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About this hotel
Featuring a rooftop pool, Oaks Ibn Battuta Gate Dubai offers modern rooms. It features 4 restaurants and bars reflecting the journey of the great Arab explorer with tastes from around the world.
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Featuring a rooftop pool, Oaks Ibn Battuta Gate Dubai offers modern rooms. It features 4 restaurants and bars reflecting the journey of the great Arab explorer with tastes from around the world.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Family friendly
Free parking
Things to know
Additional fees to expect
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Service feeThis helps Booking.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
Customer support is handled by our partner Booking.com
Ratings and reviews
8.8 / 10.0
Excellent(2,855 Ratings)
100% verified reviews
7.0 / 10.0
A nice hotel but too much nrenovation work going on.
We like the location in terms of access to public transport. The suite was comfortable and clean. Pool area was very pleasant. The staff were very friendly and helpful. Breakfast was good though of limited choice. Pool restaurant and cafe were pleasant areas and had a decent choice of food and drink.
We had stayed at the hotel twice before and consequently had high expectations before we arrived. A lot of renovation work means the front of the hotel and the foyer resembled a building site and at times there was significant noise from that work going on. Management of my expectations before we arrived at the hotel was disappointingly poor. The first room we were given was of a poor standard though this was resolved on the first day. Based on the amount of work going on and restrictions on accessing the hotel I felt that it was heavily overpriced.
7.0 / 10.0
Very comfortable with great and helpful staff. Only a shame about the delayed renovations.
The Staff were very friendly and helpful. In particular Abdulla who secured me an early check in and who was very helpful throughout my stay.
Unfortunately, the renovations to the lobby area were not completed despite previous indications on the hotel website the work would be completed by 15 November prior to my arrival.
9.0 / 10.0
Nice place to stay
Breakfast was amazing and the staff were really helpful. Christian was really helpful and always available to assist. The location is not bad either
N/A
7.0 / 10.0
Great but could do better!
Considering the Price, Size of the room, Location with respect to our business schedule, and breakfast I'd say this Hotel did a very good job of meeting my expectations.
- Hotel Upkeep
- (Main Front Entrance not accessible due to construction/maintenance, basement had to be used - understandable, however not pleasant and quite tedious when booking taxis etc.)
- Some reception staff not pleasant (ever heard "Service with a smile?")
- VERY Basic gym - can be improved.
- Very dim lighting in Bfast Area. No natural light at all times.
- WiFi not secure
2.0 / 10.0
I never consider this hotel to stay if I travel Dubai again.
Located beside Ibn Battuta shopping mall.
Under heavy construction and lots of noise and dust in the lobby and floors. Some staff were behaving unprofessional and rude. Receptionist Sue and manager in duty Foad were very impolite and aggressive and were fabricating stories for tension with customers. There is no respect to customer at all.
In total no value for money whilst there are many other options!
1.0 / 10.0
Worst stay of Dubai Yet!
Nothing, it was hard to like something.
Everything, the staff was not welcoming, construction work has heavy sounds and drilling all day, the room was very pathetic, foul smell, not enough toiletries, no view, commode was leaking water, breakfast was not good, not enough variety and quality in food was bad aswell, it would seem like i am saying everything was bad.. it really was..
5.0 / 10.0
Great location and nothing beyond
Location
Very messy, ongoing construction, untrained staff
10.0 / 10.0
Outstanding 😁
Everything 😁
Nothing 😊
1.0 / 10.0
Rubbish
Construction taking place over the hotel, dust everywhere , noise and bad
Close the hotel until construction work done
3.0 / 10.0
Horrible stay in dust filled hotel, good team members though
Location and staff
Ongoing renovation and left uncleaned, construction debris and dust all over we all got allergies due to dust
9.0 / 10.0
Great location and staff
The location was great, and the staff were helpful and provided great services. The receptionist was supportive and helpful by allowing us to have late check-out.
Unavailability of steam and sona area.
The water is folded on the floor when taken shower. There's no floor drain.
1.0 / 10.0
Miss- selling
Location
They did not advertise the fact that construction work was going on. I only found out after payment was taken.
8.0 / 10.0
Fine
Good
Nothing
8.0 / 10.0
I’ve always wanted to Stay @Oaks Ibn Batuta but maybe I went at the Wrong Time.
