Holiday Inn Bristol City Centre by IHG
Top rated by guests





8.6Excellent
(1,456 Ratings)
"Location"
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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Located in Bristol’s vibrant city center, this Holiday Inn offers ultra-modern rooms and a stylish restaurant and bar. It is next to Cabot Circus Shopping Center and features a mini gym and on-site parking.
Business facilities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Gym
Heating
Wheelchair accessible
Bar
WiFi/Internet
Laundry services
Accessible Parking
Family friendly
Ironing facilities
Smoking allowed
Safe
Toilet with grab rails
Accessible by lift
Key card access
Contactless check-in/out
Emergency cord in bathroom
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.6Excellent
(1,456 Ratings)
"Location"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
3.0 / 10.0
The breakfast was great and so was the shower
Avoid the 6th floor! The air-conditioning was broken and when we got into the room there were two heaters that had been on all day, when we spoke reception they removed one of the heaters and provided a fan. It did nothing to reduce the temperature in the room and was hot all night. Also we got a premier king room but the duvet we had was stuffed into a double sheet and had a lot hanging out of the bottom. Also on the sofa bed we had the sheets had holes in them and was damaged and the spare pillow was dirty. As mentioned the shower was good but there was a jacuzzi feature on the bath, this was not working.
The TV was on a cabinet that was lower than the bed so it couldn't be watched and it didnt have any of the connectivity that usual holiday inn tvs have,
9.0 / 10.0
I needed a safe place to relax outside, and there was nowhere. The area itself doesn't feel safe.
10.0 / 10.0
Location
10.0 / 10.0
Everything was excellent, especially the staff.
I think it was value for money. However, £22 for the cost of parking was extremely excessive.
10.0 / 10.0
The staff was awesome with me and my guide dog, breakfast was delicious. Couldn’t recommend more!
10.0 / 10.0
Everything! 😍
Breakfast in a bit pricey.
10.0 / 10.0
Location, wonderful staff extremely helpful.
No normal coffee in room only decaf but put right by housekeeping on request!
8.0 / 10.0
Good buffet style selction of cereal, cooked, fruit, toast, teas, juices etc.
The description says parking included and there is a huge banner on the car park area saying complementary parking for hotel users, yet you had to pay over £20. They need to change the signage and descrption for that.
9.0 / 10.0
All good.
Parking pricey but I get it, it’s a city centre
9.0 / 10.0
Breakfast, quiet
Nothing
7.0 / 10.0
Nice fresh looking hotel, staff were great and great facilities
Carpet in room could do with a clean , the bathroom door was hard to lock and unlock, the cover on the shower temperature adjuster kept falling off, safe in the room was left open and was unable to close . Bed was uncomfortable and sofa bed was awful, the mattress was so thin
2.0 / 10.0
Breakfast was excellent. Room booked was not as intended.
Jacuzzi bath, carpet and the curtains, and lift was out if order
8.0 / 10.0
Friendly and helpful staff, upgraded on arrival, best en-suite rain shower ever, great buffet breakfast with HOT plates, lovely spacious restaurant area with great views over Bristol.
Room aircon a bit noisy, car park is run by NCP and is expensive- normally £28 for 24 hours, but hotel guests get a discounted price of £20.
9.0 / 10.0
Close proximity to cabot circus. Friendly and attentive staff, rooms and sheets were clean. Well maintained hotel. Reasonably priced as well.
Nil
9.0 / 10.0
Location, parking
Had to change rooms but not much trouble as I was travelling by myself. Especially Vikram was very quick to react and changed room for me due to heating issue
4.0 / 10.0
Staff were nice
In the advert, I don't believe was a mention of paying for parking £20 on top of the room charge. Food was of poor standard pizza was undercooked, breakfast was cold I chose the English breakfast. Selection was good on the continental side. I suppose because it was cold anyway.
Complained all I got was an email saying were sorry please give us another chance. Not at £160 a night in total I won't. Did not add the evening meal.
10.0 / 10.0
Fabulous location, parking adjacent to the hotel and access to reception at level 2. Hotel staff were exceptional, couldn't have been more helpful or accommodating. Breakfast and evening meals were perfectly cooked with good choice and excellent quality. We'll definitely visit again 😀
Nothing.
10.0 / 10.0
Very clean, comfortable, good facilities
10.0 / 10.0
Great position for us and hotel was immaculately clean
Maybe a hand rail in the shower
5.0 / 10.0
Location very central
The room service was poor. It took several phone calls and around an hour to organise a late night snack after attending a concert.
