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Hilton Garden Inn Leiden

Lobby or reception

Property building

Lobby or reception

Lobby or reception

Lobby or reception

7.8Good

(767 Ratings)

"Lot of thinkings"

Verified guest

Don't miss out! Price and availability may change

7.8 / 10.0

Good(767 Ratings)

Hotel in Leiden

4-Star Hotel

Reasons to book

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPets allowed, Kitchen or Kitchenette, Air conditioner and more

About this hotel

Located next to the A44 motorway in the Bio-Science Park adjacent the CORPUS Museum, Hilton Garden Inn combines modern rooms with convenient location and extensive on-site facilities.

Amenities at Hilton Garden Inn Leiden

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

TV

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of Leiden

city location on map

Nearby attractions

Van Gogh Museum

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

7.8Good

(767 Ratings)

"Lot of thinkings"

Verified guest

Don't miss out! Price and availability may change

$$$$

7.8 / 10.0

Good(767 Ratings)

Hotel in Leiden

4-Star Hotel

Reasons to book

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPets allowed, Kitchen or Kitchenette, Air conditioner and more

Map of Leiden

city location on map

Nearby attractions

Van Gogh Museum

Available Rooms

About this hotel

Located next to the A44 motorway in the Bio-Science Park adjacent the CORPUS Museum, Hilton Garden Inn combines modern rooms with convenient location and extensive on-site facilities.

Amenities

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

TV

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

7.8 / 10.0

Good(767 Ratings)

100% verified reviews

9.0 / 10.0

Winter warmer comfort

A comfortable and spacious room and super comfy bed and linen. The included breakfast had a good spread of hot and cold options. Just what's needed to kick start the day. The restaurant has got the basics and the important dimensions covered.

It's a bit of a walk from Centraal Station. Or you could chicken out and take a bus. The walk is pleasant and safe. It's like you're going through the suburbs and pass various university buildings along the way.

10.0 / 10.0

We like Hilton

Lot of thinkings

We always mis in our room like wine glasses , also very small refrigerators . It could be a cutlery set.

3.0 / 10.0

Noisy and disappointing

The room was clean and spacious

Our room was very noisy with slamming doors most of the night The place is in an industrial area and yet you are still asked to pay 17.5 to park your car Only compensation offered was a cup of coffee

9.0 / 10.0

Practical accomodation

Very comfortable room with diverse TV channels to see. Very decent gym to workout.

They charge parking apart and is far from everywhere, so to have a car is absolutely necessary

8.0 / 10.0

Comfortable and safe.

I forgot my rucksac in the office the night before checkout and the staff were very helpful in finding paper bags for me to utilise instead.

8.0 / 10.0

Very good option!

Quite a nice option in Leiden. The room was very big and comfortable, there was plenty of parking space, and the area was very clean and quiet; just 20 minutes walking distance from the beautiful city center.

I think that a bit thorough cleaning, in particular in the bathroom, would be good! Other than that, I couldn't find something of commenting against.

8.0 / 10.0

Will come and stay again, even with the problems

Very nice hotel. Staff were vey good

That our room wasn’t cleaned two days running

1.0 / 10.0

Despite having a confirmed reservation, the staff at the reception informed me that the hotel was ov

Despite having a confirmed reservation, the staff at the reception informed me that the hotel was overbooked and they could not provide the room I had booked. Instead, they arranged accommodation at a much lower quality hotel, which did not match the value of what I had paid. The alternative place did not include breakfast, even though I had paid for a room with breakfast included. They even charged for water. I would like a full refund.

Despite having a confirmed reservation, the staff at the reception informed me that the hotel was overbooked and they could not provide the room I had booked. Instead, they arranged accommodation at a much lower quality hotel, which did not match the value of what I had paid. The alternative place did not include breakfast, even though I had paid for a room with breakfast included. They even charged for water. I would like a full refund.

8.0 / 10.0

Great facilities

The room is very comfortable and we could easily fit with 3 people (two ados), there is a lot of choice for breakfast, easy access from a highway

The room to accommodate three people was not prepared (sofa bed made, additional towels, additional tea bag for example! ), but worst - the receptionist was very bothered when I asked for it, as if it was my problem not her. They billed me a cost of parking that I did not use. In sum, poor management and organization and unfriendly staff.

5.0 / 10.0

This is an okay hotel for work but not a destination I would select for leisure travel

Nice, modern and clean room. With very comfortable bed, large desk, mini fridge, large tv and a decent size bathroom. Nice art on the walls. The conference room had good AV-set up and comfortable chairs. The staff was great, polite and helpful.

Except for the breakfast which was okay, the lunch-buffet and dinner (I tried both buffet and a la carte) were disappointing, and there are not many alternatives in walking distance from the hotel. Also none of the buffet items were marked with what dish it was, which ingredients, or if it contained any allergens. I had a room facing the motorway thus there was quite a lot of noise with the window open. But with windows closed they muffle the sound quite efficiently.

10.0 / 10.0

Excellent

Everything

8.0 / 10.0

Beautiful hotel

spacious rooms, warm beds and nice staff

wider cuisines

6.0 / 10.0

Disappointing

Convenient for parking.

Breakfast was shambles every morning.

8.0 / 10.0

good value for money

room and cleanlines. Big space.

The room was facing the highway and the window could not be closed properly so was a bit noisy from the traffic.

5.0 / 10.0

Good position but needs a better organization and to solve loudness and vibration issues in the room

The hotel is well positioned if you drive by car. Quite far from the city center, thus it can be used as a business hotel.

