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Holiday Inn Express Exeter East by IHG

Property building

Facade/entrance

Lobby or reception

Lounge or bar

Restaurant/places to eat

7.9Good

(4,383 Ratings)

"Great location, friendly staff, clean rooms, great breakfast."

Verified guest

Don't miss out! Price and availability may change

7.9 / 10.0

Good(4,383 Ratings)

Hotel in Exeter

3-Star Hotel

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPets allowed, Air conditioner, Internet / Wifi and more

About this hotel

The Holiday Inn Express Exeter East offers accommodations with a free breakfast buffet and free Wi-Fi, all in a convenient location to explore the beautiful countryside of Devon.

Amenities at Holiday Inn Express Exeter East by IHG

Air conditioner

Pets allowed

Internet / Wifi

Parking

TV

Wheelchair accessible

Family friendly

Map of Exeter

city location on map

Nearby attractions

Paignton Zoo Environmental Park

Babbacombe Model Village

Kents Cavern Prehistoric Caves

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

7.9Good

(4,383 Ratings)

"Great location, friendly staff, clean rooms, great breakfast."

Verified guest

Don't miss out! Price and availability may change

$$$$

7.9 / 10.0

Good(4,383 Ratings)

Hotel in Exeter

3-Star Hotel

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPets allowed, Air conditioner, Internet / Wifi and more

Map of Exeter

city location on map

Nearby attractions

Paignton Zoo Environmental Park

Babbacombe Model Village

Kents Cavern Prehistoric Caves

Available Rooms

About this hotel

The Holiday Inn Express Exeter East offers accommodations with a free breakfast buffet and free Wi-Fi, all in a convenient location to explore the beautiful countryside of Devon.

Amenities

Air conditioner

Pets allowed

Internet / Wifi

Parking

TV

Wheelchair accessible

Family friendly

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

7.9 / 10.0

Good(4,383 Ratings)

100% verified reviews

1.0 / 10.0

Hugely dissapointing

Unfortunately our Our recent stay at this Holiday Inn was extremely disappointing. The biggest issue was the lack of inclusivity and understanding shown toward our child with special needs. Instead of being met with patience or support, we felt judged and unwelcome, which made the stay stressful from the start. The staff were also noticeably rude throughout our visit. Simple questions were met with attitude, and when we tried to raise concerns, we were dismissed rather than helped. This was especially upsetting given the situation with our child. On top of that, the room itself was far too small for a family, offering very little space or comfort. The noise levels were constant as well — loud hallways, doors slamming, and disturbances late into the night made it nearly impossible to rest. We were also unhappy to discover that we had to pay for parking, despite being told over the phone that parking was free. This felt misleading and added an unexpected cost to an already disappointing stay. Overall, this hotel fell far below the standards we expected. Until the staff receive proper training in customer care and inclusivity — and until the hotel becomes more transparent and improves its overall quality — we cannot recommend this location.

See above

9.0 / 10.0

Very good

It was convenient and lovely.

There was nothing I did not like

7.0 / 10.0

Good location clean and functional

Location good for nearby course

Nil

7.0 / 10.0

Pleasant stay!

Friendly staff. Breakfast was good and ample. Bathroom was very modern and clean

Evening meal let it down - food was nice, but wasn't a lot of options and could have been better.

7.0 / 10.0

Good stay for one night

Comfy bed

You have to pay for the car park but it is discounted rate at least for hotel customers

8.0 / 10.0

Great location, comfortable, clean and helpful staff.

Good location, easy access to M5 yet not noisy. Comfortable beds.

Breakfast could have a bit more on offer.

7.0 / 10.0

It suited the situation for us being there

It was near where we wanted to be having miller & carter in walking distances is a bonus for the hotel

A bit basic but had everything we needed

8.0 / 10.0

Clean comfortable stay

Easy location to get to and great staff

N/A

9.0 / 10.0

Me and my son had a good stay in the hotel from entering the hotel and finishing with lovely breakfast

Very welcoming and helpful staff and our room was cosy and comfortable

Room temperature unit was a little loud

10.0 / 10.0

Convenient location

Great location, friendly staff, clean rooms, great breakfast.

9.0 / 10.0

Great

Great staff, clean hotel

Dinning area/ bar more comfy seats as this is a bar area of an evening and could be better chairs and tables

10.0 / 10.0

very enjoyable and i will be returning soon

room and bed excellent, breakfast was a bit sparce, but probally because i went at 6.30 sharp, otherwise an enjoyable stay

9.0 / 10.0

Wonderful

Friendly & helpful staff, room clean & comfortable, breakfast was excellent, ready enjoy our stay would definitely recommend & book again

Nothing

7.0 / 10.0

It served it's purpose for a short trip and the breakfast was good.

The location was great and the parking, though costly, was convenient. The room size was OK for 3 people but the bed settee was very uncomfortable for our daughter. Breakfast was good but very busy!

The bed settee was very uncomfortable - maybe consider using trundle beds in family rooms instead? I was disappointed at the high additional charge for parking - out of town sites usually have the benefit of free parking.

9.0 / 10.0

Great for an overnight stay. Room was clean and comfortable despite being cramped! Breakfast was great, good selection o

Easy access, pleasant surroundings in the hotel!

Family room was very small! TV control didn’t work properly and bedside light worked on and off!

8.0 / 10.0

Comfortable, value for money, some staff could be more helpful.

