Castle House Hotel
Top rated by guests

9.0Outstanding
(791 Ratings)
"We stay here every year and are never disappointed. The location is just right for our needs and has a car park. The breakfast is cooked to order and first class"
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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Between the beautiful Malvern Hills and the Welsh border, Castle House is located in Hereford, 2 minutes’ walk from the cathedral. There is free Wi-Fi throughout, and free parking on site.
Free WiFi/internet
Free Parking
Non-smoking
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Garden
Laundry services
Smoking allowed
Safe
Toilet with grab rails
Accessible by lift
Emergency cord in bathroom
Housekeeping available
$$$$
Top rated by guests
9.0Outstanding
(791 Ratings)
"We stay here every year and are never disappointed. The location is just right for our needs and has a car park. The breakfast is cooked to order and first class"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
9.0 / 10.0
Castle House is in a fine location, of course, which I much appreciated. The staff were all very friendly, helpful, and businesslike. Breakfast was very good.
I would have liked more pillows and a more substantial eiderdown. One tiny point: one plug didn't work.
10.0 / 10.0
We stay here every year and are never disappointed. The location is just right for our needs and has a car park. The breakfast is cooked to order and first class
8.0 / 10.0
Centrally located and very close to the Cathedral. Free parking available. Room very well equipped
My room was in a separate building which I wasn’t aware of when booking. Had to walk to the main building for breakfast in the rain
10.0 / 10.0
Stunning location near the cathedral. The staff were helpful, attentive and friendly. Spotless, spacious and pleasant room, very well equipped with nice touches such as a hamper and fresh milk for any teas or coffees. Also having an iron and ironing board appreciated. Dressing gowns too if needed. Excellent value. Tasty breakfast made to order, the eggs on my eggs benedict were cooked to perfection, with what felt like quality ingredients. Highly chuffed with this stay and will return.
Parking situation stressful (no spaces left in their car park and someone parked in a way that made it difficult to turn around). Please note: if you park nearby at a car park like I did, it defaults to 12hours max, but you can overwrite this by specifying the end date and time.
Sash window rattled with the wind, room on the warm side.
10.0 / 10.0
The property were very accommodating as we were staying for my daughters wedding
10.0 / 10.0
Rooms are large and clean. Staff are amazing.
10.0 / 10.0
Staff were incredibly helpful and made sure our stay was the best it could be.
10.0 / 10.0
It was beautifully decorated
Nothing
9.0 / 10.0
Staff
Location
Breakfast
Experience
Toiletries were very sparse and shower/bath combo never worked well, would prefer one out the other it it came to it
10.0 / 10.0
The Hotel is lovely with the rooms decorated in a traditional manner. We were in the main building, the room was spacious, comfortable and well equipped.
There is nothing we didn't like.
8.0 / 10.0
The breakfast was very wholesome, the cooked breakfast was lovely & hot.
Location is great a few minutes walk to the town.
The accessibility room was separate from the main building.
9.0 / 10.0
The rooms were beautiful and was a beautiful backdrop for our wedding morning! The team were so attentive, and couldn’t do enough for us. The beds were so comfy, and there was so much space. The breakfasts were also lovely, with really good quality food and a beautiful restaurant setting!
N/A
8.0 / 10.0
Friendly staff and very comfortable room - not a separate shower but the shower in the bath was good.
Parking was limited
8.0 / 10.0
Comfortable room, professional standard, quiet, great breakfast menu
It could have been easier to get a second coffee at breakfast
10.0 / 10.0
Beautiful, very clean, fab service & excellent location
9.0 / 10.0
Beautifully decorated and well maintained
Car park was difficult to find in the dark and a very narrow roadway
7.0 / 10.0
Nice character hotel. Comfortable bed, clean, good sized room. Fresh milk on fridge, welcome snack basket and very nice to have sherry in the room. Staff were all friendly and helpful.
Would be better if they had a dinner option. We had the platter one evening, which was just ok but sat in the bar area on our own, so there was no atmosphere. Plenty of places to eat in town but we found it difficult to get booked in at a
time we prefer or at all. Breakfast was good quality but would prefer self serve before cooked options. However they were very good at adapting the menu when asked.
For a hotel that features in Condé Nast Johansens, we thought it was a bit disappointing. And lastly, the pillows were lumpy - I hate lumpy pillows!!
