Finca Hotel Rural Es Turó Spa

Quiet location, attractive communal areas in the hotel and the pool area was great. Food in the restaurant was tasty.

The room was rather basic, I suppose to be expected in a finca, but bathroom in the room was quite smelly, maybe due to bad drainage. The room was a little dark. The service by some of the staff wasn’t very friendly.

Nice room, breakfast, pool and personnel

TV not working in the room

Location, environment, charm, the breakfast, the view

We discovered in arrival that we were not at the main part of the finca but at a secondary house with its own pool. Disappointed at first we looked at it positively having a short walk to go to breakfast or to the pool with view (2min) Staff is not very attentive to the guests , and cleaning staff is not active. We had to request every day to make the room that was not done still after 5pm and the staff would then Do bare minimum … No bar/service at our pool. So if we want to have a drink at the pool like the other guests at the other pool or snacks, not possible

The hotel offers a beautiful pool area with stunning views, which is definitely a highlight. Unfortunately, the overall condition of the property is quite disappointing and feels very worn down. The wooden floors in the rooms are not only extremely noisy but also in such poor shape that they risk causing injury. Soundproofing is almost non-existent, making it easy to hear every conversation from adjacent rooms. Service was equally underwhelming. From check-in to our first dinner, the staff seemed unmotivated and disengaged. Adding to the negative experience, construction work was taking place in the dining area during dinner hours. Even worse, after the work was finished, metal screws were left scattered near the pool area for two days, despite us alerting the staff twice.

Bad Service. Bad condition of facilities and rooms