The Grand by SkyCity
Top rated by guests





8.7Excellent
(3,932 Ratings)
"Great hotel, great location, room was clean and comfortable, but mostly the staff were AMAZING! We'll be back 10000000%"
Verified guestDon't miss out! Price and availability may change
5-Star Hotel
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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The Grand by SkyCity offers contemporary 5-star rooms and suites with views of Auckland Harbor and the city skyline. Guests enjoy award-winning restaurants, a bar, a fitness center and a luxurious day spa. Guests enjoy free WiFi in the rooms.
Business facilities
Concierge services
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
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$$$$
Top rated by guests
8.7Excellent
(3,932 Ratings)
"Great hotel, great location, room was clean and comfortable, but mostly the staff were AMAZING! We'll be back 10000000%"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Great hotel, great location, room was clean and comfortable, but mostly the staff were AMAZING! We'll be back 10000000%
Nothing
9.0 / 10.0
Location and cleaness
Cost of valet parking
9.0 / 10.0
The location
He had problem with one of your lifts
10.0 / 10.0
Friendly staff, great amenities - the pool & spa were perfect and easy access to the gym. The feel is very luxe... and location is perfect for exploring Auckland CBD.
We paid extra for a city view room and our city view was of the apartment building with a peak down the corner of the window to the rest of the city and a teeny glimpse of the harbour (and you had to be standing right by the window to see this).
9.0 / 10.0
Very nice & tidy, staff are very friendly & helpful
Nothing to fault
10.0 / 10.0
Clean, friendly staff, great in room dining. Chef did well
Bar was closed on Saturday
10.0 / 10.0
Location is fantastic and staff are amazing. Breakfast was good also
10.0 / 10.0
Everything, great hotel to stay at
Nothing
10.0 / 10.0
Good location. Valet parking. Friendly staff.
Clean. Staff all very pleasant
9.0 / 10.0
Superb view across the harbour and of the lights of the city. Comfortable bed and had the best sleep . Enjoyed the pool as well. Quiet room.
A bit of a maze to navigate back tot he car an wasn’t able to go back to access the sky bridge once I checked out. A small inconvenience.
10.0 / 10.0
The feel of quality
9.0 / 10.0
Great experience overall , the facilities are superb, kids really enjoyed the pool , everything was very accessible and convenient
the porter cot that was requested prior to check in wasn’t delivered but staff were quick to deliver one once we called again ,
The breakfast wasn’t stocked regularly so we were waiting for top ups and had to ask frequently for things
8.0 / 10.0
Location was great, central surrounded by lots of restaurants. Hotel facilities!
7.0 / 10.0
Upgrade of elevators and the security regarding floor access is great.
One of our rooms missed a robe and the grand suite is not as good as what it used to be the crockery & cutlery is average and only 1 fridge that wasn’t cold and didn’t have freezer like the other fridges in the rooms. There used to be 2 fridges in the suite but only 1, also there’s a dishwasher but no amenities to use them so we had to hand wash everything to reuse. This is poor for a room that’s soo expensive
10.0 / 10.0
Friendly, pleasant staff around the complex. Lovely clean and tidy rooms. Good location for the centre city area shops and dining. Small issues were dealt with quickly and easily.
Nothing
8.0 / 10.0
Perfect location to concert attending
Expensive price but was last minute booking so i understand
10.0 / 10.0
Central to the city
Bums down the Rd by the 7/11
5.0 / 10.0
The grand entrance was definitely grand. And we had valet parking which was so convenient especially having two kids with us. Staff was exceptional and very welcoming. The location was perfect, restaurants near by and the Skycity.
To be honest the down fall was the rooms we were in. For the price we paid for and the reputation the grand has - it was a disappointment. The room was nice but not so grand at all, which I was sad about. I’ve stayed in may hotels at a much lower cost and the rooms are spectacular.
7.0 / 10.0
Great location - very easy to get to things either by foot or by uber.
Unfortunately the room was not as clean as it could have been. Some areas were quite dusty.
6.0 / 10.0
I like the view and omelette station and the price of mini bar..I like the Christmas tree and the gym..
The lack of personal touch and breakfast variety .. the room was cold and couldnt let us change the temperature of the room.
10.0 / 10.0
staff are amazing,very helpfull and happy(includes cleanning staff).
pool and gym were very clean.
everything was great.
couldnt fault anything.
I didnt try the restaurant or bar so can comment about those.
9.0 / 10.0
Great location and good parking and cleanliness
9.0 / 10.0
Lovely hotel and helpful staff
A bar which shut at 21:30??? And no residents bar which is ridiculous. You pay a fortune and not looked after for a drink in your hotel??
10.0 / 10.0
The hotel is just in front of the Sky Tower, so great start !
Staff was super helpful and nice too.
The breakfast is just amazing with a huge buffet and a wide selection of plates. The heated pool is a nice plus also.
Everything was great
10.0 / 10.0
Great location, super comfy beds, great facilities, spa onsite, great staff, pool, gym, etc. Very close to restaurants. Definitely book in for a massage. Amazing.
Nothing. Everything fabulous.
10.0 / 10.0
Great value for the money. Inclusive breakfast is terrific with a good variety. Room was a great size and very clean. Reception was very efficient.
10.0 / 10.0
Amazing Hotel!
That they wanted me to get the SkyCity points for the hotel at the Sky City Help desk. This would be far easier at check-out at this hotel instead of having to go somewhere else.
10.0 / 10.0
The whole entire experience.
Absolutely comfortable beds.
Amazing staff.
Breakfast buffet.
There was nothing to not like
7.0 / 10.0
Excellent stay
Buffet breakfast was a big basic
10.0 / 10.0
The room
10.0 / 10.0
View
.
9.0 / 10.0
The bath was awesome
Not enough choices in snacks within the mini fridge
10.0 / 10.0
A very warm welcome and they were able to accommodate our early check-in which made a massive difference after 36 hours of travelling from the UK.
Room was very well appointed, clean and comfortable.
Gym, pool and sauna spotlessly clean and an excellent facility for us.
Highly recommended.
Nothing
9.0 / 10.0
Location
Nothing
9.0 / 10.0
The room was great, fairly quiet, and exactly what I was looking for, it was an anniversary trip. We ordered food for the room when we arrived and it was there as we hoped it would be. That really helped set the tone for our time in Auckland. We would stay there again if we are ever in Auckland again.
The towels were replaced even when we hung them up, the note in the bathroom said to hang up towels if you want to reuse them. The coffee pods were not replaced so we went to an outside shop to get coffee our last day.
10.0 / 10.0
Excellent
Not applicable
9.0 / 10.0
Nice clean comfy place. The room had all the essentials. Gym had all that was needed to have a good little workout. Pool, spa and sauna were up to standard.
No Complaints!
10.0 / 10.0
The room very nice location great bed very comfy
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at The Grand by SkyCity. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is The Grand by SkyCity pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Grand by SkyCity?
We found 2 amenities for this rental. This includes business facilities, and concierge services.
