Rezydencja Solei Old Town

the best

No,

Great location, great host

We had a wonderful stay. The location is excellent, but the real highlight was the service from the manager/owner, Kamila. I had seen other reviews complimenting her, but I was still taken aback by just how incredibly helpful and efficient she was. She went above and beyond to sort out our stay and gave us fantastic tips and guidance. The guesthouse itself was perfect for us. We were so pleased we could bring our pet, and it was all great. The communal kitchen was a fantastic bonus—spotlessly clean, well-equipped with everything you'd need, and perfect for making breakfast in the morning. We would definitely recommend this place to anyone and will happily stay again. The only minor point is that parking in the area is a little tricky and not cheap, but that seems to be the norm in Poland!

Nothing that comes to mind.

The room is very spacious and the beds were comfortable. The location is excellent right in the old town.

The check in experience was very poor. I didn't get the information I needed to access the room I booked. This can happen. But the bigger problem was that I couldn't contact the host. I messaged them on booking.com and tried calling three times on different numbers I found in the email confirming the reservation and on Google maps but no one picked up. I ended up standing in front of the building for 15 minutes and then luckily another guest came and let me in. I didn't know which room to go to so I had to guess based on the room layout and photos. The host tried calling me back and messaged me back more than an hour later. Very poor experience. It should be easy to get in touch with the host if there is a problem. The Internet was also bad.