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ibis Zürich City West

Property building

Property building

Property building

Property building

Bedroom

7.8Good

(1,996 Ratings)

"Excellent location! Really close to a train station and great environment. Fast check in and check out. Really good place to stay"

Verified guest

Don't miss out! Price and availability may change

7.8 / 10.0

Good(1,996 Ratings)

Hotel in Zurich City

3-Star Hotel

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPets allowed, Air conditioner, Internet / Wifi and more

About this hotel

Ibis Zürich City West features a shared lounge, terrace, a restaurant and bar in Zurich. With a garden, the 3-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. Guests can have a drink at the snack bar.

Amenities at ibis Zürich City West

Air conditioner

Pets allowed

Internet / Wifi

Parking

Laundry

Balcony or Patio

TV

Wheelchair accessible

Garden

Family friendly

Map of Zurich City

city location on map

Nearby attractions

Swiss Museum of Transport

Nature and Animal Park Goldau

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

7.8Good

(1,996 Ratings)

"Excellent location! Really close to a train station and great environment. Fast check in and check out. Really good place to stay"

Verified guest

Don't miss out! Price and availability may change

$$$$

7.8 / 10.0

Good(1,996 Ratings)

Hotel in Zurich City

3-Star Hotel

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPets allowed, Air conditioner, Internet / Wifi and more

Map of Zurich City

city location on map

Nearby attractions

Swiss Museum of Transport

Nature and Animal Park Goldau

Available Rooms

About this hotel

Ibis Zürich City West features a shared lounge, terrace, a restaurant and bar in Zurich. With a garden, the 3-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. Guests can have a drink at the snack bar.

Amenities

Air conditioner

Pets allowed

Internet / Wifi

Parking

Laundry

Balcony or Patio

TV

Wheelchair accessible

Garden

Family friendly

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

7.8 / 10.0

Good(1,996 Ratings)

100% verified reviews

6.0 / 10.0

However, I chose to stay there knowing all of these things.

Although it might be normal and expensive by general standards, it was not sufficient for us Turks. The price–performance ratio was not satisfactory.

The room could have been bigger.

6.0 / 10.0

Good for a night

Location, very close to tram stations and only 5 min away from city center

Very small room, only 2 pillows

8.0 / 10.0

Confort and convenient

Recepcion

Nothing

9.0 / 10.0

Everything was very good and up to our expectations

Everything was great. The room nice, the breakfast good.

Only internet was off for one full day and it is a bit outside of Zurich.

10.0 / 10.0

EXCELLENT

Excellent location! Really close to a train station and great environment. Fast check in and check out. Really good place to stay

4.0 / 10.0

For tourists

Location

No drinking water available for customer, It’s not value of money . No any one available for help customer. It’s big problem, no dinking water available in big hotel . I asked reception, they told me drink water from tape water. After all I paid £263 pounds. Please look this

8.0 / 10.0

A great stay, ideal location and happy overall

The cleanliness was great and not o lot in public areas but every part of the room was clean. Location was perfect to train and trams.

6am every morning we were woken up by the chairs and beds scrapping on the floor above us. As the rooms don't have carpet if you have annoying people above you as we did you stand no chance of a sleep in. The spoons are charged 1chf if you want to use one outside of breakfast which is a tad crazy. There are no facilities to grab a coffee u less you buy one from the bar after breakfast.... all very very expensive

2.0 / 10.0

i did not enjoy my stay at all and would not recommend

Not much

The location was awful, hotel was dirty disgusting scents everywhere, no amenities even though it was pricey. Felt like i couldnt breath in the room.

9.0 / 10.0

Comfortable stay, comfortable bed, great staff and good breakfast

Check-in and flexibility dealing with multiple bookings over adjacent nights. Bathroom quite neat and functional

Rooms quite compact

8.0 / 10.0

Perfect location and facilities for what I needed - proximity to Hardbruecke train station is key.

I was attending an event at Aubrey (a great bar) directly opposite, so the hotel was in the perfect location. But having been there now I would say it would also be a great location for exploring Zurich - everything is walking distance or trains are very frequent into the city centre and direct to the airport (11mins). I was checked in as soon as I arrived at 1pm and was able to get on with my work.

Only the price - a huge amount to pay for an Ibis - but I understand that it was Film Week in Zurich and all the hotels were busy.

7.0 / 10.0

Simple accomodation that suited a one night stay.

The staff were very friendly. The room was clean and the cot was provided as per our request. The black out blinds were great for our baby and our jet lag.

There were limited amenities in the bedroom such as no kettle. This would have come in handy not just for tea and coffee but to prepare for our young baby.

6.0 / 10.0

Pleasant

Good location if you are driving. The staff was kind. The room was clean, and the bed was comfortable. I did not have breakfast at the hotel.

The room was tiny. I was expecting a bigger room for the price paid. Uncomfortable for two people if you carry a few luggage.

9.0 / 10.0

Nice stay

The lady in the reception allowed me to do an early check-in if I subscribe to the Ibis loyalty program. That was amazing. Carlos was super attentive also.

The room has a bad smell, probably coming from the AC because the room was very, very clean. For the price, at least, should have the breakfast included.

4.0 / 10.0

Not the best place to stay.

Location is good - next to tram station

The air conditioning was not working both days even at 17 degrees. They gave a fan saying that they have bad ACs. The shower was broken and not replaced. Breakfast didn’t have options.

