Hôtel Esplanade Eden

Wonderful staff - lovely welcome for our two dogs; great location to visit Grotto and fantastic secure parking

Nothing to dislike

Good value for money with secure motorcycle parking . Rooms were basic but clean with Aircon bathroom also clean but shower flooded the floor as there was only a shower curtain which did not reach the floor. Breakfast included in the price was basic but satisfactory.

The shower drainage .

Lovely location, staff were excellent. Close to restaurants for food and drink.

Staff was very nice and helpful especially the two ladies in the reception, i forgot her name. Very polite and accomodating. The area is so quite, nice for people who wants peace and serenity. Our room has the view of the mountains. Very quite at night. Place is 15-20mins walk from the basicilica and food places. Accessible to the transport bus going to Aeroport Tarbes.

I hope they change their sheets in the bedroom specifically the orange throw blanket. Looks too old, hard and uncomfortable. But since we are mostly tired of the walking around town we managed to sleep well. Pillows are soft, nice pillow case. The light in the bedside table when open will become very hot. It will trigger the room to become hot as well, and so we did open the door of the room to balcony to have fresh air. The room I had book does not offer a kettle or tea services hence I always go downstairs to get fresh hot water in the bar downstairs as we like to have tea and coffee every time. Just ask the lady in reception for hot water and they will provide you. Overall it’s a good experience. Just the blanket and the light maybe needs to be change cause in our room the light has burnt marks already. Its a risk for safety because it’s literally above your head. Thanks guys.