Vincci Selección Rumaykiyya

Location, shuttle service to the village. Helpfulness of staff

Breakfast was a little busy which created queues for coffee and omelettes

The staff was amazing, excellent guidance for us as first time in Sierra Nevada. The massage at the spa was excellent, is was super professional. The ambience at the hotel was great. The indoor climate was good, it was clean. The transportation with the chair lift up hill or down to the square was a romantic, cozy addition. The breakfast was super.

The location is fantastic, next to a ski lift with front side overlooking soerra nevada mountains. The building is rustic, old, renovated with style but could have been upgraded one level up, in terms of having a luxury. Interior design is great and the ambience is like real classy mountain lodges should have.

Small spa for extra charge. Lack of creative ideas for extra level of luxury mandatory for maybe the best winter location in Spain. No outside jacuzzies, thermal pools, no heaters for romantic outside evenings... not enough rooms with spacious terraces. Service was not efficient, accurate and experienced, so the trainings must be conducted on a higher level. We are talking about 5star hotel, who must have senior waiters, sommeliers etc. Smoking area also is mandatory for that level of hotel , like cigar lounge , wine cellar , etc. Room inventory to be double checked as well in order next time a have the feeling of 5star hotel.

good location, nice terrace for an afternoon drink

rooms are not comfortable need update, new mattresses, bedding etc..