Le Meridien Al Aqah Beach Resort

I am a frequent visitor to al aqah and have always chosen Le Meridien for its exceptional facilities, very large rooms and great cuisine. The hotel has been renovated and is well taken care of, the pools are big and water is comfortable. Food is still amazing.

Surprisingly too many things this time were not up to the standard. To start with, the renovation is done beautifully, but lacking basic usability and logic. Bathroom extended taking the space from rooms. Bathroom light switch is only at the entrance or next to one side of the bed, good luck wondering in the dark trying to find toilet. Next, there is a glass wall between the bathroom and the bed. Does not make sense either for couple or families! Once the kids are asleep, there is no chance to use the bathroom as the light is too bright and the blind is not blackout. Finally, the pillows are super hard as rocks. We all left with stiff necks. I had issues with AC because the sensors on the window were not replaced and are barely functioning. The AC is super loud. Outside the room there is absolutely nothing to do, no activities, no animation, even the single bar they had on top is closed. There is one lady who does all the entertainment, but the place is awfully boring.

Really enjoyed our stay. The room and bathroom were beautiful and very spacious. The service from our housekeeper was exceptional. The breakfast also had a really great variety and catered to all tastes.

At breakfast, the poached and fried eggs are left under a warmer, which dried them out. While I understand this is for convenience because it gets very busy, it affected the quality of the egg.

Every thing Specially the super service of Mr. Hosny the receiption Manager

Nothing

Location and courteous staff

Late check in, one room wasn’t ready even at 4pm. Smell in the room, housekeeping was slow