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Hôtel de l'Ecluse

Top rated by guests

Bedroom

Seating area

Bed, Bedroom

Bedroom

City view

8.3Excellent

(836 Ratings)

"Very cozy hotel. It is located at a walking distance from the railway station (I would say ten-fifteen minutes). Anyway, the bus stop is not far (one-two minute walking). The city centre begins immedi..."

Verified guest

Don't miss out! Price and availability may change

8.3 / 10.0

Excellent(836 Ratings)

Hotel in Neuchâtel

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Located in the center of Neuchâtel, Hôtel de l’Ecluse is only 984 feet from the shores of Lake Neuchâtel. Guests enjoy breakfast either in the new breakfast room or in the patio in the shade of a fig tree. Free WiFi is provided.

Amenities at Hôtel de l'Ecluse

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

TV

Wheelchair accessible

Garden

Family friendly

Map of Neuchâtel

city location on map

Nearby attractions

Source de la Loue

Bern, Dählhölzli + BärenPark Zoo

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

Top rated by guests

8.3Excellent

(836 Ratings)

"Very cozy hotel. It is located at a walking distance from the railway station (I would say ten-fifteen minutes). Anyway, the bus stop is not far (one-two minute walking). The city centre begins immedi..."

Verified guest

Don't miss out! Price and availability may change

$$$$

8.3 / 10.0

Excellent(836 Ratings)

Hotel in Neuchâtel

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Neuchâtel

city location on map

Nearby attractions

Source de la Loue

Bern, Dählhölzli + BärenPark Zoo

Available Rooms

About this hotel

Located in the center of Neuchâtel, Hôtel de l’Ecluse is only 984 feet from the shores of Lake Neuchâtel. Guests enjoy breakfast either in the new breakfast room or in the patio in the shade of a fig tree. Free WiFi is provided.

Amenities

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

TV

Wheelchair accessible

Garden

Family friendly

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

8.3 / 10.0

Excellent(836 Ratings)

100% verified reviews

5.0 / 10.0

Good location

Clean, quiet

No extra accommodations. Very basic. Only one towel provided in the bathroom. All lights not working. Not wheelchair chair accessible. Not handicap friendly.

10.0 / 10.0

Relaxing place

Very cozy hotel. It is located at a walking distance from the railway station (I would say ten-fifteen minutes). Anyway, the bus stop is not far (one-two minute walking). The city centre begins immediately after the street, even if the core part is at five minute walking. The staff is super-friendly and helpful. Rooms are accessible by stairs and elevator. I did appreciate the view on the castle, the light, the new furniture, and, above all, the cleanness. There is a buffet continental breakfast, with an automatic coffea-cappuccino-chocolate machine. I would only suggest a couple of further sweet options (cakes), but this is not a complaint (just a suggestion). I would definetely choose this hotel for future stayings. Congratulations to the whole staff!

9.0 / 10.0

The staff were very helpful and kind. They made us feel valued and welcome.

Breakfast was generous with its choices for the continental style. We enjoyed it.

7.0 / 10.0

Pleasant stay

Quietness of the room

Coffee capsules were not free of charge in the room. And anyway, no milk in the fridge

9.0 / 10.0

Niice staff, central located, super convenient

Helpful staff, provided us with a city card. Hotel is clean and has all you need. Central located.

I wish I had some scrambled eggs for breakfast....;)

9.0 / 10.0

My stay at Neuchâtel

Location close to the old city. Close to the railway station too

I arrived on a Monday when most restaurants are closed

7.0 / 10.0

Good

Location

Size room and limited facilities

10.0 / 10.0

Great sleep...glad I didn't take breakfast...only because I didn't want to get out of bed

Travel a lot...without doubt the most comfortable bed...ever. Staff excellent room and hotel spotless...bonus of a local Travel card. And staff knowledge....like they knew me before I arrived

The weather ?

8.0 / 10.0

Great value very close to old town.

Charming garden and terrace with a lot of privacy from the street. Great value very close to old town.

10.0 / 10.0

Exceptional

Small, but cosy room, great location in the center, but in quite part. Amazing staff - even very late check in wasn't a problem.

8.0 / 10.0

Very good

Very clean. Good location. Very close to bus station and grocery market. Very nice key management system.

No secure box. No toothpaste.

9.0 / 10.0

Superb

I love the cleanliness of the hotel. And the receptionist is so kind and nice.

It will be nice if more restaurant nearby

9.0 / 10.0

Superb

Great hotel, very clean, central position and super kind staff

1.0 / 10.0

Bad

I stayed one night and I was charged twice for the same concept. Still waiting for Hotel explanation and money refund.

9.0 / 10.0

Good place to stay, convenient fir town, station, lake

Clean, quiet, good size room

Nothing

9.0 / 10.0

Superb

The room was large, comfortable, and contained all we needed. Staff were incredibly helpful and friendly.

The breakfast buffet could do with more options included.

8.0 / 10.0

Very good

Location, room well equipped

Breakfast was not worth of price but fortunately Lidl is very near by and room has small kitchen to prepare your own breakfast.

9.0 / 10.0

Great hotel & very friendly owner!

Very Nice hotel, great room with kitchenette, very friendly owner !

Nvt

9.0 / 10.0

I would go back if my budget allowed.

Friendly and helpful reception and cleaning staff. Good breakfast. Some real cheese rather than soft cheese would help. Very comfortable bed and room.

It was warm outside so I had to open the windows, there was some noise from other guests in the courtyard outside.

9.0 / 10.0

Superb

Lovely clean hotel, great position near centre of town. Very safe and secure. A good place to sleep if you're out and about during the day. Air conditioning would be a great extra but we survived!

No air conditioning and it was difficult to open the wardrobe. It would have been better us if we had to separate beds as although we are good friends we are not that close! 😁

8.0 / 10.0

There are more modern hotels but you'll miss out on the authentic charm of area

Very clean and the staff was very helpful

Spoiled American here: No elevator to get to reception. My travel companion has physical limitations so this was a bit challenging. There is no air conditioning. I'm not complaining since this should be expected considering the climate and historic nature of the city. This is just something to be aware of.

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