Scenic Hotel Bay of Islands
Top rated by guests





8.3Excellent
(1,176 Ratings)
"Everything"
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Just a short walk from Paihia's village center and the wharf, Scenic Hotel Bay of Islands is a 4 star hotel offering a relaxing garden setting, great service from the friendly staff and free parking facilities, including Tesla charging stations.
Business facilities
Golf course (within 2 mi)
Concierge services
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Booking feeNo booking fees, easy credit card payments.
Service feeThis helps Booking.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support is handled by our partner Booking.com
$$$$
Top rated by guests
8.3Excellent
(1,176 Ratings)
"Everything"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Everything
N/A
10.0 / 10.0
Good service, Comfortable beds, spacious rooms, very clean, convenient location, great breakfast, family friendly stay.
N/A
9.0 / 10.0
The rooms were clean, tidy and spacious. The balcony overlooked a lovely garden. The staff were nice. I felt very comfortable.
Nothing
6.0 / 10.0
Location
The front office lady wasn’t helpful. Lots of attitude and poor customer service. She would be in her 50s. Unsure of her name. I booked this hotel just because they advertised that it has a Tesla charging station. However when I got there I realised that the Charing station didn’t have any cables and it was kept at the reception. If you want to charge your car you have to go and collect the cable from the reception.
The station was not super charging station therefore it takes 5 to 6 hours to fully charge your car. Since I was travelling all the way from Auckland I wanted to charge my car 100% to get back here next day. I approached the reception around 7.30pm to put the car on charge. The lady at the reception was hesitant to hand over the cable ( unsure why)but firm that she wanted the cables back before 10pm. Unsure why she didn’t allow me to keep the cable overnight so that i could charge my car overnight. This single incident affected my whole trip alot as I had to travel to a different location just to charge my car before Harding back to Auckland.
6.0 / 10.0
Did not eat in
No cutlery, plates, dishcloth or tea towels yet there was a sink and facilities for making tea/coffee and a fridge
10.0 / 10.0
Beautiful feeling
Pool needed to be bigger for size of facility
7.0 / 10.0
Very decent buffet breakfast for $25. Had everything you would expect of a European/English style breakfast buffet.
Small but nice pool.
Only about 5 mins walk into the centre of Paihia - took the Ferry to Russell and had a wonderful dinner at the Duke of Marlborough, a real highlight!
The outside of the hotel is a bit dingy, could do with a lick of paint.
Restaurant is a bit stark, but clean.
8.0 / 10.0
Overall, the facility is well appointed and comfortable. The deluxe room was spacious and fit our family of 4 fine. Blackout curtains were great in keeping the light out. The room was clean & tidy. Wifi was surprisingly good too! The tropical garden made for a nice bit of privacy though I think with some more maintenance, it could really be a stunning outlook from the private patio.
In room 802, a couple of niggly things were annoying. The mattress protectors had a plastic-like texture to them so every time someone rolled over in their bed, it was quite load. The fridge wouldn't get very cold despite being on it's coldest setting and shut firm. The cupboards & drawers could do with some soft-close fixings because they close with quite a bang! Would be great if there was a designated smoking area away from the rooms. The smoking neighbours got really annoying at one point as our room smelled of their cigarette smoke for a while.
9.0 / 10.0
Customer service
There was no water bottles in the room.
9.0 / 10.0
Very clean and quite
7.0 / 10.0
Location was perfect. Staff are great
While the service was excellent, we feel the accommodation would benefit from a more thorough cleaning regimen. There was a lot of dust on the lights above the bed that gave me allergies
9.0 / 10.0
Easy 10-15 minute stroll to centre of Paihia. Air conditioning unit quickly cooled the room.
1.0 / 10.0
Not much
Our room was a disgrace. Photo of ‘made up ‘ bed attached - an example of what to expect.
I suggest Booking.com remove this hotel from its listings
10.0 / 10.0
Food was good staff was friendly
Everything was good
8.0 / 10.0
Had a great stay at the Scenic Hotel. The grounds were lovely and we felt like we were staying in Cairns with all the tropical planting. Our room was surprisingly roomy and had everything we needed. Beds were comfy and the shower was really good - two things that I find important when staying away from home. The pool was good and the location was great. We were able to have dinner in Paihia town and walk home afterwards along the beachfront - very relaxing.
Our check in person was quite slow and talked quietly, but not a complaint - just an observation to perhaps have someone a bit easier to hear on a Friday afternoon/evening when I imagine lots of people are checking in.
