Well priced for this locationPriced under area average
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Includes essentialsPets allowed, Air conditioner, Internet / Wifi and more
About this hotel
Only 328 feet away from the Technopark business center and a 10-minute drive from the main train station, this modern hotel is located in a trendy part of town close to the motorway.
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Only 328 feet away from the Technopark business center and a 10-minute drive from the main train station, this modern hotel is located in a trendy part of town close to the motorway.
Amenities
Air conditioner
Pets allowed
Internet / Wifi
Parking
Laundry
Balcony or Patio
TV
Wheelchair accessible
Garden
Family friendly
Things to know
Additional fees to expect
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Service feeThis helps Booking.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
Customer support is handled by our partner Booking.com
Ratings and reviews
7.8 / 10.0
Good(1,996 Ratings)
100% verified reviews
8.0 / 10.0
Confort and convenient
Recepcion
Nothing
9.0 / 10.0
Everything was very good and up to our expectations
Everything was great. The room nice, the breakfast good.
Only internet was off for one full day and it is a bit outside of Zurich.
10.0 / 10.0
EXCELLENT
Excellent location! Really close to a train station and great environment. Fast check in and check out. Really good place to stay
4.0 / 10.0
For tourists
Location
No drinking water available for customer, It’s not value of money . No any one available for help customer. It’s big problem, no dinking water available in big hotel . I asked reception, they told me drink water from tape water. After all I paid £263 pounds. Please look this
8.0 / 10.0
A great stay, ideal location and happy overall
The cleanliness was great and not o lot in public areas but every part of the room was clean. Location was perfect to train and trams.
6am every morning we were woken up by the chairs and beds scrapping on the floor above us. As the rooms don't have carpet if you have annoying people above you as we did you stand no chance of a sleep in.
The spoons are charged 1chf if you want to use one outside of breakfast which is a tad crazy. There are no facilities to grab a coffee u less you buy one from the bar after breakfast.... all very very expensive
2.0 / 10.0
i did not enjoy my stay at all and would not recommend
Not much
The location was awful, hotel was dirty disgusting scents everywhere, no amenities even though it was pricey. Felt like i couldnt breath in the room.
9.0 / 10.0
Comfortable stay, comfortable bed, great staff and good breakfast
Check-in and flexibility dealing with multiple bookings over adjacent nights. Bathroom quite neat and functional
Rooms quite compact
8.0 / 10.0
Perfect location and facilities for what I needed - proximity to Hardbruecke train station is key.
I was attending an event at Aubrey (a great bar) directly opposite, so the hotel was in the perfect location. But having been there now I would say it would also be a great location for exploring Zurich - everything is walking distance or trains are very frequent into the city centre and direct to the airport (11mins). I was checked in as soon as I arrived at 1pm and was able to get on with my work.
Only the price - a huge amount to pay for an Ibis - but I understand that it was Film Week in Zurich and all the hotels were busy.
7.0 / 10.0
Simple accomodation that suited a one night stay.
The staff were very friendly. The room was clean and the cot was provided as per our request. The black out blinds were great for our baby and our jet lag.
There were limited amenities in the bedroom such as no kettle. This would have come in handy not just for tea and coffee but to prepare for our young baby.
6.0 / 10.0
Pleasant
Good location if you are driving. The staff was kind. The room was clean, and the bed was comfortable. I did not have breakfast at the hotel.
The room was tiny. I was expecting a bigger room for the price paid. Uncomfortable for two people if you carry a few luggage.
9.0 / 10.0
Nice stay
The lady in the reception allowed me to do an early check-in if I subscribe to the Ibis loyalty program. That was amazing. Carlos was super attentive also.
The room has a bad smell, probably coming from the AC because the room was very, very clean. For the price, at least, should have the breakfast included.
4.0 / 10.0
Not the best place to stay.
Location is good - next to tram station
The air conditioning was not working both days even at 17 degrees. They gave a fan saying that they have bad ACs. The shower was broken and not replaced.
Breakfast didn’t have options.
9.0 / 10.0
Good hotel for family and easily accessible via Tram and Train
Easily accessible via Tram # 4.
Value for money.
Nothing
9.0 / 10.0
Good location
Good location, just few mins tram to old town or main train station. Grocery stores nearby, also some restaurants.
Could be cheaper…but so could all hotels in Zurich.
7.0 / 10.0
Nice hotel. Nice bar staff!
Nice staff and decent room
AC didn’t cook enough.
9.0 / 10.0
Excellent!
Good location, friendly staff, clean rooms.
I think rooms for 2 members should be larger, not enough free space was for 2 people in room.
