Mercure Troyes Centre
Top rated by guests





8.9Excellent
(1,703 Ratings)
"Great staff very friendly- good location
Secure parking
Clean and tidy rooms"
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
The Mercure Troyes Center occupies a former factory located 1640 feet from the historic center of the city.
Business facilities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Shared living spaces
Laundry services
Family friendly
Safe
Accessible by lift
Contactless check-in/out
Cleaning products
$$$$
Top rated by guests
8.9Excellent
(1,703 Ratings)
"Great staff very friendly- good location
Secure parking
Clean and tidy rooms"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Great staff very friendly- good location
Secure parking
Clean and tidy rooms
Nothing
10.0 / 10.0
Good quality hotel with secure parking - perfect for an overnight stop in Troyes. All the staff were excellent. Especial praise for breakfast maitre d.
10.0 / 10.0
Very comfortable rooms. Excellent breakfast. Very helpful and attentive staff.
8.0 / 10.0
Very well set out room - nice decor and furnishings. Plenty of space and a nice big and comfortable bed. The staff were very good, especially at breakfast.
The lighting in the room was minimalist. The bathroom was basic.
10.0 / 10.0
Fabulous hotel. The best Mercure we have stayed in (and they are all good). Beautiful spacious privilege room, lovely bar and lounge area. Welcoming staff.
Steakhouse restaurant next door excellent too.
10.0 / 10.0
Best Mercure we have stayed in.
Fabulous friendly staff, great parking.
Spotlessly clean, lovely bright airy room, comfy bed and good linen.
Lovely comfortable area for coffees etc and an excellent breakfast.
Troyes was wonderful we will return.
Nothing not to like
9.0 / 10.0
It was very central near the A26 for easy access travelling by car to the main roads
The rooms could have had more in the way of accessories example - it did have a small kettle but no tea and only 1 instant coffee pouch.
Likewise lovely soap but no shower cap or anything•
10.0 / 10.0
The staff who dealt with us,Jane and Pierre Louis, were exceptionally helpful to us. Helping us with our onward journey to Courcheval in the Alps. Eg. Hotels and snow chains for our car. Excellent breakfast. We arrived
too late for food room service. So they brought us a delicious platter of bread cheese and charcuterie. We have stayed in a few Mercures in UK and France but this was by far the best experience. The staff went above and beyond.
Nothing
9.0 / 10.0
Well located room so we could take our dog out easily. Good size. Not too hot. Super friendly and welcoming staff. Good secure parking, no awkward angles to negotiate with our long car. Good choice at breakfast.
-
9.0 / 10.0
The minimalist interior design, especially in the bedroom, makes it stand out from competitors in the area.
10.0 / 10.0
Troyes itself is a delightful, clean city with many POI's & several interesting metal statues strategically placed. All are within 10 mins walking distance from the hotel. Hotel is very modern, spotlessly clean, very helpful courteous reception staff, and an amazing breakfast. The underground car park is easy to negogiate (no sharp bends like many other French underground car parks) and at €12 per day is excellent value.
The underground car park is excellent in terms of entry, although unloading several bags can be a challenge. There is no lift from the car park, so one has to either park outside the entrance on rue Camille Claudel and then obtain a trolley from the reception area and unload before parking, or park the car fully loaded and then wheel the loaded trolley out of the car park towards the hotel reception. It's not that complicated - everybody manages and the access being on the flat is a real bonus - no more scraping of one's car on sharp corners! We are planning to return next year - it's that good!
10.0 / 10.0
Lovely helpful staff. Clean comfortable rooms.
Good location
No restaurant for evening meals but one just round the corner is very nice.
Breakfast a bit overpriced in my view but there is a lot on offer
8.0 / 10.0
Location and safe secure parking
Could do with a freshen up to bedding and loo seats
8.0 / 10.0
Good location and a modern hotel
Parking was secure and convenient.
Our room was large and very comfortable.
On the day we left, there was a fire alarm which required evacuation of the hotel. However the emergency exit was blocked by large bins which had been placed against the outside of the door. In a real emergency, this could have had fatal consequences. The issue was reported to staff and we trust that this will not be allowed to happen again.
