Hotel in Lugano
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
About this hotel
Novotel Lugano Paradiso is a four-star hotel, just 656 feet from Lake Lugano and the center of Lugano can be reached within 5 minutes by bus. The on-site swimming pool is heated and open from May until the end of September.
Amenities at Novotel Lugano Paradiso
Business facilities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Laundry services
Accessible Parking
Electric Vehicle Charging Station
Family friendly
Ironing facilities
Safe
Toilet with grab rails
Accessible by lift
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Lugano
Available Rooms
Ratings and reviews
100% verified reviews8.0 / 10.0Excellent·Mar 2026
The hotel has a very good location, especially convenient for those traveling by car. The staff were extremely friendly, welcoming, and cooperative, which made the stay pleasant from the start. Overall, the hotel offers a comfortable environment, and the breakfast was good with a decent variety of international options.
The room was a bit small, and the bathroom design could be improved, as the glass partition in the shower lacks sufficient privacy, which can be uncomfortable, especially for families with children. The bed was not very comfortable, as it caused some back discomfort after a full night’s sleep.
The TV is limited and does not include popular apps like YouTube, as it appears to be a hotel-based system with only basic live channels. Some expected amenities such as a sauna or wellness facilities are not available. Additionally, the swimming pool is outdoor, which makes it less practical to use during cold weather.
Regarding transportation, while the public transport card is provided, the process could be more convenient. Even though my email was provided, I had to manually enter all family details through a separate link, which could have been handled directly by the hotel.
The breakfast was generally good, but the options were somewhat basic, with limited protein choices that would better support a full day of activities and walking in the city center.
10.0 / 10.0Outstanding·Feb 2026
Great facilities, very kind hospitality, recommended!
10.0 / 10.0Outstanding·Nov 2025
The hotel's hospitality.
The frosted bathroom glass facing the bed area. It is super nice, but when it is in use and the light is on...it brightens the whole room. Not the best at night or early morning when someone is still asleep.
6.0 / 10.0Average·Jun 2025
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Top rated by guests
8.4Excellent
(1,700 Ratings)
"Great facilities, very kind hospitality, recommended!"
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