Breakfast options were good. Very comfortable, good value. Lovely big bed that was comfortable.

The receptionist when I arrived was not very welcoming and did not explain the parking clearly. He did not direct my attention to the parking machine in the lobby.

8.0 / 10.0

Good

Good

Good

7.0 / 10.0

Stop over Cornwall holiday stay.

Accommodation great.. GF room request arranged for us. Heating and cleanliness excellent.

Breakfast food obviously being limited as to what was available although we were 40 minutes from closing. This included breakfast was the main reason we chose HI instead of other hotel chains. Disappointing.

7.0 / 10.0

Convenient - bus stop to city centre across the road.

Very friendly staff. Facilities OK. Lift was broken during my stay so I was given a ground floor room as I would struggle up the stairs with my suitcase.

Breakfast was Ok. The fruit compote was limited - tart berries only. The usual powdered eggs used for scrambled eggs.

6.0 / 10.0

Breakfast disappointing!

Spacious room. Walk in shower. Iron in the room Location good - near park and ride to travel into Exeter

Breakfast - chaotic as staff weren’t monitoring when items needed topping up. Waited over 5 mins for bacon, sausage and beans to be topped up - beans came but asked about other items to be told still in the oven!!! As breakfast is free they must have an idea of numbers! Tables not cleared quickly enough - and no facility for you to do it yourself The position of main light in room poor - not near enough to the mirror and no switch by the door. No sockets near bed. In an accessible room - sockets at floor level

4.0 / 10.0

Good value for money but we won’t be back

Easy check in and out Clean room

Aircon unit was ridiculously loud and can’t be turned down or off Bathroom layout was unhelpful for our needs Breakfast selection was limited and poor quality

9.0 / 10.0

Served the purpose and worked really well for our needs.

Main bed comfortable. Sofa bed (which my daughter slept on) was very uncomfortable. Location was great and breakfast was much better than I expected.

The sofa bed and the fact you could hear so much outside noise.

9.0 / 10.0

Good value, clean and comfortable, very convenient.

Very convenient after channel crossing and long onward journey. Excellent value for money. Very comfortable beds and free breakfast.

8.0 / 10.0

Covers all the bases, really friendly and good location

Really friendly, allowed dogs and had everything we needed and all to a good standard Except, lovely touch although we had to pay £35 extra for dog stay over night we got a little dog welcome pack!!! No grass area anywhere outside though for dogs to go to or bins for waste!!

Covered all the basics but didn’t have anything above that really, even vs other holiday inn expresss I’ve stayed at wheee there was some added extras… only little things but makes all difference … and the shower head wouldn’t stay in position!! 🤦🏼‍♂️

3.0 / 10.0

very disappointing

poor utensils no trays etc

high price for tswin room only had a double should have £10 back

8.0 / 10.0

Could not fault the hotel`w

Everything was good

We had one of the twin bed rooms and an adjoining door and could hear the people next door laughing, with one other person or friend, and talking quite loudly - we did knock the adjoining door and they responded, so we did let them know that someone was in the next room and they were aware of us.

8.0 / 10.0

Pooch friendly hotel with lovely welcome

The welcome from the staff and the welcome our pooch got.

We were at the front of the building and it’s a busy hotel with the car park infront of rooms, so some noise.

8.0 / 10.0

would stay again

convenient stopover,clean and comfortable,

breakfast very busy was bank holiday

8.0 / 10.0

Good value

Rooms clean, bed comfy, friendly staff and great breakfast . Out of town which we liked , about 12mins drive from waterfront

8.0 / 10.0

Slept very well and enjoyed an excellent breakfast

Breakfast was great, and the location was easy to get to

Nothing I didn't like

1.0 / 10.0

Great Place But Very Rude Customer Service From Mattiss (Slovakian Guy)

Poor customer service from Mattiss (Slovakian Guy) with the funny eyes. Extremely unprofessional and disgustingly disrespectful.

Mr Mattiss

9.0 / 10.0

A good, clean and well run hotel.

Staff were very friendly and helpful. Breakfast time was very busy, but the staff remained calm and coped really well.

Beds a little too spongy for our liking, but not uncomfortable though.

9.0 / 10.0

Lovely stay again

Our rooms including the bathroom was spotless and the air conditioning easy to change to suit our needs. We ate in the restaurant and the staff were very helpful and the food was served quickly. Breakfast choice was very good. The sofa bed wasn’t brilliantly comfortable, but would probably be ok for younger children.

9.0 / 10.0

Comfortable and convenient

Friendly staff

Only finding out that parking, at additional cost, was not included in price on checking in!

8.0 / 10.0

Good value stopover in Exeter.

Helpful staff, comfortable and spacious rooms. Very quiet, good nights sleep. Good value for money.

Paying extra for car park. Cheap quality sausages, powdered scrambled egg.

10.0 / 10.0

Great place and great value

Location and ease of getting around

10.0 / 10.0

Very friendly staff, great central location for our needs

The reception and ground floor staff were soooo helpful, friendly and polite. Breakfast choice was very good. Varied selection.

We ( family of four) shared a room. I slept on the sofa bed with my daughter. It wasn't the most comfortable sleep.

10.0 / 10.0

Our stay was extremely pleasant, The staff were very friendly and couldn’t do enough, we’ll definitely be back next year

Clean, easy to find, central location for our trip

Nothing

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