9.0 / 10.0

Good hotel for family and easily accessible via Tram and Train

Easily accessible via Tram # 4. Value for money.

Nothing

9.0 / 10.0

Good location

Good location, just few mins tram to old town or main train station. Grocery stores nearby, also some restaurants.

Could be cheaper…but so could all hotels in Zurich.

7.0 / 10.0

Nice hotel. Nice bar staff!

Nice staff and decent room

AC didn’t cook enough.

9.0 / 10.0

Excellent!

Good location, friendly staff, clean rooms.

I think rooms for 2 members should be larger, not enough free space was for 2 people in room.

1.0 / 10.0

Awful

We've recently had a booking in Ibis City west Zurich from Friday 23rd to Saturday 24th May, however and due to an issue in this latter hotel, we got sent to Ibis budget Zurich. We accepted though being downgraded from a 3 stars to a one star hotel and paying for a 3 stars wasn't the best experience for us. And indeed this hotel was roughly less than a one star. The room was so small we couldn't walk without risking to fall or to hit our luggages, way far from the spacious ibis city west rooms that are displayed in the photos. Plus, we didn't expect that the faucet and the shower were literally in the room by the beds which gave a big lack of intimacy to the point that we were compelled to get one of us out of the room to take a shower. As said we weren't expecting this as Ibis cityWest displayed an independent bathroom separated by a door from the room. In addition, and in a normal hotel room a nightstand is necessary by the beds along with a outlet of power to charge our phones (like in Ibis city west). In response to this displeasure, what kind of compensations do you propose ? Sincerely, Yousfi Aya

5.0 / 10.0

Serviceable but overpriced for what it is

The location

Very basic. There is an Ibis Budget just around the corner but this felt very “budget “ to me. No wardrobe , just a very small hanging rail with just 4 of the smallest , worst quality hangers ever. The curtains allow a great deal of light to come through meaning I woke very early each day.

7.0 / 10.0

Great experience

Good location Lovely and professional staff

Maybe there should have been tea service included in the room

8.0 / 10.0

nice location, good facility, perfect choice

good breakfast

8.0 / 10.0

Fun

Super clean great atmosphere reception staff lovely

Dark room

3.0 / 10.0

This stay has lowered my impression of the Ibis brand and I will not choose it again.

Convenient location

The hotel facilities are relatively old, the bathroom is not clean, and the bed is uncomfortable. When I entered the room, I found that the window could not be closed. I contacted the front desk and came to check, but it still could not be closed. The front desk said that he would contact the maintenance staff to come, but the maintenance staff did not come until I checked out.

9.0 / 10.0

Nice stay

Good maintained property

All was good

8.0 / 10.0

God hotel in easy access location

Location, ease of access to trams etc, cleanliness of room.

Continued mentioning of sustainability on leaflets, cards...numerous signs. If you spent less money on the sustainability ethos , you might then be able to reduce the prices of the horrendously overpriced drinks and food. No tea and coffee making facilities.

7.0 / 10.0

Overall a very comfortable and pleasurable stay

The rooms are clean and comfortable. The location of the hotel is very central and close to a tram station, so very easy to commute. The staff at reception are very helpful.

However, the toiletries like dental kit, comb, room slippers stc. were missing. This could be included to make staying experience more pleasurable.

9.0 / 10.0

It’s ok for sort stay as family but not good for long stay

Location

It’s not a family rooms .the beds base on spring it’s looks like when you sleep you fill like you slept on air bed

8.0 / 10.0

what you'd expect from an Ibis hotel

Family room, 2 single beds & double bed. It was spacious, clean. Staff were friendly. Good breakfast. It was possible to use the swimming pool at the novotel next door. Great location.

Air conditioning wasn't great. It wasn't too hot but it barely kept the room cool. I wouldn't have liked to have been there if it was really hot.

9.0 / 10.0

It was 37 degrees heat outside and we were sweating in the room. The AC couldn’t make the room cooler so we were sweatin

Clean and staff friendly!

2.0 / 10.0

Small window, no balcony, wardrobe etc.

Facilities in room are not up to mark, it’s like hostal.

Rooms and facilities

9.0 / 10.0

Malaysian recommended to stay here

near mrt station , near grocery store

nothing

5.0 / 10.0

Good but the breakfast was not included and in the booking app it says included but no

Good place for the money, quite understandable and easy to access other places by train

The breakfast was very good for the variety but disappointing that in the booking app it says included but when you get there, you have to pay and they say that the booking app is wrong, I had to pay 19chf for person, that’s the worst part because I chose this hotel for the breakfast included, otherwise I’d have chosen other place

7.0 / 10.0

Good price and good location.

Good location near old town, clean, and affordable.

Really, really, small room. But for one night it was alright.

7.0 / 10.0

Reasonable value hotel with family room not far from city centre

Family room had space for 4 (2 adults, 2 children) and it was cosy but manageable. We had medication which had to be stored in a fridge- hotel staff stored this centrally for us (no fridge in room) Location was near tram stop and supermarkets nearby We arrived early and the hotel was able to securely store our luggage

Hotels generally in Zurich are very expensive, not a specific criticism of this hotel Repairs were ongoing with lifts, which made access to each floor slow due to longer waits for the lift.

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