Pousada Castelo de Alcacer do Sal

The attention to detail in the renovations were deeply experienced. The quiet and peace available throughout the property was palpable.. the nooks and corners available for contemplation were deeply appreciated.

Nothing

The hotel was a perfect location for the reason for our trip, golfing in Comporta. The staff were incredibly friendly and helpful for our stay. The rooms were good sized and kept in good condition.

The property was beautifully set in historic castle. We found it clean and comfortable.

The pool was nothing like advertised, and extremely tired with sun lotion staining, which was disappointing for our grandchildren (and adults). The bar was closed and we had to order our drinks from the restaurant to take to an empty bar? We booked the restaurant on the first night and there was no organisation. The gentleman who runs the kitchen/restaurant was rude, moody and unprofessional. When we complained about the poor quality of their menu, the gentleman that seemed to be in charge was angry to the point of abruptly taking the plates away to kicking the doors to the kitchen whilst we were all able to view😳 That man was rude on several occasions and we felt that we were treated like inconveniences rather than paying guests!

We loved the classic design, its history as a convent and remaining castle walls. The pool is warm and surrounded by olive trees. The rooms are large-ish. We will try to book Historic Hotels going forward.

This is very minor, but there’s a toe-threatening oddly-placed door stop in the bathroom.