10.0
Tout était parfait! Le personnel, la chambre, l’infrastructure, le spa, le petit déjeuner. Rien à dire
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Auberge du Jeu de Paume. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Auberge du Jeu de Paume. Enjoy the water!
Is Auberge du Jeu de Paume pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Auberge du Jeu de Paume?
We found 34 amenities for this rental. This includes business facilities, airport transportation available, shuttle available, golf course (within 2 mi), and concierge services.
