Hotel Rockaway
Top rated by guests

8.7Excellent
(886 Ratings)
"Location, comfort & staff were all excellent"
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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Just steps from world-renowned Playa Zicatela Beach lies Hotel Rockaway, an intimate boutique resort featuring an outdoor swimming pool. It is located in Santa Maria, 0.6 mi from central Puerto Escondido.
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Top rated by guests
8.7Excellent
(886 Ratings)
"Location, comfort & staff were all excellent"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
9.0 / 10.0
Great location - close to the beach. Spacious pool, tasty breakfast, very friendly staff. We got noisy room and got it changed for another night without any problem. Prices for food reasonable.
You need to be cautious about the rooms with sea view - these would be overlooking both sea and night bar/club, which is super noisy until 3-4am…
6.0 / 10.0
Right close to a lot of areas
7.0 / 10.0
Good location. Plenty of food and shopping options. Walkable. Beach across the road.
The room we got was on the road side. Very loud bars pounding music until 3/4 am. Other rooms away from road would be better options. Paid for the breakfast included. Separate menu...value not worth the price. I would return here but would opt out of the breakfast package and negotiate a room change.
8.0 / 10.0
Location is great - for those who want to stay at Zicatela
Very noisy in the night if you are facing the sea/street directly. Value for money is not good
10.0 / 10.0
Location, comfort & staff were all excellent
7.0 / 10.0
Nice hotel, nice rooms, efficient and friendly staff. Across the street from the beach providing easy access
Zicatela Beach is not a particularly quiet location at night. It was okay for 2 nights. On the 3rd night there was a bar or club playing very loud techno music right across the street - so loud you could barely hear the TV above it - which went on until 5 a.m.
9.0 / 10.0
It’s nice an clean. Comfortable. Location is good and for a decent price.
Breakfast is not so tasty. Not a buffet anymore
8.0 / 10.0
The property was well located in front of Zicatela beach, with plenty of restaurants and bars close by. The staff were friendly and were always happy to help with any queries we had.
There was a slight smell of damp in the room, but otherwise it was clean so this wasn’t too much of a problem.
8.0 / 10.0
Location, friendly staff, room size good breakfast included and easy parking
No hot water at the bathroom or kitchen sinks and never can be as none was installed when built.
The two coqueralls that crowed all day and night
10.0 / 10.0
Service all around facility, Front desk, staff,rooms are clean, they help you with anything you need
10.0 / 10.0
The room was perfect for our family of 5 - plenty of space. The staff was incredibly friendly and helpful!
N/A
9.0 / 10.0
Quietness
The breakfast
7.0 / 10.0
The entire staff were friendly especially the front desk. The pool was nice to cool off as the ocean waters was too rough to swim.
The AC didn’t work correctly the first night so made it uncomfortable the first night. I was moved to another room the next day and everything was fine. My room was a little small from what I expected but was functional.
9.0 / 10.0
Great location, nice swimming pool, friendly staff, clean, quiet at night. Nice restaurant bar poolside.
They were behind schedule with the daily cleaning and had to ask to get the room cleaned.
9.0 / 10.0
All of the staff, especially the older man that helped us with baggage. Very pleasant man, always greeted me and offered help.
There is one spot right outside the restaurant on the floor that is very dangerous. I tripped on it one night and almost went flat on my face (I’m 79). Needs to be fixed before someone gets hurt.
10.0 / 10.0
The property was clean the staff were super friendly and helpful.
They decided to do repairs in the next room at 8:00 am The beach was not swim able
10.0 / 10.0
Very clean and comfortable
Everything was great
10.0 / 10.0
hotel location, room location, room cleaning, kindness of staff,
air conditioner noises coming from upper floors all the night. (we did not use air cond during the night)
9.0 / 10.0
Staff, amenities, gym, position.
Wifi and food in restaurant can be improved.
9.0 / 10.0
Buenos pero los chilaquiles no tiene sazon.y no estan crispy.
The chilaquiles no tenia suficiente sazon
10.0 / 10.0
Great location near bars and restaurants
10.0 / 10.0
Miguel was the best. After a very frustrating journey down, he met us with positive energy and lifted our spirits immediately. The rooms were clean and really beautiful. Free breakfast was on point. Not your American continental breakfast by any means. Fresh squeezed juices and clean food.
I honestly have zero complaints. I loved it, and we will definitely be back.
9.0 / 10.0
the staff was really friendly, location spot on the beach, rooms were spacious and comfy, f&b outstanding! Specially breakfast!! great thankyou to Hilda, Ashley, Juan, Miguel, Jesus and their teams!! we had a great time with you!
They need more sunbeds by the pool! and music.
8.0 / 10.0
there's a small gym, pool was nice. there's netflix on TV. breakfast everyday.
located in the touristy street with pricier food and souvenirs. need to walk out for more local experience. paid for sea view but couldn't see much cause there was construction.
9.0 / 10.0
We initially booked a standard room and slept the first night in it. However, we found the bed quite small, the AC loud and the bathroom tiny. Thus, we decided to upgrade to a deluxe room and it was a great decision. The room was spacious, with a super comfortable bed and a big nice bathroom. The location is excellent in Zicatella. The pool area is well taken care of, really pleasant. Breakfast was also very good.
The "standard" of the standard room, specially the tiny bathroom with a door that let sound pass completely, i.e., zero privacy. Therefore, we upgraded to a deluxe room. The standard option might be okay for one person. For pairs, I definitely recommend a deluxe room.
9.0 / 10.0
Good location, clean facilities and good looking building. Breakfast in the morning was good and quick to come out as well.
Sometimes can be a little noisy but not bad.
9.0 / 10.0
Good breakfast
Perfect location: in front of the beach
if I want to be picky: pool is a bit too small
Wifi works so so…depends where your room is located in the hotel
8.0 / 10.0
I liked that the hotel staff was friendly and quick.
Every time we had an issue, they came. They didn't really fix the problem but they came quickly.
Breakfast was good!
I didn't like that we arrived in the morning, and they said we had to wait until 15 to check-in. They could say if the room is available, they will call us. It bothers me because the receptionist repeated it several times. And I get it, but you could say it once and add that if it were available earlier, you would call.
The staff doesn't speak English very well.
8.0 / 10.0
The location is right on the beach, next to resturants, beachclubs, shops. Very convinent.
Our hotel room was huge, the bathroom is very big and comfortable. The A.C is perfect- super cold! The t.v has Netflix, youtube connection which was fantastic!
The staff was very nice, English speaking, helpful and quick. The fact the hotel had a whatsapp made it easier to communicate without going to the lobby for small questions. The pools are nice, you can have your breakfast and additional meals right next to them.
Our room had a nice balcony, viewing to the pools. The gym is nice as well! The wifi is okay! There is also a parking around for our scooter. Hot water in the shower also. There is a water bar at the lobby so you can fill up more water everyday.
There are many good thinga about this hotel. This is not a fancy hotel but it has many thing.
Breakfast- we waited 40-45 minutes for a simple
breakfast and no one explained what happened until we asked. Our waitress answered in Spanish and another client helped with translating. This was not professional. The breakfast in general is very simple, but yet there are many options on the menu. It okay in total, but nothing special.
The structure of the hotel is quite weird. complex, with many stairs going to different direction, like a maze but that is fine. Getting to your room is mostly throught the slippery pool area. Consider this If you come with an Alzheimer's sufferer.
4.0 / 10.0
staff where are great
the noise
9.0 / 10.0
New,modern,clean, great location, excellent food, fantastic value for the money. Amazing staff
There is nothing really to be mentioned as negative.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel Rockaway. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel Rockaway pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
