Holiday Inn Express Exeter East by IHG

7.9Good

(4,250 Ratings)

"Location, staff, cleanliness, food, how comfortable the beds were."

Verified guest

Don't miss out! Price and availability may change

7.9 / 10.0

Good(4,250 Ratings)

Hotel in Exeter

3-Star Hotel

Reasons to book

Great for petsBring all your friends and family, even the furry ones

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

The Holiday Inn Express Exeter East offers accommodations with a free breakfast buffet and free Wi-Fi, all in a convenient location to explore the beautiful countryside of Devon.

Amenities at Holiday Inn Express Exeter East by IHG

Business facilities

Free WiFi/internet

Free Parking

Air conditioning

Non-smoking

Pets allowed

Heating

Wheelchair accessible

Bar

WiFi/Internet

Shared living spaces

Accessible Parking

Family friendly

Accessible by lift

Key card access

Housekeeping available

Fire alarm

Fire extinguisher

Cleaning products

Map of Exeter

Nearby attractions

Paignton Zoo Environmental Park

21.2 mi

Babbacombe Model Village

16.9 mi

Pennywell Farm

22.8 mi

Kents Cavern Prehistoric Caves

17.9 mi

Available Rooms

$$$$

7.9Good

(4,250 Ratings)

"Location, staff, cleanliness, food, how comfortable the beds were."

Verified guest

Don't miss out! Price and availability may change

$$$$

7.9 / 10.0

Good(4,250 Ratings)

Hotel in Exeter

3-Star Hotel

Reasons to book

Great for petsBring all your friends and family, even the furry ones

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Exeter

Nearby attractions

Paignton Zoo Environmental Park

21.2 mi

Babbacombe Model Village

16.9 mi

Pennywell Farm

22.8 mi

Kents Cavern Prehistoric Caves

17.9 mi

Available Rooms

About this hotel

The Holiday Inn Express Exeter East offers accommodations with a free breakfast buffet and free Wi-Fi, all in a convenient location to explore the beautiful countryside of Devon.

Amenities

Business facilities

Free WiFi/internet

Free Parking

Air conditioning

Non-smoking

Pets allowed

Heating

Wheelchair accessible

Bar

WiFi/Internet

Shared living spaces

Accessible Parking

Family friendly

Accessible by lift

Key card access

Housekeeping available

Fire alarm

Fire extinguisher

Cleaning products

Ratings and reviews

7.9 / 10.0

Good(4,250 Ratings)

100% verified reviews

10.0 / 10.0

Excellent value, clean and comfortable rooms, fabulous breakfast

Location, staff, cleanliness, food, how comfortable the beds were.

Nothing

7.0 / 10.0

Good

Good location Good value for money

Needs updating

10.0 / 10.0

Great place to stay for a visit to the city

Good location and facilities

10.0 / 10.0

All went well

Good choice and comfortable

8.0 / 10.0

Value for money, breakfast good

Staff friendly, room clean.

Sink blocked, informed reception but wasn’t seen to, airconditioning noisy & too warm

8.0 / 10.0

Great location and clean comfortable rooms .

Great location , easy to find and adequate parking .

It seemed things were a bit chaotic with staffing whether short staffed or inexperienced, in the bar a lot of drinks were unavailable, and in the morning the breakfast was very disorganised with the coffee machine not even set up to work correctly . Staff were always polite but you could see they were under pressure.

10.0 / 10.0

We gad a very good experience here.

Everything was very good.

Nothing

6.0 / 10.0

Convenient for the airport but wouldn't rush back...

Proximity to airport, easy parking, friendly staff, clean room, comfortable bed.

The decor of the rooms and dining area was soulless and depressing, food was average (at best) and the beer was terrible.

10.0 / 10.0

Professional all throughout

Excellent service

Nothing

10.0 / 10.0

Exceptional value for money!

Very good value, comfortable rooms, all you can eat brekky for no extra cost! Highly recommended.

5.0 / 10.0

It was what we paid for and expected.

The rooms were spacious.

It was any hotel anywhere.

7.0 / 10.0

One night stay, bed could have been proper king size not a double for 2 people

Good location, close to motorway and town

N/a

9.0 / 10.0

Absolutely fitted the bill!

Breakfast good. Staff really good and friendly

Nothing

7.0 / 10.0

Can't fault the staff

Great location for access into Exeter and for the M5. Very pleasant and helpful staff throughout. Requested to change rooms due to a dog barking in the next room which was no issue at all. Very considerate of people's needs, especially disabled guests. Room location handy as directly opposite the lift so not far to walk to. Clean and a reasonable standard of size for a double bedroom, with a sofa to relax on as well.

