Mercure Saint Lô Centre





7.2Good
(262 Ratings)
"Breakfast is great with a really good selection of quality food.
This hotel has excellent secure storage for bicycles and charging facilities for an e-bike!😃
Rooms are big, bright and airy."
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
High-end valueWell priced for this area
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Includes essentialsFree WiFi/internet, Bar, Balcony/Terrace and more
This Mercure is situated 550 yards from the train station, next to the river and opposite the historic city walls in Saint Lô. It offers free Wi-Fi.
Business facilities
Golf course (within 2 mi)
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
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7.2Good
(262 Ratings)
"Breakfast is great with a really good selection of quality food.
This hotel has excellent secure storage for bicycles and charging facilities for an e-bike!😃
Rooms are big, bright and airy."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
9.0 / 10.0
very good food
the hotel was having a re fit
8.0 / 10.0
Good choice.plenty of healthy food.
8.0 / 10.0
Location.
Nothing.
6.0 / 10.0
Central for visiting WW2 sites
Breakfast for two of the three nights was a nightmare because they had a group of 40 in and all the cooked food had gone and not replaced very little bread, tables not cleared and no cutlery. We were going to dine in the evening but again were told that this was not available because of the larger group booked in. There was a definite shortage of staff with one lady having to cater for the entire restaurant.
10.0 / 10.0
Breakfast is great with a really good selection of quality food.
This hotel has excellent secure storage for bicycles and charging facilities for an e-bike!😃
Rooms are big, bright and airy.
10.0 / 10.0
Very accommodating and wonderful location but what makes it truly special is the manager Sebastian who treats all his guests like family and makes me want to comeback again. It is rare to have these feelings in current days but we do. Thanks to all but especially Sebastian.
6.0 / 10.0
The location is good. Dinner at the restaurant was better than expected.
A four star hotel with no air conditioning? Seriously? A 2 star Ibis in the UK would have that as a minimum.
Breakfast was a shambles - no table laid, bread that tasted like cardboard (probably because it was last night’s recycled), items that had run out and not been replenished…
3.0 / 10.0
Breakfast was ok
The room was very noisy / outside street noise. Slept very poorly. Very pokey room .
2.0 / 10.0
The staff are wonderful and a credit to you. They are kind, considerate and helpful.
The location is terrible. The car park is outside the front windows and the motorbikes and parties at 12.00 & 2.00 & 4.00 !,,,,, are terrible. The police need to be involved in the motorbike trials outside your hotel!!!!
8.0 / 10.0
This Mercure Hotel is well located by the river and fortifications which makes it easy to find. It is clean and comfortable, but it is the staff that really make this hotel; they are friendly and helpful and nothing is too much trouble.
There was no a/c in the warm rooms, on a hot July night, just a fan. But the windows opened wide so all was good!
9.0 / 10.0
Location
Nothing
10.0 / 10.0
The location was great, right beside pubs, restaurants and shops.
Maud, the Receptionist, had very good English, which was great for us as our French is very limited.
She was friendly, approachable and very accommodating. Thank you, Maud.
Nothing
7.0 / 10.0
Ideally located within the heat of the town just ver the river.
Noise on the road outside, meant we couldn’t leave our window open at night for fresh air. But the hotel had provided a fan to overcome this.
1.0 / 10.0
Nothing.
Unremittingly awful. Ground floor car parking and a second floor entrance and reception that seemingly could only be reached by climbing two flights of external stone steps. With luggage, limited mobility and in my eightieth year, it was not the start that I expected.
Allocated a room that could not be reached by using the adjacent lift specified by staff. We tried and failed, and were then led half way down the the building to another lift that meant a double-back along a whitewashed utilitarian corridor to our room, 111. It had no fridge, no aircon, no fan, no washbasin in loo and no wi-fi but by this time we were exhausted and slumped down in relief. Gradually the room's shortcomings became evident, and having paid 127 euros in advance we made our observations clear on check-out. Our two euro city tax was waived as a gesture of goodwill.
In sum, a total, complete and utter waste of money.
8.0 / 10.0
location
room size
10.0 / 10.0
Welcoming, friendly and helpful staff. Good location and comfortable bed.
some of the TVs are not set up for Chromecast etc
9.0 / 10.0
Loved the location, lots of great food spots across the way or a short walk.
Could use some more cups for coffee in room, more than the disposable cups.
7.0 / 10.0
The breakfast buffet was correct. There wasn't an extensive amount of choice but the products were fresh and from good quality. There is enough parking space for free and in front of the hotel.
The hotel is clean and well maintained however, the rooms are old and could use a renovation. There is no airconditioning in the rooms which could be uncomfortable during summer.
3.0 / 10.0
it’s central
The dirty bathroom. it’s tired and needs renewing.
10.0 / 10.0
clean and friendly service. Liked the attached restaurant
nothing
5.0 / 10.0
Well located and clean hotel. secure cycle garage was provided.
Poor communication ahead of stay. As I didn’t speak French I wanted to contact the hotel in writing with queries ahead of my stay. I used Booking.com message facility, email to the hotel, email to Mercure customer services, Twitter and even emailed one of their board members (one responsible for customer experience) and was totally ignored through all these contact forms
5.0 / 10.0
bedroom good but rest needs tlc especially exterior and approach
as above
5.0 / 10.0
size of room and bathroom
no air conditioning, the rooms were very hot, very uncomfortable couldn’t sleep.
3.0 / 10.0
Good location and clean.
Lack of ventilation and minimal staffing. The usual cheap buffet breakfast.
4.0 / 10.0
no air conditioning for a 4 star hotel
little service during breakfast
bar terrace right in front of our window
5.0 / 10.0
The location as the hotel as town very close.
The external appearance was not attractive, steps etc. Check in was very slow due to technical problems at the hotel.
Returned from lunch, to find 2 workmen present in our bedroom carrying out upgrading work. The junior staff were very unhelpful in resolving the room situation. We were offered substandard alternative room. No proper apology received for this intrusion or for leaving our personal valuables and belongings exposed.
8.0 / 10.0
Convenient for Cherbourg Ferry and pets
4.0 / 10.0
reception staff were very good. hotel was clean.
Restaurant requires booking in advance even for residents, breakfast a disaster as not enough tables available while a bar area is underutilized and could have eased to backlog.
8.0 / 10.0
This hotel is very well located just outside the historic walled city of Saint Lo and close to the railway station and the cyclepaths. The room was exactly what you would expect from a Mercure - clean, comfortable and well equipped. We chose to dine out but the menu for the hotel restaurant did look interesting. Our bikes were stored in a meeting room on the lower floor. Although close to the railway we were not disturbed by noise from the trains.
Everything was fine. Perhaps unfortunate that in the morning when we came to leave there was a meeting running in the room that our bikes were stored in - some rather perplexed people as we crept in to reclaim them!
10.0 / 10.0
Well placed in the town, being close to everything. The rooms were spacious and comfortable, as was the bed. The bathroom was good with an excellent shower. The staff were pleasant and very helpful. we would stay again, and would recommend it.
Nothing.
7.0 / 10.0
hotel still rather under the lull of Covid so not too y or lively...bar rather dull and not at all comfy with hard red leather seats. Evening meal fine but n.b. no evening meals available at weekends.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Mercure Saint Lô Centre. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Mercure Saint Lô Centre pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Mercure Saint Lô Centre?
We found 2 amenities for this rental. This includes business facilities, and golf course (within 2 mi).
