Hotel Mondial





7.9Good
(1,411 Ratings)
"Outstanding unique hotel with secure underground parking."
Verified guestDon't miss out! Price and availability may change
High-end valueWell priced for this area
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Includes essentialsFree WiFi/internet, Air conditioning and more
Hotel Mondial is centrally located on Place de la Resistance in Tours. Free Wi-Fi is available throughout the hotel.
Concierge services
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
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Customer support is handled by our partner Booking.com
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7.9Good
(1,411 Ratings)
"Outstanding unique hotel with secure underground parking."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
3.0 / 10.0
We had no communication with the hotel staff as everything was automated.
Very impersonal. We booked this hotel because we were traveling with our van and it had private parking, however we arrived a few minutes after 9pm and everything was closed and no access to the parking was available. Also, nobody answered our phone calls or messages. We had to drive around the city trying to find a safe location to leave our van with all our belongings.
1.0 / 10.0
LOCATION: I booked this hotel as it indicated that it had parking, but once you booked you get an email saying, the hotel is located in the old centre and there are only few parking places near the hotel, then they list a number of places where you can park, such as public parking alongside the river, or any public parking space outside of the old center.
As I was moving with a van I wouldn't use those possibilities out of lack of security and I decided to look for a hotel elsewhere.
I think it is scandalous to try to lure clients by saying that you have parking space, but in fact you haven't. I cannot imagine that booking.com allows these kind of practices.
8.0 / 10.0
Central location and great breakfast
No elevator
10.0 / 10.0
Outstanding unique hotel with secure underground parking.
10.0 / 10.0
The room was small but perfect. I large desk, 1 large cupboard, 1 large bed king 2 bedside tables. Coffee and tea tray. Three lamps in the right places, Tiny balcony. with table and two chairs overlooking the square. Small bathroom with big shower = perfect. Breakfast not fancy but everything we needed.
Restaurants of every kind within seconds and many many more overflowing in the streets,, terraces packed with people. I loooooved Tours and our hotel Mondial.
no lift
9.0 / 10.0
Very friendly service
Parking space could have cost a little bit less
1.0 / 10.0
Dear Fellow Travelers!
I've travelled for over 50 years and for the first time ever a hotel refused to refund me when they could not provide the room I had ordered.
THIS IS ABSOLUTELY OUTRAGEOUS AND EVERYONE SHOULD BE VERY CAREFUL TO ENGAGE WITH HOTEL MONDIAL AND THEIR DISGRACEFUL MANAGEMENT!
Arriving at the room it took just a couple of minutes to understand that the toilet was not working. We then politely asked for another room with balcony, which the hotel could not offer. They then offered a (1) free breakfast to take another room (without balcony) for our 2 day stay which we kindly rejected since we did not order breakfast and were not interested in breakfast since we like to eat out on the town we visit, nor were we interested in a room without balcony since we always only want with balcony on multiday visits and WE HAD PAID for the room with a balcony. The manager who had already refused to talk to us directly and only allowed the guy in the reception to talk to him, then just hung up. We forced the poor guy in the reception to call him again, but once more he just refused to talk to us and neither did he offer any more reasonable compensation, and hung up again.
After this we have tried for months to get our money back or, again, have a more reasonable compensation than a breakfast we did not want or a room we did not want, but nothing. Just keeping the full 240EUR we had pre-paid in good faith despite not having provided any service (needless to say we did not want to stay a single minute more than necessary after such disgraceful behaviour from the hotel's manager).
I have requested Booking to blacklist this hotel and will now take legal actions since this is the only option left to us.
8.0 / 10.0
Private parking
Friendly service
We were warned of stairs but to the top floor , where we were (room no. 30) it was a climb of more than 70 stairs !!! Very noisy throughout the night out in the town, I think due to students first weekend back to college. Thanks for the earplugs !!!
To boil the kettle- plug inaccessible unless you put the whole kettle unit on the floor not very health and safety !
10.0 / 10.0
Beautiful little hotel in a great location
8.0 / 10.0
Staff were exceptional. Comfortable beds for overnight stay in Tours
A loud noise coming from the air conditioning unit every 15 minutes
4.0 / 10.0
Breakfast was very good as was the location.
The noise at night was intorable. The hotel needs triple glazed windows.
2.0 / 10.0
We were there on a sunday, our room was above a nightclub.