The bed in 120 was not as comfortable as the beds we have stayed in at the hotel previously, there was no give in it and felt rather like sleeping on hard board or an air bed, so not great for comfort. The room location in the hotel whilst convenient, also has the flip side issue of being directly at the thoroughfare of all foot traffic due to lift and stair access which made the morning a little noisier than hoped for as people were up to breakfast from 06.30, so not a quiet lay in. One of the bedside lights (left) could only be operated from the right main side as the switch was faulty on the left, but a very minor inconvenience.

5.0 / 10.0

Dirty and Dated.

The curtains appeared to be new. There was a disabled parking space and it was only £6 for the night.

Tired, dated and dirty. Way past it's best.The room was so dark with navy wallpaper, it was difficult to read a book. The mugs, glasses and teaspoons were dirty and had obviously been used. There were pubic hairs on the shower, there was a stain on the bathroom floor. It was very dusty all through. The duvet cover had a makeup mark on it. The bed and the pillows were lumpy, and it was very noisy from inside the hotel. The out of date air-conditioning/heating sounded like a Chinook helicopter, so I switched it off, but it made constant noises trying to settle itself. There was a cold draught coming from the windows. There were crumbs on the carpet. I feel that either their housekeeper hadn't been shown how to clean properly, or the supervisor didn't check the work. I paid £60 via booking.com, but had I booked directly, it would have been £83. It was worse than a £29 saver room I've had at another hotel chain. The Holiday Inn used to be the cat's pajamas for me, but now it is a sad stray moggy. I don't know if it's just this hotel, but it does not live up to the expectations of a quality brand name. I'm so disappointed to have to write a rubbish review, and I will probably leave my IHG membership too.

9.0 / 10.0

Great value for money.

Superb value for money. Breakfast unbelievable for the price included. Superb room and lovely staff. Will book again and recommend!

Air conditioning controls even though were turned off was still blowing in warm air and noisy. Could not fault anything else in the room. Superb breakfast. Incredible value for money but the toaster took absolutely ages to toast the bread and my husband had to start eating his breakfast without me while I waited for it to toast.

10.0 / 10.0

Excellent

Staff was so friendly and I can't thank Matt from the front desk enough, he's definitely a credit to the hotel brand and went out of his was to help me since the beginning. Brilliant work Matt thank you so much! 😊

7.0 / 10.0

Was a disappointing sleep

Location was great. Breakfast was excellent. Room and bed clean

Room was cold, aircon heating not working. Stand alone heater was in room, worked but couldn't regulate the temperature in the room. No heating in the bathroom & floor was very cold. Quilt wasn't big enough for 2 people sharing a bed.

8.0 / 10.0

Best bang for buck in Exeter?

Staff very welcoming and friendly, room is a nice size with a big bed, nice and comfortable. Everywhere else in this price bracket is either a single or twin, this was the only double I could find at this price throughout the entirety of Exeter, mby I missed one somewhere, or it was already vooked up, but there can't be many.

They were a bit stingy with the amount of sugar supplied on the tea and coffee station in the room.

8.0 / 10.0

Great location quiet and comfortable

parking and the reception

Couldnt think of anything

1.0 / 10.0

Hugely dissapointing

Unfortunately our Our recent stay at this Holiday Inn was extremely disappointing. The biggest issue was the lack of inclusivity and understanding shown toward our child with special needs. Instead of being met with patience or support, we felt judged and unwelcome, which made the stay stressful from the start. The staff were also noticeably rude throughout our visit. Simple questions were met with attitude, and when we tried to raise concerns, we were dismissed rather than helped. This was especially upsetting given the situation with our child. On top of that, the room itself was far too small for a family, offering very little space or comfort. The noise levels were constant as well — loud hallways, doors slamming, and disturbances late into the night made it nearly impossible to rest. We were also unhappy to discover that we had to pay for parking, despite being told over the phone that parking was free. This felt misleading and added an unexpected cost to an already disappointing stay. Overall, this hotel fell far below the standards we expected. Until the staff receive proper training in customer care and inclusivity — and until the hotel becomes more transparent and improves its overall quality — we cannot recommend this location.

See above

9.0 / 10.0

Very good

It was convenient and lovely.

There was nothing I did not like

7.0 / 10.0

Good location clean and functional

Location good for nearby course

Nil

7.0 / 10.0

Pleasant stay!

Friendly staff. Breakfast was good and ample. Bathroom was very modern and clean

Evening meal let it down - food was nice, but wasn't a lot of options and could have been better.

