Dorint Hotel Leipzig

We were staying in this hotel to visit our son in hospital who sadly died, and the hotel staff were very kind and compassionate during our stay. The hotel was very closely located to the hospital - about 10 minute walk away. Staff kindly provided a quiet bedroom, so we could rest and we had to meet the funeral directors in the day we checked out and they provided a quiet space and kindly provided drinks and extra time. When you are going through a tough time like a bereavement - it is this type of kindness that can make a real difference - we really appreciated it. The reception and bar/lounge staff were very kind throughout our stay which made all the difference. Breakfast was generous and tasty too! Well done to all and highly recommend.

Nothing - all was what we needed.

Great customer service

None

everything was great, we were very pleasantly surprised when the child was presented with a toy bear on the day of our arrival!)

I felt that there was not enough light in the room

Very good service, comfortable and clean room, comfortable bed. Room without any complaints.

The restaurant was closed on a Saturday. This is unacceptable in this class of hotel. After a long journey and wanting to eat at the hotel, it's impossible. The information that you can eat out is unacceptable. I made the reservation so I could eat at the hotel without any problems, not wander around unfamiliar areas at night, especially at a dangerous time. If I had known in advance that the restaurant would be closed, I would have found another hotel.