10.0 / 10.0
Very cool resort type accommodation, pool, restaurant, lovely staff
A good place to take a large party to celebrate birthdays, but probably not a good idea to put a quiet traveller next door to a big whanau. Anyway, i asked politely after midnight to keep it down and they did
8.0 / 10.0
Love the Scenic ! Always clean & rooms always updated ! I've stayed here over 5 times and every new area of the hotel I stay my family is always impressed! Staff is amazing too
10.0 / 10.0
Rooms were large enough and very clean and maintained
Having to park away from our room although we booked two separate rooms.
8.0 / 10.0
Comfortable, clean & good location
Nothing! Was great!
9.0 / 10.0
Location was great.Room rate incl breakfast was great value for money. Rooms were well maintained..
Although the bath towels were clean they were full of washed in stains .
10.0 / 10.0
Friendly staff, great value for money, food was so delicious at the restaurant.
Nothing
10.0 / 10.0
amenities, warnings about ants, spacing in the rooms & the big bed.
-
10.0 / 10.0
Friendly check in staff. Quiet room which was very clean
8.0 / 10.0
The size of the TV, the breakfast, the pool, the bed was comfortable.
The room was really dark, there was a water pump that was really noisy outside our room. The roast night meat was dry.
10.0 / 10.0
The breakfast was great! Probably one of the best hotel breakfasts.
There was only one person so there was a line at the bar but she was great!
9.0 / 10.0
Loved the big bed, comfort, and cleanliness. Loved the little kitchenette, deck area, and seatings in the room. Just loved how comfortable it all was. 😁
N/A
9.0 / 10.0
The room was huge! It had everything we needed and the location was great.
The desk staff wasn’t friendly or welcoming. They did their job - but just no welcoming attitude.
9.0 / 10.0
Arrived late, service outstanding, lights on and room warmed up .excellent.
Your weather...
9.0 / 10.0
So good to sleep on a nice mattress and the water pressure in the shower was great
room had sufficient lighting and good to have the option of netflix - my grand daughter appreciated this
we had dinner at the restuarant and I was really happy with my meal
having breakfast offered as part of package was icing on the cake - food choice and food was great
this is not a didn't like but a wish - in booking.com I had filtered places with a heated pool and your hotel came up as providing this to find out when I checked in this wasn't the case
I really liked your establishment so thanks for having us
10.0 / 10.0
Staff were friendly and helpful.
Room quiet, comfortable, shower excellent, layout was good
Restaurant was excellent in food preparation, selection, quality and freshness.
Restaurant was also comfortable and inviting. The layout and decoy fresh and pleasant to the eye. Staff are Restaurant was excellent.
Nothing bad to say
9.0 / 10.0
Good
Curtains were very dirty
10.0 / 10.0
No complaints about anything
Will definitely be booking Here in the future
We would like to highly commend
Heather the safety officer
For quickly coming to my wife's aid
The breakfast menu could have had more options other than what was on offer
The ladies toilet needs to be bigger in main dining area
One of the front desk attendees was very hard to
understand
A small first aid kit should be in every room
8.0 / 10.0
Didnt have breakfast. Location was great
8.0 / 10.0
Location
No buffet breakfast although menu was ok
8.0 / 10.0
The room was very large, the beds were comfortable, and with the heat pump it was warm. Breakfast was great.
It was a shame not to use the swimming pool but the water was too cold. The corridor to the room was very plain. Some art on the walls or pot plants would improve it greatly. I
9.0 / 10.0
Large room on ground floor. Very comfortable.
10.0 / 10.0
Everything
Nothing
3.0 / 10.0
1. Mould in air conditioner. See photos.
2. Nut allergy risk: Restaurant does not specify if “basil” = “basil pesto” or simply basil leaves. Big risk if you’re allergic to nuts. Staff did not care when we addressed this risk. Instead, staff simply said that “in New Zealand, basil means basil pesto.”
Staff behaviour:
3. Noticeable antagonistic behaviour by managerial staff towards receptionist.
4. Staff asked if “that Indian guy” (referring to a receptionist) made a mistake with our dinner booking.
5. Bathroom smelled dank.
When we asked for a room change, the receptionist was happy to do so. Although, worth noting that he tried asking his manager, who didn’t even look back at the receptionist as he was “busy eating his dinner”, according to the receptionist. Clear antagonisms between managerial staff and receptionists.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Scenic Hotel Bay of Islands. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Scenic Hotel Bay of Islands pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Scenic Hotel Bay of Islands?
We found 3 amenities for this rental. This includes business facilities, golf course (within 2 mi), and concierge services.
