The Waterloo Hotel
Top rated by guests





8.6Excellent
(2,086 Ratings)
"Lovely breakfast. Fantastic room. Wonderful staff. Great spa facilities."
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3-Star Hotel
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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Set at the edge of Betws-y-Coed, amid the National Park, this hotel with leisure center and indoor pool is ideal for the North Wales Coast, Snowdonia and the countryside.
Business facilities
Golf course (within 2 mi)
Free WiFi/internet
Free Parking
Pool
Non-smoking
Gym
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Garden
Sauna
Accessible Parking
Electric Vehicle Charging Station
Family friendly
Safe
Key access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.6Excellent
(2,086 Ratings)
"Lovely breakfast. Fantastic room. Wonderful staff. Great spa facilities."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
8.0 / 10.0
Spacious family rooms. Separate bedrooms & bathrooms for the kids, loads of space to spread out and a well stocked complimentary tea tray
10.0 / 10.0
Lovely breakfast. Fantastic room. Wonderful staff. Great spa facilities.
8.0 / 10.0
Very warm welcome on arrival. No fuss getting my room sorted. The room was warm and comfortable, it fulfilled all my needs. Very close to the restaurant and bar, also not very far from reception. Friendly staff in the bar and very accommodating. Breakfast was excellent , with plenty of choice.
Looking forward to going back soon.
Nothing really, as it met my needs.
10.0 / 10.0
Lovely location, the lodge was very spacious and clean. The spa facilities were great. The breakfast was absolutely faultless. All staff were lovely, super friendly and attentive.
Wifi was a little poor in our lodge but we went to switch off, so was not a problem. Just may be an issue for future guests.
9.0 / 10.0
We stayed in a bedroom in the hotel. It was clean and very comfortably, if a little on the warm side but the windows opened fully so we had natural ventilation.
The staff were all lovely and very approachable from check in to check out! Nothing was too much trouble. We have to give a special mention to Laura and Cerys, who served us on many an occasion and always with a smile. Thank you ladies!
Breakfast was lovely and freshly cooked.
We will be back. Thank you all.
The fish cakes! They were mainly potato! The other meals we had in Bar 1815 were excellent.
9.0 / 10.0
Warm , clean and comfortable
Staff very friendly and helpful
Nice dinner and breakfast.
The spa / pool area looks a bit tired and outdated. But still clean and tidy.
10.0 / 10.0
The staff are very friendly and can’t help you enough.
The food is beautiful and great value for money.
We have stayed here many times and have always found it to be the same most enjoyable and comfortable.
The property is extremely clean though out both hotel and our lodge was….Housekeeping is on hand everyday if you wish and very efficient.
9.0 / 10.0
Location, a short walk into the town, the room was clean and warm, access to the spa was a bonus. Breakfast was lovely and the staff in the dining room really friendly.
Nothing
5.0 / 10.0
All staff we met were very friendly and communal spaces were very clean. Rooms were a decent size and had ample parking. Hotel was a decent location about 10 minute walk to the nearest pubs/ restaurants.
Not great value, we paid extra for a superior room which really wasn't great value for money... my partner kept comparing the place to Bates Motel... it wasn't exactly inspiring. Considering the place we stayed the night before it wasn't great value at all..
Less said about the breakfast the better... although the waitress was lovely
10.0 / 10.0
This hotel was amazing and will be back.
One thing to maybe keep in mind, we had the topside beef dinner, its was so pink/purple and jelly almost feel. Think the staff should ask how you would like it. My girlfriend left the beef.
But that will not stop us coming back.
The above
10.0 / 10.0
Excellent location, room, staff. food and facilities.
Everything was fine.
9.0 / 10.0
Great location
Staff really friendly
Clean and cosy
Great breakfast
Good leisure facilities
Walls quite thin, were woken up both nights with people next to us being noisy at 1 am
9.0 / 10.0
the room was lovely as was the evening meals we ate in the bar. Staff were really friendly and helpful.
Breakfast. Not a lot of choice on the cold buffet. Cooked breakfast was always over cooked.
8.0 / 10.0
The location and facilities were fantastic and the staff were very friendly. The breakfast was nice too.
8.0 / 10.0
Third stay, staff couldn’t have been more helpful. Great breakfast, pool and jacuzzi, room, location. Love this hotel.
We had brown water come out of the taps but staff were great sorting us out with bottled water
10.0 / 10.0
Excellent facilities, very welcoming and great value
Nothing at all
10.0 / 10.0
Have stayed here a few times now, never disappoints.