Our advance requests were met. The Rooms and Breakfast area boasts of Ibn Batuta’s culture and Arabic vibes. The staff at Breakfast is very attentive and helpful.
I understand the current Hotel renovations but that shouldn’t have affected the Guest Relations and Service specifically for Arriving guests. When I reached the Hotel, there were some staff at the door but no one offered a hand to help me with my bags / luggages (twice). At the Concierge upon checking in, staff were just looking but no one approached me nor greeted me up until I paced multiple times due to my exhaustion after travelling.
8.0 / 10.0
A trip to remember.
Place was clean and staff were helpful
The construction created a bit of hassle.
8.0 / 10.0
Friendly staff, good food
Location
Ongoing renovation
10.0 / 10.0
Nice Hotel, friendly staff, good facilities.
Lovely hotel with great friendly staff, good location for business.
9.0 / 10.0
wonderful
location is very good and the room is big
nothing
3.0 / 10.0
Disappointing Experience – Definitely Not a 5-Star Hotel
have travelled to many countries and stayed in countless hotels, but this has, by far, been my worst hotel experience. The Oaks Ibn Battuta Gate Hotel Dubai is simply not a five-star property.
Pros:
Spacious room and bathroom
Conveniently close to the mall, metro station, and bus station (though far from the city)
Early and late check-in allowed
From the outset, it was clear there are serious inconsistencies in service across all staff members. This appears to be an issue of poor leadership and unclear expectations rather than the fault of individual employees. I stayed here for 7 nights, and when I raised concerns in my initial review, I was approached by Mr Ahmed, the Manager for Kitchen and Dining Services. He was extremely kind and receptive to my feedback, and I did notice improvements in the dining service while he was present. Sadly, this was short-lived – as soon as management were off the floor, standards slipped straight back.
One day staff would pull out chairs for guests and escort them to tables, the next day they could barely acknowledge you. I was offered a complimentary lunch as a goodwill gesture, which I appreciated, but overall the attitude from many staff suggested they simply didn’t want to be there.
Additional issues included:
Ongoing construction work during my stay, with drilling sounds throughout the day (though not audible in the room)
Gym closed
Pool constantly occupied by children and certain families all day, making it feel unwelcoming for other guests
Water pooling in corridors near the lifts
Dirty carpets and fingerprints on doors – poor attention to detail
Apart from Su at reception, the front desk staff were cold and unwelcoming; one particular short woman during checkout was especially unfriendly
Dark, dingy lobby with little seating and no inviting atmosphere
Tasteless food with little menu variety; nut-containing foods were poorly labelled (dangerous for those with allergies – a banana cake was once labelled as chocolate cake)
Stingy with water and soft drinks during lunch and dinner
10.0 / 10.0
Staff
It's a nice trip
Israe, the duty manager upon checking in, more amazing and Mr. AHMED THE RESTAURANT MANAGER was very professional and kind
8.0 / 10.0
Back in time feeling
Love the place. It's beautiful decorated and there is huge space for all. The corridors are ample with beautiful carpets. They are doing renovation at the moment so some noise It's expected. Chef Murad was very accommodating of my needs. Thank you.
NA
8.0 / 10.0
I want to say thanks to all the cleaners mainly
Very clean / big sized room / not far from central / opposite hotel there’s malls which is foods courts and lots of restaurants to chose
Very clean / staff are amazing/ nice swim pool / gym / prayers room
/ good big sizes
2.0 / 10.0
Management need to listen to guests and organise bookings
Location to ibn Battuta mall
Work going on a lot of very loud drilling and building work noise and couldn’t sleep early morning or afternoon nap or have a quiet morning or afternoon. Booked 3 rooms for family and they gave two rooms together and the other room was very far apart, very very long walk to one room from the other two rooms , very very inconvenient for family with children. Told reception many times and they took 1-2 days to reply and didn’t take any action after promising to give room closer, I raised this concern several times during the 12 days stayed but action happened. I was ignored with promises so many times. Breakfast was not like the general 5 star hotels in Dubai and dinner, items were very limited poor quality for a 5 star hotel . Overall stay regarding customer care, listen and action was poor.
