Romantik Alpenhotel Waxenstein

Top rated by guests
Property building, Day, Winter
Photo of the whole room
Photo of the whole room
Photo of the whole room, Bedroom
Decorative detail
review stars
8.4Excellent
(479 Ratings)
"Everything"
Verified guest
Don't miss out! Price and availability may change
8.4 / 10.0
Excellent(479 Ratings)

Hotel in Grainau

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Located at the foot of the Bavarian Alps, Romantik Alpenhotel Waxenstein offers panoramic views, a gourmet restaurant and a spa area with indoor pool. This 4-star hotel features free WiFi and on-site parking.

Amenities at Romantik Alpenhotel Waxenstein

Business facilities
Concierge services

Map of Grainau


Available Rooms

Things to know


Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Booking feeNo booking fees, easy credit card payments.
Service feeThis helps Booking.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

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    Ratings and reviews

    8.4 / 10.0
    Excellent(479 Ratings)
    100% verified reviews
    1.0 / 10.0
    Incompetent and awful staff
    It was a very unpleasant experience for us, the staff was very rude and racial towards us, we came from Romania with our family and we didn’t expect to get any of the problems that we had from our first minute at the hotel. The reception staff tried to get 300€ extra on top of the money that we already paid, without explanation, and they were getting angry because we didn’t answer their questions in their language, staying for hours to make them understand that we not going to pay extra for no reason , and in the end they said it was a booking app issue, apparently they thought we had 3 extra people who didn’t pay, and ended up proving to them that they were wrong, we had booked 3 rooms , we regret that we chose that place for our trip
    9.0 / 10.0
    Really recommend
    The view and the sauna
    Parking was a challenge
    9.0 / 10.0
    Traditional bavarian hotel near Eibsee
    -The room size -the decoration -the bed -the breakfast -the view -close proximity to Eibsee
    -the bathroom (glass partition too narrow that water still splashes out from the showe) -the soundproofing (basically non existent - 6 am the cleaner ladies were outside talking in a normal volume but you could hear that clearly..) -the pillow - too soft and low
    1.0 / 10.0
    Horrible Stay
    Nothing
    I am writing to formally raise a complaint about my recent stay during Aug 15-17. Unfortunately, my experience was far below expectations, both in terms of service and financial fairness. 1. Deposit Issue: Upon check-in, the hotel charged me a €700 safety deposit. At check-out, I was told that approximately €590 would be returned to my card. To date, no refund has been received. This is unacceptable and amounts to withholding my money without justification. 2. Service Failures: • During the night, the electricity in my children’s room went off, causing significant stress. • Despite requesting assistance, the receptionist did not arrange for the transfer of my children’s luggage and the extra bed. My children and I were forced to carry everything ourselves. These failures caused major inconvenience, distress, and left us with a very negative impression of your property. I request the immediate return of the €590 deposit to my card, along with a written explanation as to why the refund was delayed. If I do not receive confirmation within 7 days, I will be forced to escalate this matter through my bank (chargeback), the booking platform, and consumer protection authorities. I hope you will address this promptly and restore some goodwill.
    8.0 / 10.0
    Good location
    Location was good for train link short walk into town. View from our room was fantastic. ( reception staff were lovely)
    We had booked in for dinner in the restaurant, there was only a four course set menu with no other option. It was the first hotel on our road trip that we felt very English. Not as friendly as every other place we have stayed, felt like an outsider. Shame because Germany is such a wonderful country and we were made to feel welcome in every other place we stayed.
    5.0 / 10.0
    Nice staff loving area but hotel overpriced and overrated bar was mostly closed when we would come 9
    View of mountains
    Very disappointed with room very small bathroom was a struggle/diner is just one choice we would have ate there the to nights we were there but very limited menu
    10.0 / 10.0
    Peaceful elegent traditional
    Everything
    Nothing
    8.0 / 10.0
    Oustanding Service
    Best Service ever! Great Location!
    A little pricy

    FAQs

    Is parking included with this hotel?

    Parking is not specified as an available amenity at Romantik Alpenhotel Waxenstein. For more information, we encourage you to contact the property about where to park.

    Is there a pool at this hotel?

    We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

    Is Romantik Alpenhotel Waxenstein pet friendly?

    Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

    What amenities are available at Romantik Alpenhotel Waxenstein?

    We found 2 amenities for this rental. This includes business facilities, and concierge services.


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