The Rugby Hotel

Great location to visit Rugby School

The walls are thin and we could hear people arguing late into the night in the rooms around us

Location

Small room and noises from bars

Very helpful, pleasant staff who were swift to rectify any issues. Room was nice and quiet, big and very clean, and the bed was exceptionally comfortable. Really central location too. Lovely breakfast. Would definitely recommend as a very reasonably priced place to stay in the centre of Rugby. Some lovely restaurants and bars nearby too. Excellent.

I didn't get an email to say you need to Park at Asda and pay £5 and couldn't get through to the hotel for a while to ask where to park. All sorted and Asda is very close to the hotel. You just scan a QR code and pay.

It is a quaint hotel with nice history in a good loaction. It has nice facilties. The staff are friendly. The decor is nice for the most part.

The hotel is cluttered with chairs standing on one another in the one reception room, bicycle stacked up, books, etc. Cleaning clothes and bottles standing in the breakfast area. Reception area needs some work to fix the counter. Office is a mess with the door standing open.

Location was good. Breakfast was OK! Large rooms are good. Easy to park at Asda

Noisy creaky hotel Basic rooms very small 1 or 2 staff on duty Television problems with wifi If updated it could be a great hotel to bring to a 4 star.

Friendly lady receptionist help d with advice on parking.

Comfortable bed, good shower and nice tea and coffee choice. Clean sheets and good towels.

Room 110 is really hot, the radiator doesn’t have a valve. Unfortunately the TV didn’t work. The room looks into a back street that on a Friday night is a popular place to loiter and drink! The loo roll was 3/4 empty and no spares- all in all unfortunately I was disappointed.

Clean new bathrooms bit old in corridors but fine!

The bed was tiny, cosy double too small for two

Superbly positioned in the middle of the town.

All good, nothing wrong with the Rugby Hotel

Location was great. Room was perfect for what I paid.

Wifi was awful. Couldn’t do any work at all as it kept going off.

Bathroom smelt really bad in room 209

Everything else was great

Historic building in a good location with lovely staff who were welcoming and helpful - we enquired about taxi services and they organised it all for us. Room was nicely decorated, if a bit small, with good size ensuite and shower. (Didn't eat in or stay for breakfast, so can't comment on the dining areas or food.)

One window pane had a large crack in it and it also opened out onto a flat roof so we kept it shut, which meant the room got quite hot overnight. Also, the bed was only a small double rather than a king which most places now offer. The communal hallway we walked through to get to the room was also looking a bit rough/tatty in places and not reflective of the quality of actual room itself.

The rooms,especially shower and bed

The hallway was a bit tired looking

Great location

Very small room and the tv did not work.

The hotel is a historic building with old charm but contemporary and rustic furnishings. It’s a great location a few minutes walk into town with shops, eateries and transport links close by. The staff are very polite and helpful and allowed us to store our bags until ready.

Lack of attention when it comes to cleaning, dusty in some areas, a few maintenance issues but nothing to ruin our stay,it is an old building. The phone system didn’t work throughout our stay so room service and front desk wasn’t easy to contact. The WiFi was very unreliable, the tv lacks some functionality.

Good

Staff were very friendly and helpful.

Struggled to close the window and noise from late night drinkers outside at nearby venues.

The location was excellent. Staff friendly and for breakfast there was a good variety. Rooms were clean although on the small side, maybe to be expected with such an old building. We would definitely stay again.

Nothing. Room sizes are due to building structure so can't imagine how they could be changed.

Stayed over one night for family wedding, a great central location, hotel well presented and friendly staff

N/a

I liked the recommendations as to where to go for drinks and food

Its heritage

Nowhere to park the car adjacent

Location was fab, comfortable bed lovely staff

The only thing was there was no lift

All staff were helpful and friendly

The room should have a mini - fridge Its ensuite after all

Everything

Nothing

Lovely room, very spacious, clean and modern. Staff really friendly and helpful. Good bar area.

Could do with a bar in the bath for safety getting in and out of the shower or an anti slip mat.

The bathroom and the drinks provided were good.

My daughter and her boyfriend were given the best room on arrival. We were left with the smaller rooms. Considering we were paying it would have been nice if the larger room was given to the bill payer. It was very hot but at least we had a fan.

Great location. Clean and comfortable .

Had to ring hotel to find out where to find car park but once sorted it was very close to the hotel.

Room was comfortable, on an exceptionally hot couple of days there was little that could be done about the temperature, but the staff offered a room change to a more sheltered side of the building. The staff were exceptionally helpful, friendly, and nothing would have been too much trouble.

Couldn't fault a thing.

The location of the hotel was very good. Near the shops (if needed) and the taxi rank (as quite a hike to the railway station), and also right next to the famous Rugby School. I had a rather regrettable and serious complaint that I needed to resolve and the attitude of the night porter and the hotel manager was exemplary in how the handled my concerns. Whether the matter was then dealt with in the right accordance, is not of my greatest concern (but I will mention more in the next field).

The room was far too warm, and I had to sleep with the old-fashiones Louvred windows open all night. Hardly ideal when located in the middle of a semi-lively town centre and near to a busy road junction. The breakfast was adequate but not the most inspiring. However. This... On making one or two concerns about the outside noise and presence of a dog that I felt a little afraid of, I was met with open aggression and antagonism by a young man on the front desk. He was shouting back at me in a totally uncalled for manner when I had been politely raising issues. I resorted to showing him a disability card (I won't declare what it is for though) believing that he would soften his angry stance. He then proceeded to shout across a semi-busy lobby area "well, I used to work with children with special needs". Not only was it an inaccurate judgement, it was also outrageously offensive, and a probable breach of GDPR. The excuse of an apology was not suitably contrite enough. I found the man to be arrogant, aggressive, and intimidating. I will allow anyone reading this to draw their own conclusions whether this insinuates bullying towards a member of the disabled community.

Location was good. Size of room was good. The room was clean. Bed was very large.

One window didn’t have curtains so it was bright in the morning. Expensive for what it offers. Ie at this price I’d expect some luxuries. Internet kept dropping out.