HSM Atlantic Park

The hotel has lots of positives. The rooms are nice and spacious, with comfy beds, decent balconies and good quality air conditioning. The food is typical of all-inclusive, not amazing but perfectly acceptable, with a snack bar open till late. The drinks were again, typical of all-inclusive, a nice selection of machine cocktails, beer on tap, a range of generic spirits and fizzy drinks. The sun loungers were comfortable, easy to get, umbrellas if you needed them and towels available from reception. The staff were mostly friendly, very helpful and there to put you at ease. One very unusual negative was the drinking water situation. I have always use a refillable cold water bottle. There are no water fountains. Reception told me I could fill it at the restaurant (which was fine), or the bar when the restaurant is closed. While some bar staff filled it, others told me that could only give me cups of water which I then had to fill my bottle up from. There is a vending machine to pay for bottled water. Very bizarre that when saying all inclusive, simply filling up a water bottle is such a hassle, particularly when trying to keep hydrated in the sun. A water foundation would be a very welcome addition. The major negative was that I only had one decent night’s sleep out of seven. The majority of the guests seemed in the 18-21 age bracket who seemed be there to party, unsurprisingly so as it is Magaluf. Most nights I was woken by banging on doors (including mine), shouting on the corridors, phones on loudspeaker and one night what felt like a full blown rave for nearly two hours between 01.30 and 03.30. To give the hotel credit, I am a light sleeper and they can do very little to control other guests making noise. A nice hotel with lots of positives, but personally not for me due to the noise at night.

Rude and u helpful staff made for a horrible stay. Breakfast also quite bad.

Top notch

This hotel was just ok. It may be 4 starts by Mallorca standards- only one pillow per bed, only one towel per person, one iron for the whole hotel which had to be requested for 1 hour with a 20 euro deposit. The beds were comfortable enough, and breakfast was adequate- not bad, not outstanding. It's a plus that all rooms have a balcony. The gym left a lot to be desired. From the staff, Silvia and a young man at the front desk, as well as the cleaning staff were very kind. Others at the front desk, and restaurant staff were at times a little bit rude in their interactions. If you are wanting a basic room to sleep, have breakfast and be out all day and not spend a fortune, this is a good option. If you want a hotel where you can relax and enjoy the amenities, I would recommend looking at other properties.