Veranda Pointe Aux Biches Hotel & Spa

This has to be probably our best holiday made in large part due to the amazing hotel and staff at the Veranda Grand Baie. We cant praise them enought for their efforts and making our family holiday so memorable. We are truly sad to be back home now. We will miss the Veranda so much.

The reception area is instagram perfect, the buffet was good , the staff, the pools and the cocktails were also amazing

the second room we moved to the finishings were not so great and the toilet had a sewerage smell. Will need to work on the plumbing when doing the renovation.

It is very nice athmosphere when you enter to the resort. Service is extremely friendly and everybody is very nice from reception to cleaning to restaurant everybody makes you feel so comfortable. It is calm resort, nice guestures, full recommend it. Just you need to know for a nicer beach you take the shuttle from hotel and go there everyday eventhough the resort is beach front location. Food is for us not so bad not so good. Mauritian kitchen is also different from what we used to and there are a lot Indian varieties when it comes to food. But this is our personal preference some people can like it more. Every day they made small surprises by leaving invitations, towels in different shapes or some flowers in the room. Very very kind people.

Maybe only i could not understand why we needed to pay for the water in the restaurant while every where else in the resort it was free and available.

The hotel offers good value for money compared to many higher-priced resorts in Mauritius. The rooms are modernised, comfortable and nicely designed, although the bathrooms are somewhat dated. The family pool is a good size and well maintained, and the gardens and landscaping are pleasant and create a relaxed atmosphere. Breakfast and dinner are generally good with a wide buffet selection, which we appreciated.

The selection of fruit and healthy options at the buffet could be better, especially considering the location. It was also a bit surprising that water has to be paid for at dinner even when staying on half board. The beach was the biggest disappointment. It does not resemble the lagoon shown in promotional photos. The water is rather muddy and the sand feels artificial and compact. Because the area is man-made, there are no corals or fish nearby, so snorkeling directly from the hotel is not really possible. Some of the infrastructure and outdoor furniture could also use some repainting and deeper cleaning.