Mercure Chartres Centre Cathedrale
Top rated by guests





8.6Excellent
(687 Ratings)
"Everything was great, including the breakfast which was early enough for us to catch our train, even on a Sunday."
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
Hotel Mercure Chartres Centre Cathedrale is located at the heart of Chartres, overlooking the cathedral and market. It has air-conditioned rooms with satellite TV and free WiFi access.
Business facilities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Shared living spaces
Accessible Parking
Family friendly
Smoking allowed
Safe
Toilet with grab rails
Accessible by lift
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.6Excellent
(687 Ratings)
"Everything was great, including the breakfast which was early enough for us to catch our train, even on a Sunday."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
9.0 / 10.0
Well organized, friendly staff, big, clean and comfortable room
Can’t think of anything
5.0 / 10.0
Excellent location in the centre of Chartres . The young man in reception who added heating and a blanket to our cold room was very helpful
Our room was cold, really cold. The staff added a heater and blanket but not what I except from a Mercure.
I paid to have a room with a view of the cathedral: it had not that view!
The breakfast was ok but again not up to standard.
As I put the card in the checkout box the woman at the desk didn’t acknowledge me at all which was shocking! I repeat this is not what I expect from my favourite hotel chain. Used a great deal each year!
1.0 / 10.0
Didn't stay in the hotel
We booked this hotel around an hour before arrival as the hotel details stated that it has parking facilities but after booking the hotel we received an e-mail stating that it actually does not have its own parking facilities but need to use public parking nearby. We did try and check out the public car park but as it was very busy we had to drive a long way to find a space, by which time it was too far for my husband to walk back to the hotel with luggage. Also there is not a proper bar in the hotel which is also misleading. Booking.com tried to get a refund but the hotel refused.
10.0 / 10.0
Everything was great, including the breakfast which was early enough for us to catch our train, even on a Sunday.
10.0 / 10.0
Breakfast was excellent. Couldn’t fault a thing about the hotel!
I couldn’t work out how to fill the bath!
8.0 / 10.0
The room was spacious, bed comfy and quiet, great shower and shower gel
The basin was quite discoloured and the shower got quite slippery
8.0 / 10.0
Very central location, comfortable bed, courteous and helpful staff, excellent breakfast
Shower not draining and bathroom a little dated
10.0 / 10.0
Location, breakfast.
Loved the boiled egg boiler.
All staff very helpful.
7.0 / 10.0
Lovely comfortable room, great location. All very functional.
Gym was probably the saddest I’ve seen in a while.
Also I left an AirPod on the pillow, wrote to the hotel, but no real care or effort in finding it.
8.0 / 10.0
Central location
Shower wasn’t great
10.0 / 10.0
Great location and Qparks underground car park straight opposite was first class.
N/A
9.0 / 10.0
Comfortable
Parking is in a municipal underground car park which whilst adjacent is not what we were led to believe.
8.0 / 10.0
Good location, decent hotel but four stars are unjustified.
Very narrow beds, uncomfortable for sleeping.
7.0 / 10.0
Plenty of storage, reasonable size for one night stay for family of 4 with kids under 10 but would have struggled if we were there for longer/with older kids. Main bed was comfortable, sofa bed less so. Good shower but bathroom floor tiles dangerously slippery when wet - bigger mat needed.. Good location, easy walking distance to everything we needed. Didn't have breakfast there but it looked good, found a boulangerie nearby instead (Feuillette) with better coffee than many.
5.0 / 10.0
room was lovely
Fire alarm went off not once but twice during the night. False alarms happily, but we did not know that at 4, and then 5 in the morning. We had to ask for compensation, and the cost of breakfast was removed from the ill. The management could have done better we thought.
9.0 / 10.0
Our third stay at this particular Mercure in Chartres. We love the location and the fact that in a busy city it is so quiet. Reception staff are always so helpful.
Nothing not to like.
6.0 / 10.0
Good location, but very basic room for the cost. Good breakfast and friendly staff but very much felt like a motel than a hotel.
Basic room, very worn and clinical. Have paid the same to stay in far superior hotels in the area.