The nightclub closed at 6 am and till that time a lot of people standing out side of the nightclub talking loud, smoking and laughing.
We didn’t sleep all night.
There are earplugs in the room and you going to need them.
7.0 / 10.0
The location was very central, parking was easy, the staff we very nice, and the room had everything we needed.
The bathroom wasn't as clean as it could have been, although, I genuinely believe this was an oversight and not a lack of interest in cleaning properly. Just would have been good to take a last look before deeming the room clean.
Also, the hotel is quite noisy when others are moving around, but that's to be expected in an older building.
9.0 / 10.0
Great location, friendly staff
No lift
8.0 / 10.0
Great room. A little noisy given it’s location but the hotel provided earplugs!
Bit noisy
8.0 / 10.0
nice
nice
8.0 / 10.0
The young lady at the reception (the only member of the staff we met) was always exceptionally friendly, helpful and made everyone feel welcome with here positive attitude.
With a bit of luck, you have free parking every night just in front of the hotel.
The location is good. Everything is just a short walk away.
Even though the windows close well and the street has no traffic, you hear quite a lot of people testing the motors of their cars or just spend time shouting at each other until late at night.
10.0 / 10.0
The location was fantastic
8.0 / 10.0
Hotel was nice and central,walking distance to all the local attractions.Breakfast was very good and reasonably priced.
Rooms were small and a bit dated but served its purpose and more than made up on its central location.
3.0 / 10.0
parking convenient, central location, friendly staff
Excessive noise levels all night into the early hours due to the popularity of the place de resistance as a location for socialising and the hotel is next door to a nightclub.
Also disappointing to have a reception area on the second floor for arrivals.
6.0 / 10.0
A wonderful central location. Staff very friendly and helpful, but overworked. Good breakfast!
The quality of the towels and some poor maintenance - our toiletries slipped off the glass shelf in the bathroom, because it was loose, and we had great difficulty getting the shower to work.
7.0 / 10.0
Central location and ideal for a one night stopover.
could do with a bit of updating but didn’t distract from the stay.
7.0 / 10.0
staff was welcoming and helpful.
Charged 10€ more than the price initially advertised and booked on Booking.com for 1 bedroom for 4 persons.
TV was not working.
7.0 / 10.0
Lovely room in the center of town. Good parking just outside. It was clean and confortable. The staff were very welcoming and helpful. We didnt have breakfast but the dining room looked lovely. We were given complimentary coffee before we left which was very nice and friendly.
Our room felt quite chilly, the corridors and communal areas were warm. Could not turn radiator on. Alot of noise from the club beneath.
7.0 / 10.0
Great location. Lovely receptionist that was very helpful. Nice room with a really comfortable bed. Very central. Close to everything.
I booked the hotel because it stated it had onside parking however when I arrived it turned out their parking was full and I needed to book! Had to drive to an underground carpark 15 minutes walk away.
7.0 / 10.0
Very central, lovely welcome. Comfy bed and tea/coffee making facilities in the room.
Hot water wasn't great. If I had mobility problems having no lift wouldn't work.
7.0 / 10.0
Great location, helpful staff, and a good breakfast.
Family room not really big enough for 4 beds.
1.0 / 10.0
nothing
1. loud at night. 2. room is way too small than showing on the picture. 3. too cold at night. room temperature was set to 19C ONLY! we can’t adjust it at all! 4. light through the attic window and kept me up all night!
9.0 / 10.0
very sweet staff. the room is cosy
was too cold. heating set at 19 degrees, was not enough
8.0 / 10.0
nice compact room with a/c, located in a very nice area. we had a view overlooking a little square with a christmasmarket.
the lack of hot water in bathroom was a bit of an issue.
8.0 / 10.0
Location. Only a few minutes walk from the old town, and a tram stop.
Reception only open 16:00 to 21:00. If you arrive before 16:00 there is nowhere to drop-off your bag and come back later
8.0 / 10.0
Good location, friendly and helpful receptionist.
A lift would have been welcome for our baggage.
9.0 / 10.0
Excellent location for old town and river. Many restaurants and bars very close. Friendly staff. Clean and fresh room.
We knew it was a small attic room but one side of bed was right under the eaves so had to bend to get by. Only issue was the chords from the velux blinds were hanging down and could have been dangerous when getting out of the bed and crossing the room.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel Mondial. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel Mondial pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Mondial?
We found 1 amenities for this rental. This includes , and concierge services.
