Steigenberger Airport Hotel Frankfurt
Top rated by guests

8.1Excellent
(4,850 Ratings)
"Great location for my needs"
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
Just 2953 feet from Frankfurt Airport, this hotel features a complimentary 2-way shuttle to/from the airport every 20 minutes around the clock. It also features a 1870 ft² upper-floor spa area with pool and free WiFi in all areas.
Business facilities
Airport transportation available
Free airport transportation
Shuttle available
Free shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Garden
Laundry services
Sauna
Family friendly
Ironing facilities
Smoking allowed
Safe
Accessible by lift
Key access
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.1Excellent
(4,850 Ratings)
"Great location for my needs"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Great location for my needs
Nothing. Loved it
9.0 / 10.0
cleanliness, restaurant, pool
stairs to bathroom in lobby. My mother is in a wheelchair and couldn't access.
9.0 / 10.0
Shuttle service is excellent
No complaints. A perfect stay as always.
10.0 / 10.0
It was all good and fair.
Nothing as such
2.0 / 10.0
Location and breakfast
I felt very disappointed with the staff’s attitude during check-out. It’s unpleasant to see that the hotel has front desk staff who speak impolitely to guests. I would like to suggest improving this by providing proper training on customer service and manners, ensuring that all guests, regardless of nationality, are treated equally.
When I, as an Asian guest, asked to leave some items for my friend, the staff refused quite rudely. However, when my German friend spoke to the same staff, they agreed to do it. The standard of service should be consistent and fair to everyone.
8.0 / 10.0
Perfect location to catch a flight early in the morning. The free shuttle bus was well worth the stay.
9.0 / 10.0
The reception staff, location and pool
The old furniture and facilities including the escalator
6.0 / 10.0
I liked the shuttle bus to and from the airport.
The room was clean.
The room was cold and noisy because of the ventilation that could not be stopped. The mini bar was empty.
The Self Check-in terminals are obvious threat to your personal data. The screens are huge and there for everyone to see as you've been asked to give all possible personal information, that you are otherwise not required when going to the normal check-in desk.
Also, maybe you should mention to your guests that a safe deposit would be blocked from their account.
10.0 / 10.0
Excellent location 10 min or less by shuttle from airport. Welcoming helpful front desk. Spacious bedrooms with modern clean design. Excellent breakfast with great choices. Dinner was a bit boring and overpriced. Overall excellent.
Nothing. It was great, including the regular free shuttle buses.
7.0 / 10.0
Good breakfast. Free Shuttle bus to terminals.
Room furniture requires replacing and generally hotel needs renovation. Pool was too cold and jets in the pool was not working.
9.0 / 10.0
Nothing specific, when flying out of FRA I use the facility and so far I haven’t experienced a disappointment
Restaurant was closed that Sunday. However economics are important for success.
10.0 / 10.0
Absolutely amazing
Nice location , beautiful room
Nice restaurant
Great breat
7.0 / 10.0
Very clean and modern. Easy to get to from airport on their shuttle which runs frequently. Beautiful hotel & rooms nicely decorated.
First room we were placed in had a problem (shower flooded bathroom). Second room was very nice also however when you sat on the toilet, sewage gas came up around the base of the toilet. Staff was advised when we checked out and I’m sure they got right on it. Staff was helpful, kind and professional.
1.0 / 10.0
None
Drop off airport joke
7.0 / 10.0
The facility is quite nice. Especially the spa.
The quality of the buffet breakfast has definitely slipped. Not really worth the price
9.0 / 10.0
Location close to airport. Reliable shuttle service.
Modern, clean, quiet
I didn’t understand why I was supposed to check-in online beforehand. I still had to stand in line at check-in and answer questions.
Air-conditioning was clumsy - not digital. Never managed to get room cold enough for the night.
10.0 / 10.0
Sauna and pool facilities were excellent and just what I needed to de stress during travel. Food was high quality for dinner, the dining staff were stellar and very polite and meticulous, drink selection was very high quality. I really appreciated the upgrade to executive and I can appreciate the quality difference compared to some other similarly priced hotels I’ve stayed at in Germany.