1.0 / 10.0
Awful
We've recently had a booking in Ibis City west Zurich from Friday 23rd to Saturday 24th May, however and due to an issue in this latter hotel, we got sent to Ibis budget Zurich. We accepted though being downgraded from a 3 stars to a one star hotel and paying for a 3 stars wasn't the best experience for us. And indeed this hotel was roughly less than a one star. The room was so small we couldn't walk without risking to fall or to hit our luggages, way far from the spacious ibis city west rooms that are displayed in the photos. Plus, we didn't expect that the faucet and the shower were literally in the room by the beds which gave a big lack of intimacy to the point that we were compelled to get one of us out of the room to take a shower. As said we weren't expecting this as Ibis cityWest displayed an independent bathroom separated by a door from the room. In addition, and in a normal hotel room a nightstand is necessary by the beds along with a outlet of power to charge our phones (like in Ibis city west). In response to this displeasure, what kind of compensations do you propose ?
Sincerely,
Yousfi Aya
5.0 / 10.0
Serviceable but overpriced for what it is
The location
Very basic. There is an Ibis Budget just around the corner but this felt very “budget “ to me.
No wardrobe , just a very small hanging rail with just 4 of the smallest , worst quality hangers ever.
The curtains allow a great deal of light to come through meaning I woke very early each day.
7.0 / 10.0
Great experience
Good location
Lovely and professional staff
Maybe there should have been tea service included in the room
8.0 / 10.0
nice location, good facility, perfect choice
good breakfast
8.0 / 10.0
Fun
Super clean great atmosphere reception staff lovely
Dark room
3.0 / 10.0
This stay has lowered my impression of the Ibis brand and I will not choose it again.
Convenient location
The hotel facilities are relatively old, the bathroom is not clean, and the bed is uncomfortable. When I entered the room, I found that the window could not be closed. I contacted the front desk and came to check, but it still could not be closed. The front desk said that he would contact the maintenance staff to come, but the maintenance staff did not come until I checked out.
9.0 / 10.0
Nice stay
Good maintained property
All was good
8.0 / 10.0
God hotel in easy access location
Location, ease of access to trams etc, cleanliness of room.
Continued mentioning of sustainability on leaflets, cards...numerous signs. If you spent less money on the sustainability ethos , you might then be able to reduce the prices of the horrendously overpriced drinks and food. No tea and coffee making facilities.
7.0 / 10.0
Overall a very comfortable and pleasurable stay
The rooms are clean and comfortable. The location of the hotel is very central and close to a tram station, so very easy to commute. The staff at reception are very helpful.
However, the toiletries like dental kit, comb, room slippers stc. were missing. This could be included to make staying experience more pleasurable.
9.0 / 10.0
It’s ok for sort stay as family but not good for long stay
Location
It’s not a family rooms .the beds base on spring it’s looks like when you sleep you fill like you slept on air bed
8.0 / 10.0
what you'd expect from an Ibis hotel
Family room, 2 single beds & double bed. It was spacious, clean. Staff were friendly. Good breakfast. It was possible to use the swimming pool at the novotel next door. Great location.
Air conditioning wasn't great. It wasn't too hot but it barely kept the room cool. I wouldn't have liked to have been there if it was really hot.
9.0 / 10.0
It was 37 degrees heat outside and we were sweating in the room. The AC couldn’t make the room cooler so we were sweatin
Clean and staff friendly!
2.0 / 10.0
Small window, no balcony, wardrobe etc.
Facilities in room are not up to mark, it’s like hostal.
Rooms and facilities
9.0 / 10.0
Malaysian recommended to stay here
near mrt station , near grocery store
nothing
5.0 / 10.0
Good but the breakfast was not included and in the booking app it says included but no
Good place for the money, quite understandable and easy to access other places by train
The breakfast was very good for the variety but disappointing that in the booking app it says included but when you get there, you have to pay and they say that the booking app is wrong, I had to pay 19chf for person, that’s the worst part because I chose this hotel for the breakfast included, otherwise I’d have chosen other place
7.0 / 10.0
Good price and good location.
Good location near old town, clean, and affordable.
Really, really, small room. But for one night it was alright.
7.0 / 10.0
Reasonable value hotel with family room not far from city centre
Family room had space for 4 (2 adults, 2 children) and it was cosy but manageable.
We had medication which had to be stored in a fridge- hotel staff stored this centrally for us (no fridge in room)
Location was near tram stop and supermarkets nearby
We arrived early and the hotel was able to securely store our luggage
Hotels generally in Zurich are very expensive, not a specific criticism of this hotel
Repairs were ongoing with lifts, which made access to each floor slow due to longer waits for the lift.
6.0 / 10.0
Ok if you staying for one night
We were a family of four staying at this hotel. In our rooms we had foldaway beds for my son which was very uncomfortable. My son could feel the metal. As we had booked for four nights we asked the staff to move us to Novotel which was next door which they accommodate and assisted with the move.
Uncomfortable beds, very tiny bathrooms. no wardrobe space and no kettle of tea coffee facilities in the room.
FAQs
Is parking included with this hotel?
Yes, parking is listed as an amenity at ibis Zürich City West. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is ibis Zürich City West pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at ibis Zürich City West?
We found 10 amenities for this rental. This includes air conditioner, pets allowed, internet / wifi, parking, and laundry.
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