Hôtel de l'Ecluse
Top rated by guests





8.3Excellent
(836 Ratings)
"Very cozy hotel. It is located at a walking distance from the railway station (I would say ten-fifteen minutes). Anyway, the bus stop is not far (one-two minute walking). The city centre begins immedi..."
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
Located in the center of Neuchâtel, Hôtel de l’Ecluse is only 984 feet from the shores of Lake Neuchâtel. Guests enjoy breakfast either in the new breakfast room or in the patio in the shade of a fig tree. Free WiFi is provided.
Golf course (within 2 mi)
Free WiFi/internet
Free Parking
Non-smoking
Pets allowed
Heating
Bar
Balcony/Terrace
WiFi/Internet
Laundry services
Family friendly
Ironing facilities
Smoking allowed
Safe
Accessible by lift
Key access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.3Excellent
(836 Ratings)
"Very cozy hotel. It is located at a walking distance from the railway station (I would say ten-fifteen minutes). Anyway, the bus stop is not far (one-two minute walking). The city centre begins immedi..."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
5.0 / 10.0
Clean, quiet
No extra accommodations. Very basic. Only one towel provided in the bathroom. All lights not working. Not wheelchair chair accessible. Not handicap friendly.
10.0 / 10.0
Very cozy hotel. It is located at a walking distance from the railway station (I would say ten-fifteen minutes). Anyway, the bus stop is not far (one-two minute walking). The city centre begins immediately after the street, even if the core part is at five minute walking. The staff is super-friendly and helpful. Rooms are accessible by stairs and elevator. I did appreciate the view on the castle, the light, the new furniture, and, above all, the cleanness. There is a buffet continental breakfast, with an automatic coffea-cappuccino-chocolate machine. I would only suggest a couple of further sweet options (cakes), but this is not a complaint (just a suggestion). I would definetely choose this hotel for future stayings. Congratulations to the whole staff!
9.0 / 10.0
Breakfast was generous with its choices for the continental style. We enjoyed it.
7.0 / 10.0
Quietness of the room
Coffee capsules were not free of charge in the room. And anyway, no milk in the fridge
9.0 / 10.0
Helpful staff, provided us with a city card. Hotel is clean and has all you need. Central located.
I wish I had some scrambled eggs for breakfast....;)
9.0 / 10.0
Location close to the old city. Close to the railway station too
I arrived on a Monday when most restaurants are closed
7.0 / 10.0
Location
Size room and limited facilities
10.0 / 10.0
Travel a lot...without doubt the most comfortable bed...ever.
Staff excellent room and hotel spotless...bonus of a local Travel card. And staff knowledge....like they knew me before I arrived
The weather ?
8.0 / 10.0
Charming garden and terrace with a lot of privacy from the street. Great value very close to old town.
10.0 / 10.0
Small, but cosy room, great location in the center, but in quite part. Amazing staff - even very late check in wasn't a problem.
8.0 / 10.0
Very clean. Good location. Very close to bus station and grocery market. Very nice key management system.
No secure box. No toothpaste.
9.0 / 10.0
I love the cleanliness of the hotel. And the receptionist is so kind and nice.
It will be nice if more restaurant nearby
9.0 / 10.0
Great hotel, very clean, central position and super kind staff
1.0 / 10.0
I stayed one night and I was charged twice for the same concept.
Still waiting for Hotel explanation and money refund.
9.0 / 10.0
Clean, quiet, good size room
Nothing
9.0 / 10.0
The room was large, comfortable, and contained all we needed. Staff were incredibly helpful and friendly.
The breakfast buffet could do with more options included.
8.0 / 10.0
Location, room well equipped
Breakfast was not worth of price but fortunately Lidl is very near by and room has small kitchen to prepare your own breakfast.
9.0 / 10.0
Very Nice hotel, great room with kitchenette, very friendly owner !
Nvt
9.0 / 10.0
Friendly and helpful reception and cleaning staff. Good breakfast. Some real cheese rather than soft cheese would help. Very comfortable bed and room.
It was warm outside so I had to open the windows, there was some noise from other guests in the courtyard outside.
9.0 / 10.0
Lovely clean hotel, great position near centre of town. Very safe and secure. A good place to sleep if you're out and about during the day. Air conditioning would be a great extra but we survived!
No air conditioning and it was difficult to open the wardrobe. It would have been better us if we had to separate beds as although we are good friends we are not that close! 😁
8.0 / 10.0
Very clean and the staff was very helpful
Spoiled American here:
No elevator to get to reception. My travel companion has physical limitations so this was a bit challenging. There is no air conditioning. I'm not complaining since this should be expected considering the climate and historic nature of the city. This is just something to be aware of.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hôtel de l'Ecluse. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hôtel de l'Ecluse pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hôtel de l'Ecluse?
We found 21 amenities for this rental. This includes golf course (within 2 mi), free wifi/internet, free parking, non-smoking, and pets allowed.