The lodges at the rear of the hotel are lovely.
Nice breakfast also.
Lodge 60, this could possibly be a personal thing but each time we have stayed here I have an awful sleep, the mattress is so uncomfortable.
10.0 / 10.0
Friendly staff, nice breakfast , nice clean room
No complaints.
10.0 / 10.0
The pool area was really nice, the food in the bar was spot on znd the staff were so friendly
We will definitely go back when we stay in Betswey 10/10
Nothing
8.0 / 10.0
Lower price
8.0 / 10.0
The staff were very friendly, there is a good selection at breakfast and it is organised well. The location is excellent and I enjoyed the sauna and steam room.
The leisure facilities and the bathroom in the bedroom could have felt cleaner. The hotel room was a bit outdated and the bath/shower had mould. It would have been nice to have a smart tv seeing as I was on my own but it wasn’t an issue.
8.0 / 10.0
Sauna,steam room and pool were the very best facilities, terrific. The lodge rooms were pretty ordinary although we were upgraded to superior. Breakfast was good.
There was damp mold above shower over bath. £170 twin room with breakfast was too expensive.good points and poor but too expensive.
6.0 / 10.0
Bar area
Staff under experienced
10.0 / 10.0
Very good breakfast . Room was warm and clean . The sauna and steam room were a bonus and the restaurant was ready with yammy dishes .
None
8.0 / 10.0
Due to staying out of season I thought the price could have been a little lower.
We didn't enjoy the Welsh breakfast at it felt like it had been heated up and not fresh served. It was served on a huge plate and the food looked lost (granted we left off the beans) But all things taken into account that didn't really matter as everything else was really good! Go and enjoy the local restaurants too which are all within walking distance of The Waterloo Hotel 😁
10.0 / 10.0
Lovely hotel in a great location the spa and pool was amazing, the room very comfortable and the food at breakfast was outstanding. All the staff were very friendly and went above and beyond to make our stay enjoyable. Justine is a credit to the hotel.
10.0 / 10.0
staff amazing, dinner for 15+ spot on
A longer stay
8.0 / 10.0
Very comfortable room, could have done with a few more lights as very dim, especially in the bathroom.
See above re: lights
8.0 / 10.0
Warm and cosy lodge. Food very good.
Walk in rain from lodge to hotel.
10.0 / 10.0
Warm welcome on arrival, and we were given a free room upgrade. Fantastic lounge and bar area with exceptional food. Spa access was included with our room rate and the facilites there are great with steam room & sauna, hot tub and a decent size pool as well as a gym. The room we had was large & well lit with patio doors onto decking and a garden, well worth the money.
We chose this hotel due close proximity to the paths up Yr Wyddfa (Snowdon) and the car park is only 20 minutes drive away.
Nothing.
10.0 / 10.0
Good, clean, freindly staff
7.0 / 10.0
The location was excellent , the beds were comfortable and spacious. The staff were pleasant and the restaurant and bar very nice
the shower over the bath was quite poor. The breakfast was okay but nothing special.
10.0 / 10.0
The staff are helpful, the accommodation comfortable and the food very good. Thankyou.
10.0 / 10.0
We had breakfast with our dog and they had a bed ready for him by our table and was given sausage for breakfast. Our breakfast was excellent really hot and the eggs are superb. Good selection in help yourself continental section.
It was all good.
8.0 / 10.0
Great location, clean and tidy
Nothing to add
7.0 / 10.0
Great location
Requires some upgrading
10.0 / 10.0
The lodge was much bigger than I expected. Very comfortable beds, spacious living room, plenty of tea/coffee and the added bonus of a fridge and a second bathroom. There was a good choice of breakfasts and we also had pizzas in the bar which were lovely. Friendly, helpful staff and we were able to store our luggage on checkout which was a great help as we had used public transport.
There was nothing I didn’t like.
9.0 / 10.0
Spa facilities and breakfast
7.0 / 10.0
We enjoyed our stay. Room comfy and clean. Spa good. Staff lovely.
Breakfast was disappointing on this visit in comparison to our last visit here. Items had run out, coffee drinkable and continental breakfast limited.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at The Waterloo Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at The Waterloo Hotel. Enjoy the water!
Is The Waterloo Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Waterloo Hotel?
We found 24 amenities for this rental. This includes business facilities, golf course (within 2 mi), free wifi/internet, free parking, and pool.