9.0 / 10.0
Rooms and facilities excellent
9.0 / 10.0
Great choice of food at breakfast. Staff were all very friendly and helpful
Nothing
7.0 / 10.0
Breakfast was very good with a wide choice
The heating in the room was a bit on the low side.
10.0 / 10.0
Hotel fronts the wide street 150 yards from Hereford Cathedral. But our exceptional suite in the rear, looking out over the castle moat and trees, could have been in a country house hotel! Very pleasant and quiet.
Would have liked an evening meal, but plenty of nearby restaurants in Hereford.
10.0 / 10.0
Very nice hotel, staff attentive and very friendly
If I could say anything I’d make a side dinning room as nice as the main hotel side dinning space
9.0 / 10.0
exceptional breakfast and a lovely room to eat breakfast in. The bedroom was cosy but lovely and bright. Very clean. Loved all the little touches like sherry in the room along with cookies and a few other nice snacks / drinks.
lovely hotel, it wasn't cheap but for a treat and a special occasion it is perfect.
8.0 / 10.0
Great location for the History Festival I was attending, nice public rooms.
Room I was in was a bit small and not serving dinner was inconvenient. Car parking challenging.
9.0 / 10.0
Breakfast was great and excellent quality!! The rooms are all decked out beautifully and with a few little xtra touches that make this place special...
The bar was closed on our way back from a dinner supper at circa 9pm - which was a little early.
The cost is expensive for the area.
9.0 / 10.0
Good breakfast. Friendly staff. Allowed us to check in early.
6.0 / 10.0
Staff helpful especially the tall slim fellow (Will) exceptional catered to our every need even rang to inform of taxi arrival. Will v good at meeting and greeting. Girls at breakfast v good too all of them v fast and efficient. Liked the location close To The Trains v quiet nice room. Will was exceptional.
Hotel was lovely paid £275 should have been better this incl breakfast. Breakfast OK but a little bit measley for £15 each. Room v dark, even in the daylight, curtains too long didn't fit across, the bedside tables wrong barrells more suited a yurt/tent. No shelf by mirrors to sit and do make up, carpet by bathroom all frayed. The wet room didn't like no shelf to put anything, nowhere to put towel, the pull out chair gets in the way, shower sprayed in all directions. Wardrobe door not close and tv in room not properly operating. Expected more for £275 for Twin room although comfortable it should be £160/night. Please take a leaf out of Travelodge their room layout much better and bathroom everything exactly where you need it. Would not stay for £275. A little let down.
10.0 / 10.0
Staff provided very efficient check in. Room (suite) was exceptional. Beautifully appointed and spacious. Bed and pillows were wonderfully comfortable. Breakfast was fabulous. Cathedral and downtown were minutes away.
The car park was a bit tight.
10.0 / 10.0
A spacious room, excellent bath/shower and very clean. Walking distance to town center. Excellent breakfast and great service.
Nothing
9.0 / 10.0
Well appointed property , elegantly situated a stones throw from the Cathedral. Old world charm combined with a modern scandinavian - like breakfast and bar area with river views .
Private parking for those of you who arrive early enough .
Free sherry in the suites an inspired Alice in Wonderland look
All excellent .
9.0 / 10.0
Room and breakfast was great. Staff excellent. Superb location.
No evening meal except for a charcuterie board which had to be booked by 3.00pm. Disappointing for a business that prides itself on producing local food.
10.0 / 10.0
Room, bathroom, welcome, food all excellent.
Duvet rather too warm
10.0 / 10.0
The hotel was welcoming, and comfortable with a great ambience. The staff were courteous, helpful and friendly. The room was spacious for a solo traveller and well equipped. Every need was met. The food was delicious.
There was nothing I did not like.
8.0 / 10.0
The location was good staff were very friendly
The single room was quite small for the price that was charged
8.0 / 10.0
We had a lovely room, with very comfortable bed, complimentary sherry and snacks. The bathroom was spacious and clean.
The breakfast was very good and the breakfast staff excellent. The location just a stroll away from the Cathedral is perfect.
Noise from the room above and banging of door/window during the night, in the wind. We would have preferred a walk in shower.
8.0 / 10.0
Great location, big and comfortable room
The staff at reception were not the friendliest the parking situation also isn’t clear, so we paid for on street parking before stepping into the hotel and finding out there was a hidden car park
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Castle House Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Castle House Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Castle House Hotel?
We found 16 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, heating, and wheelchair accessible.