7.0 / 10.0

Good stay for one night

Comfy bed

You have to pay for the car park but it is discounted rate at least for hotel customers

8.0 / 10.0

Great location, comfortable, clean and helpful staff.

Good location, easy access to M5 yet not noisy. Comfortable beds.

Breakfast could have a bit more on offer.

7.0 / 10.0

It suited the situation for us being there

It was near where we wanted to be having miller & carter in walking distances is a bonus for the hotel

A bit basic but had everything we needed

9.0 / 10.0

Me and my son had a good stay in the hotel from entering the hotel and finishing with lovely breakfast

Very welcoming and helpful staff and our room was cosy and comfortable

Room temperature unit was a little loud

8.0 / 10.0

Clean comfortable stay

Easy location to get to and great staff

N/A

10.0 / 10.0

Convenient location

Great location, friendly staff, clean rooms, great breakfast.

9.0 / 10.0

Great

Great staff, clean hotel

Dinning area/ bar more comfy seats as this is a bar area of an evening and could be better chairs and tables

9.0 / 10.0

Wonderful

Friendly & helpful staff, room clean & comfortable, breakfast was excellent, ready enjoy our stay would definitely recommend & book again

Nothing

10.0 / 10.0

very enjoyable and i will be returning soon

room and bed excellent, breakfast was a bit sparce, but probally because i went at 6.30 sharp, otherwise an enjoyable stay

7.0 / 10.0

It served it's purpose for a short trip and the breakfast was good.

The location was great and the parking, though costly, was convenient. The room size was OK for 3 people but the bed settee was very uncomfortable for our daughter. Breakfast was good but very busy!

The bed settee was very uncomfortable - maybe consider using trundle beds in family rooms instead? I was disappointed at the high additional charge for parking - out of town sites usually have the benefit of free parking.

9.0 / 10.0

Great for an overnight stay. Room was clean and comfortable despite being cramped! Breakfast was great, good selection o

Easy access, pleasant surroundings in the hotel!

Family room was very small! TV control didn’t work properly and bedside light worked on and off!

8.0 / 10.0

Comfortable, value for money, some staff could be more helpful.

Breakfast options were good. Very comfortable, good value. Lovely big bed that was comfortable.

The receptionist when I arrived was not very welcoming and did not explain the parking clearly. He did not direct my attention to the parking machine in the lobby.

8.0 / 10.0

Good

7.0 / 10.0

Stop over Cornwall holiday stay.

Accommodation great.. GF room request arranged for us. Heating and cleanliness excellent.

Breakfast food obviously being limited as to what was available although we were 40 minutes from closing. This included breakfast was the main reason we chose HI instead of other hotel chains. Disappointing.

7.0 / 10.0

Convenient - bus stop to city centre across the road.

Very friendly staff. Facilities OK. Lift was broken during my stay so I was given a ground floor room as I would struggle up the stairs with my suitcase.

Breakfast was Ok. The fruit compote was limited - tart berries only. The usual powdered eggs used for scrambled eggs.

6.0 / 10.0

Breakfast disappointing!

Spacious room. Walk in shower. Iron in the room Location good - near park and ride to travel into Exeter

Breakfast - chaotic as staff weren’t monitoring when items needed topping up. Waited over 5 mins for bacon, sausage and beans to be topped up - beans came but asked about other items to be told still in the oven!!! As breakfast is free they must have an idea of numbers! Tables not cleared quickly enough - and no facility for you to do it yourself The position of main light in room poor - not near enough to the mirror and no switch by the door. No sockets near bed. In an accessible room - sockets at floor level

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Holiday Inn Express Exeter East by IHG. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Holiday Inn Express Exeter East by IHG pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Holiday Inn Express Exeter East by IHG?

We found 19 amenities for this rental. This includes business facilities, free wifi/internet, free parking, air conditioning, and non-smoking.

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8.8 / 10.0

Excellent(473 Ratings)

The Oakcliffe

Holiday Inn Express Exeter East by IHG

Hotel in Exeter

Reasons to book

About this hotel

Amenities at Holiday Inn Express Exeter East by IHG

Map of Exeter

Nearby attractions

Available Rooms

Hotel in Exeter

Reasons to book

Map of Exeter

Nearby attractions

Available Rooms

About this hotel

Amenities

Ratings and reviews

FAQs

Is parking included with this hotel?

Is there a pool at this hotel?

Is Holiday Inn Express Exeter East by IHG pet friendly?

What amenities are available at Holiday Inn Express Exeter East by IHG?

Explore similar stays in Exeter

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