10.0 / 10.0
The quality of the decor and room was excellent and staff were very attentive.
Nothing
10.0 / 10.0
Great location and good sized bedroom. Friendly staff. Convenient secure gated parking opposite hotel.
Nothing.
9.0 / 10.0
Good parking facilities
Great location
N/A
7.0 / 10.0
Good location and the room was spacious. Garage was good but then you did have to pay extra for the privelege.
Facilities in the room were sparce .
No fridge/mini bar , no "free" toiletries in the bathroom as promised on the website, rather bleak decor.
9.0 / 10.0
Clean, smelt great, really spacious room, peaceful location, warm and welcoming staff- would definitely stay again.
1.0 / 10.0
When someone arrives, by car, he needs a place to unload the luggage, but you hace close the acces and instead of , you hace a trolley, so the guest can park wherever he can and return to the hotel. This is unacceptable and I will never return to your hotel. I am a guest of many diferente hotels of Mercure , but from now on,I will change. If you hace any explanation, let me know.
10.0 / 10.0
Everything
Nothing
10.0 / 10.0
We stayed as part of our return trip, and this time the breakfast was excellent, the staff could not have been more helpful or attentive. I gave a poor review on our outbound trip. But well done looks like my comments were acted upon as breakfast was 10 out of 10
All good
9.0 / 10.0
Modern, clean and central, easy parking and pleasant staff.
Could do with a mini bar/fridge in the room.
6.0 / 10.0
Nice breakfast. Location was fine but very strange to have three Accor hotels next door to each other. Very odd.
Very much overpriced and very strange for an expensive hotel not to have a dining room or to serve dinner. Reductions at a very ordinary looking restaurant next door was not very good.
9.0 / 10.0
Clean and fresh Modern
Everything was near perfect
10.0 / 10.0
Hotel was situated about a 10 minute walk from town centre. Rooms were spacious and comfortable. Separate shower and toilet. Breakfast was excellent in pleasant modern lounge area. Staff were welcoming and helpful. Secure parking adjacent for a fee.
Hotel feels a little corporate.
9.0 / 10.0
Very chic decor, lovely room, with a big bed and comfortable pillows. The shower was lovely, and very nice soap. The breakfast had a great selection, and wasn’t very busy. Close by, secure car park.
When we checked in we weren’t told about the spa facilities so missed out on using them.
6.0 / 10.0
Great room great staff but the smell of the toilet and drains was awful. We were in room 401. Deans smell seeped through the room. Such a shame as the room was beautiful. I told reception but they didn’t seem too bothered. Polite but not concerned. Such a shame
8.0 / 10.0
Large rooms . Helpful staff. Good location
Breakfast not the best and short staffed
9.0 / 10.0
Breakfast was great, really good quality, bed was very comfy, lovely spacious room and really liked the decoration. Great central location and parking was very secure. All the staff were friendly and great
The rainfall shower didn’t work very well, it was limescaley. The shower door was only halfway across the shower, I used the handheld shower and am very short-sighted so the water went everywhere! I’ve never used a shower that wasn’t enclosed by a curtain or cubicle before
9.0 / 10.0
Great location (10" walking to reach down town)
The room and the service was nice.
Staff was friendly and helpful.
Nothing
3.0 / 10.0
Newly refurbished and modern hotel
The Air Con was still broken in all the rooms so it was impossible to sleep in the heat
7.0 / 10.0
Good location with underground parking and nice large rooms
No one really greets you on arrival. first thing you see is the bar. Also shower in our room flooded the bathroom every time so towels were soaking
8.0 / 10.0
huge and comfortable room
took ages to check out
10.0 / 10.0
Very pleasant hotel, modern, light. Room was large and very comfortable, great bathroom as well. Walking distance to city center/old town.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Mercure Troyes Centre. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Mercure Troyes Centre pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Mercure Troyes Centre?
We found 18 amenities for this rental. This includes business facilities, free wifi/internet, free parking, air conditioning, and non-smoking.