In the room the bed side lights weren't working. Also had to go looking for a second towel despite our booking being for 2.
I have been lucky enough to stay at a lot of hotels all over the world in 2025, so I do believe I am being fair in saying that this stay was not good value for money at all. For £200 a night I would have expected far better and indeed have at other locations.
10.0 / 10.0
Great location. Great rooms and service.
Someone left hand written messages in notebook - “Enjoy your stay. Darina”
That is so different from other hotels.
They offered early checking and 10 min after we get to the room they called to make sure all is ok.
I’m staying in many different hotels but this one is great because of people who work there.
I left a gift on reception for Darina.
Hope she will get it fine.
8.0 / 10.0
Good breakfat choice.
Cooked breakfast v good.
8.0 / 10.0
Room. Quiet and comfortable. Breakfast lovely
Check in staff weren’t the most cheerful!
9.0 / 10.0
Convenient to centre with parking, balcony with room, good breakfast except sausages gristly, fried egg yolk hard. Bath plug wouldn’t seal properly for bath, so kept topping up water constantly.
See above
10.0 / 10.0
The location and the room was lovely.
The journey from the lift to my room
8.0 / 10.0
Very nice large room and very comfortable bed and pillows
9.0 / 10.0
Very polite and welcoming Manager on check in, our room was ready early so we could check in straight away. We had a problem with the shower and the Manager moved us to another room straight away.
The cleanliness was not the best, dirty bath, dusty mirrors and glass shelves, one of which fell out.
10.0 / 10.0
Great location
Breakfast expensive
8.0 / 10.0
Nice breakfast. Clean rooms. Comfortable bed. Good TV. Decent gym. Fridge in the room.
Guest - staff interaction.
The area.
9.0 / 10.0
Location was excellent for what I needed. Breakfast was good.
Staffing levels were poor. Waiting to be seated at the restaurant and for drinks at the bar is not really acceptable in this kind of hotel.
Price became an issue when checked before arriving. If I'd bought a room on the day it would have cost half of what I paid. I'll be checking cancellation options next time and saving money!
9.0 / 10.0
Excellent hotel in a very good location in central Bristol, in walking distance to all the main central destinations and bus stations. The quality is what we're used to from Holday Inn nowadays, spacious and well-equipped rooms with plenty of power outlets and connectivity, comfortable beds, very clean etc. Friendly and competent staff made me feel very welcome. Gym is also good and clean. I'll gladly return.
Solid breakfast generally but I couldn't help but notice that there were no fresh vegetables (tomatoes, lettuce etc.) available, only some pineapple and melon.
7.0 / 10.0
Location and breakfast was lovely. Good choice and food was hot
Rooms a bit dated. Didn’t feel it was cleaned every day towels were replaced but carpets not swept or beds made properly
Bathrooms smelt a bit as if drains were not clearing
7.0 / 10.0
The location kept me within 5 minutes walking distance to my reason of visiting.
TV didn’t have apps available e.g YouTube or Netflix etc or even the ability to screen share to make up for lack of apps
10.0 / 10.0
So easy to get to, easy signage about the car park, really friendly staff. The manager on duty upgraded my stay and she truly could not have been more helpful and pleasant. The room was perfect, quiet and very clean. I had everything I could need and more.
Nothing.
8.0 / 10.0
Great location in the city centre.
Clean & very comfortable rooms.
Great breakfast.
Buffet breakfast was missing a lot of the choices, seemed to take a,long time to be replenished.
9.0 / 10.0
Clean and friendly staff
Nothing
10.0 / 10.0
The welcoming was out of this world. I felt at home and very valued. The lady manager was on duty on my arrival. A very professional lady. All the staff is polite.
-The pillows are too soft. I think that's more me than the hotel to be honest.
- l wish there was more variety food wise.
10.0 / 10.0
clean,quiet comfortable room in an excellent location
nothing to dislike
8.0 / 10.0
Excellent city centre location.
Friendly staff
Comfortable beds
Can be a bit noisy with traffic through the night due to its location
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Holiday Inn Bristol City Centre by IHG. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Holiday Inn Bristol City Centre by IHG pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn Bristol City Centre by IHG?
We found 26 amenities for this rental. This includes business facilities, concierge services, free wifi/internet, free parking, and air conditioning.