It was a bit confusing to get from the wellness and fitness area back over to the executive tower. After a few missed attempts traveling to different floors, I had to go to the lobby to get back over to the executive tower. A small map or summary guide would help people who are spatially challenged.
10.0 / 10.0
Free airport shuttle was key in our selection of this property.
No where to walk to for a bite to eat other than on the property itself.
10.0 / 10.0
Hotel has free shuttle to and from the airport every 20 min 24/7 so it’s very convenient
The room is just right size for brief stay
The gym facility is top notch with new TecnoGym brands in all equipment
There’s in door swimming pool too
Nice selections of breakfast buffet
If you wanna beat the crowd at breakfast hall, you need to go a bit early
10.0 / 10.0
We always stay at the Steigenberger when traveling into and out of Frankfurt. We have found the service we received each time is always excellent. The rooms are clean, comfortable and quiet. The amenities they offer are simply the best. We are never disappointed! A big shout out to 2 employees that went about and beyond for us were Paula at the front desk and Marcus from the IT or TV programming. Paula welcomed us and made sure we had everything we needed to have a pleasant stay. She is very helpful. Marcus came to the rescue when we had trouble with our TV. He came right away and fixed it, explained to us the problem. He also stated not to hesitate to call again if we have any further problems or questions. These are just 2 examples of why we stay at the Steigenberger.
8.0 / 10.0
Close to the airport, small gym, swimming pool and sauna, free shuttle bus to the airport every 20 minutes
Spa area could be refreshed, the room was quiet small
9.0 / 10.0
Location, staff and transport.
Nothing
10.0 / 10.0
Extremely clean room and very good size with everything you need. Reception even let me use a freezer for some food I was taking on my flight overnight!
Only minor details, I couldn't find a toothpaste and toothbrush for example and the toilet scrubber had a glass that was not properly fixed on the wall.
8.0 / 10.0
Location and amenities were great
Front desk staff could be friendlier
4.0 / 10.0
Pool was very dirty. Staff didn't help us when the airport shuttle bus left with our valuables still inside.
7.0 / 10.0
The surrounding is good, good buildings but the room was not comfortable as expected especially executive rooms.
How can an executive room too small, no snacks for such a price per night. Rooms are not comfortable at all.
10.0 / 10.0
This is our go-to hotel due to the room cleanliness and staff friendliness. Absolutely fantastic location. Walking distance to grocery/restaurants and shuttle to airport.
Nothing
10.0 / 10.0
the welcoming of the staff during checkin specially Miss Ahmed, The amount of brightness in reception and lobby was great, the garden that is attached to the lobby and restaurant was very comfortable and tidy.
in fact two thing could be improved, the amount of noise that came from A/C can be fixed and the toilet floor which gave the feeling of unstable during shower. (made from plastic)
8.0 / 10.0
Ahmed at the front desk was very nice and helpful. I was very stressed out because I had missed my connecting flight home because Lufthansa was two hours late so I had to spend the night in Frankfurt.
Bed and pillows were too soft for my taste. Lighting system was unnecessarily complicated.
8.0 / 10.0
Location, room amenities, bed.
our third time staying in the hotel, it is now showing signs of wear, but the price went up. We thought it was overpriced. Food was overpriced as well. A burger should not cost 26 euros :).
8.0 / 10.0
Shuttle, good breakfast
stayed in the executive tower, needed to change rooms to be able to open window a crack. facing street with traffic noise.
Pricey.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Steigenberger Airport Hotel Frankfurt. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Steigenberger Airport Hotel Frankfurt. Enjoy the water!
Is Steigenberger Airport Hotel Frankfurt pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Steigenberger Airport Hotel Frankfurt?
We found 34 amenities for this rental. This includes business facilities, airport transportation available, free airport transportation, shuttle available, and free shuttle available.