7.0 / 10.0
Was good
Near the mall, Pool, good food, nice staff
AC is not too cold, lights didnt turned on in the morning for quiet some time. There’s an old smell. No too much facilities or activities
9.0 / 10.0
It’s okay
Hotel was in a good location, it has it’s own parking, close to shops within walking distance.
Swimming pool is nice and quite big, lots of sunbeds.
Rooms are outdated, needs refurbishment.
Also, room key cards.. Usually stops working after a day, so it’s a bit annoying that you have to go to reception and keep replacing them everyday.
10.0 / 10.0
Amazing
Alles war super!! Israa, Aditya, Chef Arshad were really Kind and super helpfull!!!
10.0 / 10.0
Excellent Hotel
Excellent ubication the hotel staff attention is great all the time they Care about you , the food is excellent , In front of the hotel you can find the Battuta Mall carrefour. The swimming pool is nice, I recommend this hotel.
Everything was good.
10.0 / 10.0
Wonderful stay!
Incredibly accommodating- super sweet - the facilities were clean- the ambiance. Israa’ made the stay even more wonderful with how sweet she was. If I’m coming it’s definitely thanks to her
6.0 / 10.0
a little disappoining.
Location is fine.
Wifi was unconnectable.. TV channels.. very few English.
rooms are very drab and outdated.
10.0 / 10.0
Met our expectations and will return
Perfect break for us as my stepson lives 3 minutes away. Hotel was very well equipped and clean, staff all friendly and attentive. Special shout out to the cleaners and restaurant staff. Am made for a lovely stay and we will return
Sea view but with industrial site in between
9.0 / 10.0
Very good price.
I like the location and the kindness of staff.
9.0 / 10.0
Great place to stay for a stop over.
Longest breakfast buffet I have experienced. Great quality.
There was no information booklet in the room for hotel facilities and local attractions.
10.0 / 10.0
Wonderful stay
The pool is big and open till 11 pm which is awesome in hot weather
Everything was more than perfect
9.0 / 10.0
Very good hotel with excellent price/performance ratio
We were very satisfied with our stay at the Oaks Ibn Battuta. The value for money is excellent, and the location is extremely convenient for getting around. It was a great place to stay with a child, and we felt very comfortable throughout. The hotel staff were exceptionally friendly – especially Manu-Harsh, who took care of our room. She was outstanding, and we really appreciated her work. We highly recommend the hotel and will definitely return!
Only downside was that due to the full booking of the hotel my GHA Platinum Status did not help me in getting a room upgrade.
10.0 / 10.0
Excellent Service from Khalifa at Oaks Ibn Battuta
I recently had the pleasure of staying at Oaks Ibn Battuta and wanted to highlight the exceptional service provided by Khalifa. From the moment I arrived, Khalifa went above and beyond to ensure a smooth and welcoming experience. He was professional, courteous, and always willing to assist with a warm smile.
Whether it was helping with check-in, offering local tips, or promptly attending to any requests, Khalifa made my stay truly enjoyable. It's clear that he genuinely cares about guest satisfaction and takes pride in his work.
Thanks to his outstanding hospitality, I felt valued and well taken care of throughout my visit. Employees like Khalifa make a big difference, and I would definitely return to Oaks Ibn Battuta in the future because of his great service.
Highly recommended!
10.0 / 10.0
Awesome and enjoyable.
The property is clean and tidy. There are a lot of good views.
Islam and Hasun are very nice and friendly. They both assist us to extend till 3:00 PM
Thanks for the stay.
Nothing
8.0 / 10.0
Very good hotel
High quality, great food. Staff service was excellent, roof top pool lovely. Good location
Nothing
10.0 / 10.0
If you're looking for a place to relax this is where you should stay!
The hotel had everything we needed for our stay! We got an upgraded room, the staff (from the receptionists to the housekeeping and servers) were more than kind, professional and we will definitely stay there again!
There was nothing NOT to like! The hotel is magnificent!
FAQs
Is parking included with this hotel?
Yes, parking is listed as an amenity at Oaks Ibn Battuta Gate Dubai. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Oaks Ibn Battuta Gate Dubai. Enjoy the water!
Is Oaks Ibn Battuta Gate Dubai pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Oaks Ibn Battuta Gate Dubai?
We found 15 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.
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