Resort in Playa del Carmen
4-Star Resort
Reasons to book
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this resort
This beachfront resort in Playa del Carmen offers stunning views of the Playa del Carmen Reef and is just a short 5-minute walk from the vibrant 5th Avenue entertainment area.
Amenities at The Reef Coco Beach Resort & Spa- Optional All Inclusive
Business facilities
Airport transportation available
Golf course (within 2 mi)
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Beach access
Garden
Laundry services
Sauna
Accessible Parking
Beach front
Family friendly
Smoking allowed
Safe
Childcare services
Accessible by lift
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Tennis court
Cleaning products
Map of Playa del Carmen
Nearby attractions
Available Rooms
Ratings and reviews
100% verified reviews8 / 10Excellent·Apr 2026
The location is great! This part of the beach is very nice, there are grocery stores nearby and the Main Street is 5’ by foot. The hotel is very nice overall, although it could be a bit more modern. Our room was spacious, clean and with a nice view of the pool area. We also had a massage at the hotel spa, which was really nice. The staff by the pool, the breakfast buffet and reception is super friendly. I would visit again
For vegans the options at breakfast are limited in comparison to the size of the whole buffet. That was a bit disappointing considering that Playa del Carmen is a paradise for vegans. Another negative experience were the sales people at the hotel. I understand that they want to sell vacation packages and that is ok, but they were too aggressive and confusing in my opinion.
8 / 10Excellent·Apr 2026
Clean, it has really good architecture, it is clean, it’s organized
The staff members werent always nice, some of them were really rude, we had to ask a lot for many things and took a quite of time to deliver the request, they need to improve the way they do restaurant reservations, also if its all inclusive and there are some exceptions they should informe before arrival or at the moment the customer is doing the reservation, when you pay an all inclusive you have in mind that ITS ALL INCLUSIVE no exceptions.
7 / 10Good·Mar 2026
Nice hotel clean and friendly staff
Food was disappointing
5 / 10·Mar 2026
pool and inclusive
location of the resort, was not a inclusive resort that provided security and gated community. Bedding was horrible, mattress hard, pillows not comfortable. Food was ok not outstanding. Beach was not accessible due to seaweed and lack of space, sand as advertised. Seating at pool was limited. Location was not what it stated on the website. The travel staff was not helpful in planning day trips. The sales area for membership was forced on us.
$$$$
7.3Good
(929 Ratings)
"This was my wife and mine first stay at an all inclusive and we were impressed with the food and the location. We are excited to return. There were plenty of food choices and ample drink selections fo..."
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