The rooms are big and well furnished but very uncomfortably in terms of loudness and vibration. Few people at breakfast in the morning; no way to have help dring the evening for having (under payment) a cup of hot milk. Very unusual for being a four-star hotel.

4.0 / 10.0

I was expecting much more, quite delusional

I liked that the receptionist helped me finding a beauty case I forgot at the hotel (even tho I had to call 3 times and show up in person to be able to be considered by the staff)

I reported the sink and the shower that were clogged and broken respectively since the first day. I stayed for 2 weeks, and none came to repair it. I also asked for sugar free - vegan breakfast and choices were basically none.

8.0 / 10.0

Good as usual

Breakfast

No French TV

5.0 / 10.0

Staff ok under pressure.

room very nice and comfortable,the tv was lacking in channels also the sound was fixed and we struggled to hear it poor.

The resaurant was very bad ,there was only 2 staff on and there wre strugling to keep up with demand,Me and my ordered a starter and main meal,my wife got the starter and I got the main meal at the same time?.The french fries were awful and dry and the Fish was the same hardly edible.I ordered drinks and waited a long time and had to re-order again.I will never visit this hotel again.

9.0 / 10.0

Great rooms, great value

Spacious rooms, very comfortable

8.0 / 10.0

Really enjoyed the hotel and facilities. We had a very enjoyable stay.

Comfortable bed, good facilities, staff were friendly and helpful.

Location is tricky for visiting Leiden - a bit far to walk. Best with bike or working out public transport.

7.0 / 10.0

It's okay

The breakfast provided was satisfactory. The accessibility of the location was convenient, and the staff demonstrated helpfulness in addressing the challenges we encountered with our room.

Upon entering our initially assigned room, we observed that towels were still hanging in the bathroom, and an empty water bottle was present on the table. It was evident that the room had not been properly cleaned, so we requested a room change. The second room also had a teacup with tea residue in it. Consequently, I returned to the front desk, not to request another room change, but to obtain a replacement set of clean cups. Needless to say, I refrained from using the provided cups due to concerns about their cleanliness.

8.0 / 10.0

Comfortable but far from Leiden without a car

The room was spacious and the staff friendly

Without a car, the hotel was far from Leiden centre, even by bicycle. We avoided breakfast because it was expensive

6.0 / 10.0

Despite nice staff and confortable rooms, will not come back

Friendly staff, very new building and good size room and confortable bed and8 pillows

Pet friendly to extreme level. Grand Dane is a bit too much. Expensive and mostly empty parkinhg

10.0 / 10.0

Wonderful!!

Convenient parking at a reasonable price. Comfortable room with enough outlets for computers and phones and excellent bed. Breakfast was great. Definitely would stay there again.

Everything was fine

7.0 / 10.0

Good hotel with comfy beds and great towels

Very clean hotel I love the bath towels. Freshness brought my energy back. Room size, very comfy bed. Location.

Paying for parking No water dispensers, not provided water. When asked, they said to use tap water from bathroom. Television is still old model, no online facilities like netflix, disney or prime. As this is closer to motorway, very noisy Air conditioner/fan is not a good design, and we dont know it works or not, ended up with hot room then open windows and ended up with noisy room. note: Parking floor roof is very short, so please careful while opening the boot door upwards, it might hit the roof or pipes going thru the roofs.

10.0 / 10.0

I recommend

All was very very good

I did not see any think bad . Only good thinks

6.0 / 10.0

+-

Comfortable bed. Excellent shower with hot water. There were no trash bags in the bins. The washbasin did not drain and dirty water did not drain, making it impossible to use the bathroom.

1.0 / 10.0

Disappointing Experience

Not happy with Hilton hotel. They didn't wash our towels, just folded them again. Not worth the money. Not good for Hilton name.

1.0 / 10.0

Unsatisfactory Hilton Experience

Unsatisfactory Hilton Experience: They didn't clean our towels, just refolded them. Doesn't live up to the Hilton reputation or the cost.

4.0 / 10.0

Not worth the price.

The restaurant food was good

I paid for a king room and got a very standard on. Too small, and the bathroom was very old and small.

1.0 / 10.0

A total waste of Money!!

nothing to well to say.

room was right off the highway, construction was ongoing, sitting chair in room had rips in the leather material. in additionally, the hotel location was very bad. Not near to anything. You had to walk 30 mins or drive to get to anything outside of the hotel.

6.0 / 10.0

Would only recommend this as you need to be close in this area and don't want to see Leiden

Receive a bike as compensation

Construction work in the hotel, drilling at 8:00. There were some questions on booking, but instead of trying to find a solution the reception did not help but started with the next customer. For me not understandable how communication was done. During the booking it was not clear that there would be construction work that could lead to inconvenience (noise).

7.0 / 10.0

Perfect for a Family with a Dog.

Enough parking, large rooms and good breakfast.

Under the Sofa bed was not proparly cleaned.

9.0 / 10.0

Perfect place for a short stay. Don't miss breakfast!

Breakfast was amazing! Dining room staff super happy and service orinted.

All was good

7.0 / 10.0

Won‘t be back and will try another hotel next time.

I booked ONE large double bed but we got 2 single beds put together. Also, the tickets leaving the garage didnt work. It led to confusion. Would have been easy to tell us right away it does not work and how to get out.

7.0 / 10.0

Practical choice for travellers , atmosphere nil

Able to book last minute

Pricy for dog and parking

9.0 / 10.0

Relaxing short and good

Very friendly check in staff kudos to Daniele!

Lack of eateries near by

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