Best Western Homestead Court Hotel

Ideal for a 1 night stay, great location for a wedding we was attending.

N/A

Everything was as you would like it to be. Querky but honest definitely odd Don't condemn it give it a chance.

The prat in a another room who set the alarms off with a cigarette in the night !!!!!

Location

This hotel is largely inhabited by asylum seekers

Great service, clean and stress free.

Great service, clean and stress free.

Bed was very lumpy

nothing

This hotel is now a refuge centre for Migrants, it is not suitable for external guests, there were lots of men loitering on the grounds and we were followed from the carpark.

Nothing at all

Check in was poor, but I felt incredubly intimidated by the number of asylum seekers/ refugees in the building and being stared at. It was highly uncomfortable. Hotel is very isolated in a housing estate and a long walk in to town. Avoid at all costs

Comfortable, large bed in an apartment setting

No hot water Friday night / Saturday morning

Kitchen facilities.

Nothing

Quiet location in a green area not far from the town. Comfortable room with a little patio. It was perfect for our need.

Nothing.

The rooms were perfect! An amazing find!! We were allocated rooms in the annexe, and the room were the Charlton, Ramsey and two others. Each room has a small kitchenette with microwave, hob and fridge freezer (absolute bonus). An on suite shower and toilet. With a small range of crockery, glassware and cutlery (no pans for the hob), an electric kettle with a range of hot drinks. It was clean and airy, with openable windows over looking the park, but equally very quiet. It had good air conditioning, lighting and plugs located in the right places (so often not the case) and by the bed. There's a good amount of storage cupbords, luggage racks, ironing board and iron with mirrors in the appropriate place. Free carparking and a swimming pool too. Friday to Sunday there are no meals available, but there is a pub and parade of shops within a 5 -10 min walk. There's Pappa John's, a fish and chip shop, a CO-Op and more. All were very easy to find a meal which we brought back and heated in the microwave! We sat outside at the back of the hotel in the lovely, peaceful gardens with our meals in the evening and had a lovely time. I'd arranged breakfast for Sunday. On arrival I asked if we could have it promptly at 8am as we needed to be away by 8:15/8:30. The team were ready and waiting with a warm welcome, and the breakfast choices both hot and cold were excellent.

It took some time for the hot water to come through in all of the showers on Sunday morning, but it did come through in the end.

Very friendly, helpful reception staff, personally showed us to our suite offering to carry our luggage. Immaculately clean building, suite had everything you could want. Fridge, sink, microwave, TV, desk, chairs, wardrobe, bedside tables with lamps. Comfortable double bed, plenty of clean, fluffy towels, eco friendly body/hair wash. Very good breakfast (paid extra) cereal, fruit, fruit juice, continental and English breakfast, (eggs cooked to order) good choice if hot drinks from machine. Good location for visiting the area (Battle Proms concert at Hatfield Park) and other attractions. Hotel located in a residential area so a few pubs within walking distance. Plenty of free off road parking.

Other areas of the hotel are occupied by asylum seekers, although seem to be housed in different areas away from paying hotel guests. Although we did not encounter any problems the situation felt rather intimidating due to the presence of young men smoking around the outside of the building. I personally would not feel comfortable staying here if I was travelling alone, (just my opinion!)

Room

Nothing

Good location for a trip to London. Free parking.

Looking quite tired, feels like it needs a refurbishment.

Glasses was ice cold for magners

Food was all extremely oily and unedable. There was people being housed for the government made me on edge given funny looks. Security worrying about drones flying over head. Think saw 3 members of staff from my arrival when i left had to visit reception for a drink as they was the bar staff

Breakfast was good value for money.

Very disappointed we were not told the hotel was housing migrants. Feel clients should be informed prior to booking. Gang of young men hanging around outside reception felt quite intimidating.

We were surprised that the room was disabled friendly e.g. wet room with supports, easy access, room to manoeuvre if you had a wheelchair. My wife has a blue badge but does not need a wheelchair yet so it’s good to know there are rooms like this.

Nothing as I drove up I was met by around 12 - 15 asylum seekers who were also staying at this hotel As a single female travelling on business I did not feel comfortable staying and once I had found alternative accommodation I checked out and got a refund

Asylum seekers also staying at this hotel

Clean spacious room with air con. Staff very friendly & helpful.

A little tired & dated

The room was well equipped and comfortable.

Well when arriving on the evening there were a lot of foreign people outside the entrance of the hotel smoking with more looking out of the hotel room windows. It was later noted that the main hotel is full with long term occupancy of asylum seekers. In view of this the only rooms for general sale are the annex and outside entrance rooms. I would imagine this place would be very intimidating for long ladies visiting these premises. The carpark is relatively small and appears to share access with local estate.

We stayed in the Wilson room which was on the ground floor and made moving our luggage easier. The bar was a simple relaxing place to sit down with friends for a quiet drink.

While my wife liked the shower, I couldn’t seem to cool it down

Felt like home from home however could be updated in terms of the decor..

Again it needed updating!!! Felt old and tired.

In the middle of green park

Poor sound isolation from party

A nice quiet location outside of the centre

No complaints - everything was good

The room was clean and well maintained

The breakfast wasn’t so good as they were serving from the kitchen based on what they can offer, not based on what guests wants

The room was very clean and nicely furnished. The bathroom was very smart and clean Excellent breakfast. Bed comfortable. What more do you need?

Two members of staff were talking/arguing between one and two in the morning . Not sure where they were as my window was open because of the heat but I could have done without it.

Large room and bathroom. Easy to use shower. Plenty of storage.. Staff pleasant.Good selection beverages in room.

Lack of storage and shelf space in bathroom. No hook for hanging things in bathroom. Limited milk to use with drinks and only one pack biscuits. TV settings incorrect - no access to BBC 1 &2. Picture very dark.

very thing

nothing

everything

nothing

Pleasant staff and located next to a nice pub which had great food (the Chieftain) which I opted for the evening of my stay

Had a vibe of isolation - no other guests seen - not even at breakfast which felt odd. The room entered directly from the car park which meant I had quite a few ants in the room (not major as they don’t bother me but worth noting). As I was there for work with a 24hr gap in meetings, the desk was fine but the chair was so low, the top of the desk was at collar bone level haha. I mentioned on departure and to be fair they said they would change out the chair straight away.

Location

Food was awful for everything meal.