10.0 / 10.0
In the middle of town. Staff are amazing, great breakfast
Nothing
9.0 / 10.0
You can see the cathedral’s spires when standing just outside the Hotel’s lobby, if you frown and believe in it hard enough. As we were about to walk into Chartre’s drizzle to be blown away by imaginative projection of lights on Chartres’ cathedral, the receptionist handed us two umbrellas. We had already noticed her warmth and became grateful for her attention to details. For food, Novotel does Novotel and that’s fine. But, step out, turn left and you’ll find a gem of a Japanese restaurant. For Breakfast, we sat in a boulangerie 15 min walk away, it had a world record Madeleine on display (size of a small pet).
Nothing. i was prepared to dislike the underground car park nearby but it was the cleanest I had ever seen.
7.0 / 10.0
Great location, comfortable room.
Shower was broken - kept falling off the attachment. Wine from the bar was off. However staff were responsive when informed of these issues, and took more details about shower and refunded the wine.
7.0 / 10.0
Excellent location with car park nearby. Great breakfast.
Separate toilet and shower is nor hygienic. No ventilation in toilet.
8.0 / 10.0
Everything was tidy and clean and the staff were very accommodating
No private parking
10.0 / 10.0
Good location. Ten minute walk to cathedral. Near restaurants. Easy check-in and check-out. Good breakfast. Can park in front to load and unload baggage. Comfortable beds.
Shower is open to room. Room becomes hot and steamy during showers.
4.0 / 10.0
Breakfast good apart from coffee
Decor, view of cathedral blocked, tv could not get internet, wifi iffy, coffee machine not working, handle of toilet on inside fell off so could not get out. Shower tepid. Parking very expensive.
10.0 / 10.0
Rooms were fine, large enough, comfortable. The location is great, an easy walk to the cathedral and old town. Value is spot on. If you drive, there is a convenient space in front of the hotel where you can unload your vehicle and check in. After you check in, best to park in the Coeur de Ville parking lot nearest the hotel, better still to reserve your spot online.
Not much. Everything was pretty great, except things the hotel can't control, like traffic and narrow streets, that's the nature of the place.
9.0 / 10.0
The Mercure is extremely well sited in Chartres, within walking distance of all the main tourist attractions, which are many. Breakfast is excellent, and staff always friendly and helpful. There is a pleasant outside table by the bar and the hotel offers free snacks such as fruit.
We have stayed at this hotel before, and this time our room, for which we paid the same price, was smaller and not so well sited to connect with our disabled daughter's room. There was a heatwave while we were there, and our bedroom window could not be opened, though the air conditioning was working, thank goodness.
10.0 / 10.0
Great location, near the heart of Chartres. Three minutes walk from the Cathedral.
Check in staff were amazing - all very helpful!
The room is very clean, functional and a reasonable size.
Breakfast was standard hotel fare - all fresh, plentiful (and great coffee!)
Hotel offers discount parking at nearby carpark (even though it's a little complicated to sort out the pre-booking process and carpark ticketing system (the carpark attendants were very helpful!) Parking out the front of the hotel to drop off/collect bags is an added bonus!
Nothing - all good
10.0 / 10.0
when I wake up in the morning, I can see the beautiful cathedral from my bed!
It was one of the best mornings of my life!!!
(You should request a room with a view of the cathedral whenever possible)
I had an issue with our room on arrival but the staff quickly and enthusiastically resolved the issue.
especially the reception staff are always friendly, helpful and wonderful.
the room facilities are perfect.
I wanna live here XD
10.0 / 10.0
very comfortable room and good location
10.0 / 10.0
location and the breakfast was absolutely fabulous
nothing all good
8.0 / 10.0
Quiet Night, Easy drop off, closeness to the Cathedral easy parking very close to the hotel. The family room was good and very clean.
The prepay parking online site was complicated, I appear to have paid online and paid again when I left the car park.
8.0 / 10.0
very courteous and friendly staff, big bed, clean and quiet room
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Mercure Chartres Centre Cathedrale. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Mercure Chartres Centre Cathedrale pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Mercure Chartres Centre Cathedrale?
We found 24 amenities for this rental. This includes business facilities, free wifi/internet, free parking, air conditioning, and non-smoking.
