Crowne Plaza Auckland by IHG
Top rated by guests





8.6Excellent
(2,084 Ratings)
"Great facilities"
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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Welcome to Crowne Plaza Auckland in the heart of the city and just a short walk from shopping, dining and entertainment options. The hotel is 656 feet from the New Zealand International Convention Center (newly opened).
Business facilities
Concierge services
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Top rated by guests
8.6Excellent
(2,084 Ratings)
"Great facilities"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
5.0 / 10.0
Very comfortable beds, bliss. Good location.
Bathrooms very dated with shower over bath with shower curtain - which I hate. Also ventilation in bathroom very poor. Staff friendly but a few of them in very casual polo/tshirts under blazers just looked unkept.
8.0 / 10.0
Location, clean, very comfortable bed
Check in was a little chunky. Card reader wasn’t working and also check in staff was debating me about a double booking, even I explained it was already canceled. Pleas focus on finishing check in, and sort out the issues later.
8.0 / 10.0
Room, breakfast
Shower over bath
9.0 / 10.0
The breakfast was ELITE! Such a great range and lovely service from all staff too.
Not a thing! it was all great!
8.0 / 10.0
Clean and comfortable. Location is great unless you are returning late on foot. Then it’s n uphill climb.
Parking next door was a nightmare. No instructions. Can’t go to ground flour. We were stuck in car park for half and hour.
5.0 / 10.0
The bath was very slippery and dangerous for older people, I am 80, my wife is 77, so we fit into that category! A handrail fixed to the back wall would have helped enormously.
10.0 / 10.0
Great facilities
NIL
9.0 / 10.0
Great location in city centre. The hotel had everything you need and was clean and comfortable.
Dated hallway carpet
9.0 / 10.0
Breakfast and dinner were fantastic and staff were very kind
7.0 / 10.0
Great location
The rooms seemed a little dated to be honest, could definitely do with a refresh.
10.0 / 10.0
Everything
10.0 / 10.0
Perfect location. Comfortable rooms. Secure hotel
Didn’t get my eggs to the table two days for breakfast
8.0 / 10.0
Great Hotel we love to use it more often
Restaurant staff are poorly trained, breakfast service is using a lots of pre made/ baked items , no variety or fresh items, service staff and duty managers( Ayush) had attitude and poor knowledge of the guest service industry, .
Dinner service is overpriced, portion sizes are not reflecting the value of the asking price.
The quality is below average in the same rated Hotel chains!
10.0 / 10.0
Everything. Staff were very helpful, the room was spacious, with a great view down to the harbour, and the buffet breakfast had lots of options including fresh cooked eggs/omelettes. The hotel is centrally located in the Auckland CBD, in easy walking distance to the harbour and most other major attractions. There is also an easy-to-use laundry on Level 17.
Nothing - hard to improve on the service and room standard which we received.
10.0 / 10.0
Everything was perfect! Great hotel! Fantastic breakfast
Be careful when using certain lifs if you’re afraid of heights
10.0 / 10.0
Good location, easy to walk around.
Construction made it a little bit busier, but to be expected in a city
8.0 / 10.0
Great location and clean
Wish it had a microwave or a bit more than a kettle and fridge.
8.0 / 10.0
This is a good five star hotel, although the room (2420) had hardly inspired decoration. It was clean with all facilties, comfortable bed, excellent air con and wi-fi. A 5-10 minute walk to the harbourfront. Very good breakfast and good dinner menu and service. In all, a good hotel without being exceptional.
Room bland.
8.0 / 10.0
Bed was very comfy
All of the hand wash, shampoos and conditioners were the same scent.
10.0 / 10.0
The staff were so helpful and friendly in every way. The location was brilliant !
10.0 / 10.0
Just right in the city centre which is very convenient for us. Easy parking and not too expensive too.
NA
10.0 / 10.0
I had an amazing time and want to do it again ...
Parking inclusive ...
Breakfast as well ...
Next to no stress at all ...
Thanks and I'll be back ...
The beds were like clouds and I am not used to that luxurious sleeping ... my body rejected it at first, then just let it melt into it ... the safe was locked so I was unable to use whole time. No complimentary welcome to the king suite gift. Yet still had the time of my life ... wish the spa bath was bigger as my body 6ft and overset.
9.0 / 10.0
The breakfast had a great selection. The staff were really accomodating, friendly, and attentive
The elevator took a while to get used to - there are no buttons on the inside. You use your swipe card outside the elevator and pick a floor - they then tell you which elevator to use A,B,C,D and you have to remember that elevator. If you get on the wrong elevator you cant push you floors button to get off.
10.0 / 10.0
Fabulous buffet breakfast
9.0 / 10.0
Nicely laid out and comfortable. Very pleasant staff at check in and check ou.
The toilet stopped flushing so we had to fix it to continue to use it.
10.0 / 10.0
Clean and conveniently located
8.0 / 10.0
Location was amazing
Room service was pretty poor quality. Burger was very average. Chips soggy
9.0 / 10.0
Neat. Clean. Good locale
Nil
10.0 / 10.0
Good service, very modern. Lifts were quick.
Pillows a bit soft.
8.0 / 10.0
Room service was prompt, beds were very comfortable
I think for such a nice hotel you should have double ply toilet paper not single ply. The bar closed too early and we were not able to get a drink.
10.0 / 10.0
cooked breakfast fine nice choice of cereal
Porridge was cold
9.0 / 10.0
great room and early check in ,staff lovely
9.0 / 10.0
Great location, great room with comfy bed and pillows. Good size bathroom. Staff very welcoming.
-
9.0 / 10.0
breakfast
no bathrobe
9.0 / 10.0
IHG Membership enables early check-in and late check-out which was fantastic, convenient location, quiet and comfortable. Awesome breakfast available. Staff were helpful and a pleasure to deal with. Will definitely stay again!
Shower facilities were not the best and rooms a little dated looking
10.0 / 10.0
The location was excellent, we could see the sky tower very easily from our room. We arrived much earlier than check in but the staff were excellent and had our room ready with only needing to wait half an hour, which gave us the perfect amount of time to go to the supermarket and get some food for breakfast.
10.0 / 10.0
Everything
Finding the place cause of diversions
10.0 / 10.0
Central location, excellent room and breakfast.
Toilet needed a couple of flushes
8.0 / 10.0
Location, view and staff. Also loved restaurants connected to the lobby
Big water stain on bed head and shower head was bit hard to work. Between bath and shower function. Construction all around but the location made up for this.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Crowne Plaza Auckland by IHG. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Crowne Plaza Auckland by IHG pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Crowne Plaza Auckland by IHG?
We found 2 amenities for this rental. This includes business facilities, and concierge services.
